Lester Raines Imports
South Charleston, WV
Filter Reviews by Keyword
By Type
428 Reviews of Lester Raines Imports
Lester Raines Honda Rocks Fair prices Fair trade in. No pressure. Great sale person. Second Honda bought at this dealer. Will buy third one in the future. Don't know sales pers Fair prices Fair trade in. No pressure. Great sale person. Second Honda bought at this dealer. Will buy third one in the future. Don't know sales person last name but ask for Bubbie More
Takata air bag disaster When my 2011 Honda CRV was recalled for the takata air bag in April, 2016, we called Lester Raines and was informed no parts would be available for ab When my 2011 Honda CRV was recalled for the takata air bag in April, 2016, we called Lester Raines and was informed no parts would be available for about 6 months to fix the problem. Also no dealer offer for another safe car to drive while parts arrived. This lead to a short discussion with my wife, after which we traded the vehicle for a new Subaru Outback, then also sold our other two Honda's and replaced them also with new Subaru Outbacks. The poor response to the takata air bag ended my interest in driving Honda's, which I had driven exclusively for 40 years. From our friends in other locations, rental cars were provided by the dealers until the Honda vehicles recalled were repaired with safe air bags. More
Top Notch! The service department at Lester Raines Honda is top notch! I was traveling with my 3 children from NC to OH when my Odyssey engine started stuttering The service department at Lester Raines Honda is top notch! I was traveling with my 3 children from NC to OH when my Odyssey engine started stuttering. Not only did they fit my emergency repair in their already busy schedule, but they went above and beyond to further inspect the area around the repair and to thoroughly explain the repair. I was back on the road in a very timely manner with the confidence to get my family safely to our destination. Thanks beyond words! More
Excellent service! Bought our 2016 Honda HRV from Lester Raines in 8/2015, and just recently brought it in for service. Very pleased with the purchase experience and wi Bought our 2016 Honda HRV from Lester Raines in 8/2015, and just recently brought it in for service. Very pleased with the purchase experience and with the service. We love the car and would gladly purchase from Lester Raines Honda again! More
Ridgeline AirBag Recall I was in to have the driver side airbag replaced on my 2014 Ridgeline. Through this entire process, the dealership was nothing but courteous and profe I was in to have the driver side airbag replaced on my 2014 Ridgeline. Through this entire process, the dealership was nothing but courteous and professional. As they have been with every car we have purchased there in the past. More
New Car! Prior to looking into purchasing a new Honda, I told myself I would never go back to Lester Raines because of a service issue that I had previously. Prior to looking into purchasing a new Honda, I told myself I would never go back to Lester Raines because of a service issue that I had previously. I wanted an HRV, and it seemed as though LR Honda had the best selection of Honda on lot. I am very happy that I went. Salman (salesperson) is the man! It was my first time buying a car on my own, and I felt like Salman really cared about me. He worked hard to make sure it was affordable for me and my budget. He was very professional and I appreciated all he did for me. If I were to buy another Honda in the future, I would definitely want to work with Salman! He made my experience at Lester Raines Honda phenomenal. More
Purchase a car I was absolutely satisfied with my visit to Lester Raines, Salman"s help was greatly appreciated. he made sure I got the best deal possible I have bee I was absolutely satisfied with my visit to Lester Raines, Salman"s help was greatly appreciated. he made sure I got the best deal possible I have been spreading the word to all Lester Rains is the place to go, Thank You More
Extremely professional staff!! Salman (salesperson) was amazingly professional and diligent. We were able to get a best and quick deal without any difficulty. I would definitely rec Salman (salesperson) was amazingly professional and diligent. We were able to get a best and quick deal without any difficulty. I would definitely recommend the dealership to my friends, without any hesitation. More
Oil change. Very curious service, helpful and efficient! The oil change coupon was honor with hassle and my vehicle was complete in less than 30 minutes. I will c Very curious service, helpful and efficient! The oil change coupon was honor with hassle and my vehicle was complete in less than 30 minutes. I will consider having more service performed at the dealership and possibly would consider purchasing a car here in the future. More
Satisfied Tim Russell is as good a man as you could ever hope to have dealings with. I would definitely buy from him again, no question. I have not had an oppo Tim Russell is as good a man as you could ever hope to have dealings with. I would definitely buy from him again, no question. I have not had an opportunity to use the service dept., but a member of that team was very helpful to me with a question I had regarding the keyless start. If you are in the market for a new car, give Lester Raines a look. These new Mazdas are as nice as any vehicle on the road. You will not be disappointed! More