Lester Raines Imports

Bought new car. All four ties bad. Service sept got me up and ready to go by next day. Helped turn my disappointment back to excited! Love my new car!!!! up and ready to go by next day. Helped turn my disappointment back to excited! Love my new car!!!! More

I love my car, but thought I should have gotten more for my trade-in. Having trouble pairing my cellphone with the bluetooth feature. The steering device doesn't want to work to answer or hangup the phone my trade-in. Having trouble pairing my cellphone with the bluetooth feature. The steering device doesn't want to work to answer or hangup the phone. I can manually answer the phone on my cellphone and it comes through the vehicle speakers, so I plan to take the veicle back to see if they could solve the problem. I checked with Verizon, my cell phone carrier and they said if it is coming through the vehicle speakers then the cell phones bluetooth is working, but shows not being paired on vehicle device. 1/20/14 - Today it snow and it did great, so far. I traded a Ford Exployer Sport Trac, 4 wheel Drive, loaded to the max, but had over 183,000 miles on it for this small SUV, so we will see. Tim Russell was nice and did a great job and I would buy another vehicle from him. I have been looking for a vehicle for months, at least he stayed with me, didn't pass me off to another salesman, and even called to follow up in a few days, he gets an "A". Thanks again, Catherine M. Larch, Mazda CX5 proud owner. More

I would highly recommend avoiding this dealership because of the Mazda Manager, Tim Russell. I'm a 24 year old young professional that was looking into buying a Mazda 3. This was my experience: I came of the Mazda Manager, Tim Russell. I'm a 24 year old young professional that was looking into buying a Mazda 3. This was my experience: I came in and Tim was the only salesman currently there. I told him that I would like to test drive the Mazda 3. He said you'll have to buy it first. I laughed at this assumed joke. He then said no seriously how are you going to pay for it. I said I will be financing. He then asked if it was my first car and I said yes. He began to raise his voice and told me that financing would not be possible. You need to have your mom or dad or uncle here to cosign for you. And I told him my credit score is 770 and other dealerships have offered financing. He said no you can't finance they take into account other things like if you've had a car before and your credit history (credit score?). You can't test drive the car. I kept my cool and told him that I would pay in cash then (which was most likely my plan all along). He was speechless for a second and then asked me how I had that much money, my parents? When it was all my earned money. I test drove the vehicle and left. The next day I sent a stern but composed email telling him that he was an xxx the night before and treated me with zero respect and I had taken my business elsewhere. He responded with "MY mother told me if I didn't have anything nice to say not to say anything at all" I've never encountered that type of customer service and disrespect anywhere let alone from someone who sells cars. I went to a handful of the other dealerships in the area and enjoyed my experience. I'd recommend avoiding this one. More

Been purchasing vehicles from Lester Raines over 20 years....will continue...most trustworthy dealership in the area...friendliest service will not consider even walking in another dealership years....will continue...most trustworthy dealership in the area...friendliest service will not consider even walking in another dealership More

Tim Russell just plain rocks. He was great to work with throughout the entire process of selling me my new CX-5. He even helped me pair up my phone, and was my first "in car" call. Lester Raines is a top n throughout the entire process of selling me my new CX-5. He even helped me pair up my phone, and was my first "in car" call. Lester Raines is a top notch dealership and Tim is a fantastic professional. I live in Lexington, KY, and drove in just to car shop. We made a deal that was fair for everyone, and I drove home happy! More

Tim is probably one of the only car salesmen I've ever dealt with that I've ever ended up genuinely liking. When my husband and I initially test drove the car, he did not descend upon us like a hungr ever dealt with that I've ever ended up genuinely liking. When my husband and I initially test drove the car, he did not descend upon us like a hungry vulture -- a rarity indeed in this particular profession. Instead, he allowed us to enjoy the experience and as a result, we opted for him and Lester Raines Mazda. As the color of the automobile I wanted was not available at his dealership, he devoted a great deal of time and effort toward negotiating with an Ohio seller to guarantee I was a satisfied customer. Bottom line - he receives my highest and warmest recommendation. More

The overall experience was great. I went to other dealers in the area and wasn't treated as well as Lester Raines. Mr. Russell was great with showing all features of the car and gave us a good price dealers in the area and wasn't treated as well as Lester Raines. Mr. Russell was great with showing all features of the car and gave us a good price. Definitely would buy another from them. More

I BOUGHT A 2004 HONDA ACCORD COUPE AND A 2006 HONDA PILOT,BOTH NEW FROM LESTER RAINES HONDA. ALL SERVICES ON BOTH VEHICLES HAS BEEN PROVIDED BY LESTER RAINES. I HAVE BEEN COMPLETEY SATISFIED WITH THE PILOT,BOTH NEW FROM LESTER RAINES HONDA. ALL SERVICES ON BOTH VEHICLES HAS BEEN PROVIDED BY LESTER RAINES. I HAVE BEEN COMPLETEY SATISFIED WITH THE PERFORMANCE OF BOTH VEHICLES AND THE SERVICES PERFORMED. NOW I HAVE PURCHASED A 2013 HONDA ACCORD (NEW) AND I MUST GIVE CREDIT TO MY SALESMAN, MR BOBBY BROWN,WHO WAS WAS MY CONTACT ON ALL THREE HONDAS THAT I HAVE PURCHASED FROM LESTER RAINES HONDA. MR BROWN IS GREAT TO TALK TO AND ANSWERED ALL OF MY QUESTIONS CONCERNING MY NEW ACCORD. I CONSIDER MR BROWN TO BE A CREDIT TO THE SALES STAFF OF THE LESTER RAINES DEALERSHIP AND I LOOK FORWARD TO SEEING MR BROWN ON MY NEXT PURCHASE OF A HONDA. HAVING OWNED A HONDA FOR 8 YEARS,I CONSIDER MYSELF TO BE A LOYAL AND HAPPY HONDA VEHICLE OWNER. More

I had to have basic maintenance, oil change & state inspection. Service department is always easy to work with when scheduling an appointment and very friendly. inspection. Service department is always easy to work with when scheduling an appointment and very friendly. More

We enjoyed working with Bobby, he does a great job. We We enjoyed working with Bobby, he does a great job. We appreciate how dependable the dealership is. We have owned Hondas for many years. Thanks We enjoyed working with Bobby, he does a great job. We appreciate how dependable the dealership is. We have owned Hondas for many years. Thanks More