Lester Raines Imports
South Charleston, WV
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428 Reviews of Lester Raines Imports
Above and beyond Steven Weeks too amazing care of our needs. We were provided a loner car and our vehicle was taken care of with up most professional service. Steven Weeks too amazing care of our needs. We were provided a loner car and our vehicle was taken care of with up most professional service. More
Timing belt maintenance I dropped my vehicle off and was taken to my office by a very nice young lady. Everything worked seamlessly. My wait at the end of the day was short. I dropped my vehicle off and was taken to my office by a very nice young lady. Everything worked seamlessly. My wait at the end of the day was short. James Wiseman explained my charges and pulled my vehicle up in the garage. Nice clean dealership. My only complaint was the tire pressure light was on and was not reset. I assumed they did a check list when they did this large of a maintenance item. More
Sam Johnson, salesman was great! We were out of town when we found just the car we were wanting and drove over to drive it. Since this was not a part of our plan we had some set back We were out of town when we found just the car we were wanting and drove over to drive it. Since this was not a part of our plan we had some set backs for purchasing the vehicle,(not dealer problems) but the fact that it was the Memorial Day weekend, our Banks were not open. We made it work and have a wonderful used/new car. Thanks to Sam, we got everything done and on the road home. Great service, thank you, we appreciate your help greatly More
Oil change Excellent service —I was kept informed as to what was needed and everything was reviewed with me afterwords. The waiting area is very clean and a gre Excellent service —I was kept informed as to what was needed and everything was reviewed with me afterwords. The waiting area is very clean and a great selection of snacks and drinks are available. More
Always a Great Experience! This is a great Mazda dealership! This is my 2nd Mazda from this dealership. Because of the great service and support I received from Sam Johnson wh This is a great Mazda dealership! This is my 2nd Mazda from this dealership. Because of the great service and support I received from Sam Johnson when I bought my first Mazda (CX5), I went back to this dealership when I outgrew my CX5 and upgraded to the CX9. He did not disappoint on this second purchase. He made the buying experience enjoyable. More
An overall great experience. All of the guys who work in the service department are wonderful. They were helpful and took the time to answer all of my questions and show me what w All of the guys who work in the service department are wonderful. They were helpful and took the time to answer all of my questions and show me what was broken and needed to be fixed. The guys in the parts department were extremely helpful and were able to get the part ordered and put onto my car in a more than reasonable amount of time. They were also able to get my car fixed and back up and running in a matter of hours even though they had to work me into the schedule because they weren't sure when the part would be in so we couldn't make an appointment. I am ALWAYS completely satisfied with my entire experience whenever I need to service my vehicle at Lester Raines. More
mechanic went the extra mile the mechanic, Alicia, who did the service on my Civic SI, went above and beyond with her job. The entire staff is very friendly, knowledgeable and h the mechanic, Alicia, who did the service on my Civic SI, went above and beyond with her job. The entire staff is very friendly, knowledgeable and helpful. I will always use Lester Raines service for my Civic SI. More
2019 Mazda 6 Tim Russell did an excellent job at helping me with my new car. He went above and beyond to make sure my buying experience was easy! He had everything Tim Russell did an excellent job at helping me with my new car. He went above and beyond to make sure my buying experience was easy! He had everything ready to go when I got to the dealership. I will definitely recommend him to anyone I know! More
Recall - airbag module Got stuck in construction and knew I would be late for 1p appointment. Explained problem and I offered to reschedule. I was advised to come on in an Got stuck in construction and knew I would be late for 1p appointment. Explained problem and I offered to reschedule. I was advised to come on in and they would work me in. Got therke at 125p and was out in no time. Thanks so much for the rxperience More
Purchase/Lease I love Joe Pauley!! Have purchased/leased many cars with Joe - so professional and knowledgeable. The service department is always helpful and courteo I love Joe Pauley!! Have purchased/leased many cars with Joe - so professional and knowledgeable. The service department is always helpful and courteous. Thank you. More