Lester Raines Imports
South Charleston, WV
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428 Reviews of Lester Raines Imports
Excellent service! The service dept. is knowledgeable, fast and efficient. It's a pleasure working with Steve, he always provides good service. On Wed my battery died The service dept. is knowledgeable, fast and efficient. It's a pleasure working with Steve, he always provides good service. On Wed my battery died at a gas station pump and Bubby from sales came to my rescue that evening. I called Lester Raines because all circuits busy continued in trying to reach road side assistance. Bubby came, gave the car a jump, and gave me his phone number in the event it didn't start again. He told me to take it in for service the next day. He was the ultimate in over the top customer service... I was blown away. More
Great experience Salman made buying a new car a very enjoyable experience. He was very helpful and I will definitely recommend him to others in the future. Salman made buying a new car a very enjoyable experience. He was very helpful and I will definitely recommend him to others in the future. More
First new car they made it easy This is my first new car and they worked with me to get payments where I needed them, Chuck was my salesman he was great to work with This is my first new car and they worked with me to get payments where I needed them, Chuck was my salesman he was great to work with More
Great car buying experience Lester Raines Honda had a great selection and my salesman Chuck helped me find exactly what I wanted very quickly. Chuck got us a great price and mad Lester Raines Honda had a great selection and my salesman Chuck helped me find exactly what I wanted very quickly. Chuck got us a great price and made sure we got the lowest finance rate possible. The facility was very clean and every one was very friendly. I would recommend this dealership to everyone. When I started my car search I wasn't even thinking about a Honda but I am glad I ended there. More
add ons smooth transaction from beginning to end. Professional staff and very knowledgeable in the vehicle I purchased. Clean facility and friendlily staff. smooth transaction from beginning to end. Professional staff and very knowledgeable in the vehicle I purchased. Clean facility and friendlily staff. I look forward to my next visit. More
Sam is a perfect fit for my personality style. Your sales policies are a refreshing change. Openness and full disclosure are appreciated. I could have bought a Subaru, but the sales person could Your sales policies are a refreshing change. Openness and full disclosure are appreciated. I could have bought a Subaru, but the sales person could not provide me with a price without consulting with the manager. Never mind on that. More
Unfair in trade-in value and cost on new vehicle They offered me $3000 less than the wholesale value for my trade-in and wanted to charge sticker price on the new 2017 CRV. I know they have to make m They offered me $3000 less than the wholesale value for my trade-in and wanted to charge sticker price on the new 2017 CRV. I know they have to make money on the sale and I expect them to make a profit, but just not make their weekly quota on my one sale. Fortunately, I have another great dealer just down the road in Huntington, WV called Moses Honda. They not only gave me great value on my trade, but was the most professionally ran dealership I've been to. They gave me $3000 more for my trade-in without haggling. I normally trade every 3 years and you can bet I will NOT be going to Lester Raines Honda. My advice, if you have a trade-in, please look up your vehicles value in NADA or Kelly Bluebook before you allow Lester Raines Honda to take advantage of you.There are other Honda dealers in our area that will treat you fairly. More
Made purchasing car a breeze! Sal was my salesman and he went above and beyond to make my buying experience very enjoyable. If you are looking to buy a new Honda be sure to look up Sal was my salesman and he went above and beyond to make my buying experience very enjoyable. If you are looking to buy a new Honda be sure to look up Sal. Best salesman I've dealt with in a long time. Thanks Sal. More
Amazing as always! Awesome experience every time. Bubby Combs was nothing but professional and very personal to my experience. I have recommended him to all my friends Awesome experience every time. Bubby Combs was nothing but professional and very personal to my experience. I have recommended him to all my friends. He even went out of his way to show my granddaughter the birds and fish. Thank you! More
Had a great experience with this dealership. Bubby Combs was our saleman. He is great. We have bought four vehicles at this dealership with him as our salesperson. I have personally bought seven Bubby Combs was our saleman. He is great. We have bought four vehicles at this dealership with him as our salesperson. I have personally bought seven vehicles off of this dealership and I would deal with them again. Our sales time was fast this time. More