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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,280 Reviews
Call Service Center (732) 966-9220

1,280 Reviews of Lester Glenn Subaru - Service Center

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January 06, 2024

Convenient to make service appointments, staff is attentive & courteous to my concerns & requests. They keep me up to date on current & future maintenance requirements, allowing time for me to plan & More

by MACFARBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Lester Glenn Subaru responded

Hi MACFARBO, Thank you for sharing your positive experience! We're thrilled to hear that our service appointments are convenient for you and that our staff is attentive and courteous to your concerns and requests! Keeping you informed about maintenance requirements and making you feel like a valued customer is our priority! If there's anything more you'd like to share or if you have questions in the future, feel free to reach out! We appreciate your trust and support! Happy Driving, The Lester Glenn Subaru Team

January 06, 2024

Ekaterina was very pleasant to work with. She was very attentive and kept me up to date. More

by vincic
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Lester Glenn Subaru responded

Hi vincic, Thank you for your positive feedback! We're delighted to hear that Ekaterina was very pleasant to work with, attentive, and kept you up to date! If there's anything more you'd like to share or if you have questions in the future, feel free to reach out! We appreciate your kind words and are here for any assistance you may need! Happy Driving, The Lester Glenn Subaru Team

December 31, 2023

Clean, pleasant environment. Friendly greetings whenever I go there. That’s all I have to say More

by AUNTGG13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Piro, Christopher Murdolo
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Jan 03, 2024 -

Lester Glenn Subaru responded

Hi AUNTGG13, Thank you for your feedback! We're glad to hear that you find our environment clean and pleasant and that you receive friendly greetings whenever you visit! If there's anything else you need or if you have more feedback to share, feel free to reach out! We appreciate your kind words! Happy Driving, The Lester Glenn Subaru Team

December 31, 2023

Nicole is very attentive and goes beyond being the most helpful, She is pleasant and caring and explains what is needed. She does not try and sell you anything just in forms you what is needed.. More

by IRENERUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Lester Glenn Subaru responded

Hi RENERUDY, Thank you for sharing your positive experience with Nicole! We're delighted to hear that she is very attentive, helpful, pleasant, and caring! It's fantastic to know that she explains what is needed without pressuring you to purchase unnecessary items! If there's anything else you need or if you have more feedback to share, feel free to reach out! We appreciate your kind words! Happy Driving, The Lester Glenn Subaru Team

December 30, 2023

Nicole provided friendly and helpful service and covered additional service needed to be scheduled involving 12 month service More

by JELLER406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Lester Glenn Subaru responded

Hi JELLER406, Thanks a bunch for sharing your experience! We're thrilled to hear that Nicole provided you with friendly and helpful service! It's great when our team members go above and beyond. We're also glad Nicole made sure you're aware of additional service needs! If you have any further questions or if there's anything else we can assist you with, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

December 30, 2023

Chris is awesome as always. He listens and suggest services that are needed and is always honest , Hes not the usual service guy pushing things that are not needed. More

by SFNJCHAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda the cashier is always a pleasure to deal with., Christopher Greco, Christopher Murdolo
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Jan 03, 2024 -

Lester Glenn Subaru responded

Hi SFNJCHAD, Thanks a bunch for your positive feedback! We're thrilled to hear that Chris is awesome, always listening, suggesting needed services, and being honest. We pride ourselves on providing genuine service, and it's fantastic to know that Chris upholds that standard! If there's anything else you need or if you have more feedback to share, feel free to reach out! Thanks for choosing us! Happy Driving, The Lester Glenn Subaru Team

December 30, 2023

Easy to arrange appt. Ekaterina explained what would happen during the service. Service was completed quickly. More

by EDROWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Lester Glenn Subaru responded

Hi EDROWAN, Thank you for your feedback! We're pleased to hear that arranging an appointment was easy, and Ekaterina provided clear explanations about the service process! Efficient service is important to us, and we're glad your experience reflects that! If there's anything else you'd like to share or if you have more feedback, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

December 29, 2023

They have treated me with kindness and respect from the purchase of my car and during 5 years of servicing my vehicle . I would highly recommend Lester Glen More

by BCOSGROVE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennan
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Jan 02, 2024 -

Lester Glenn Subaru responded

Hi BCOSGROVE8, Thank you for your kind words! We appreciate your loyalty over the past 5 years, and it's wonderful to hear that you have experienced kindness and respect from the purchase of your car through the servicing of your vehicle! If there's anything specific you'd like to highlight or if you have more feedback to share, please feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

December 26, 2023

Ekaterina was exceptionally wonderful from the minute I pulled up to the door. She explained everything and kept me informed the whole time. Also she kindly walked me out to my car when leaving.. Job well More

by DONNA4181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Lester Glenn Subaru responded

Hi Donna, Thank you for your kind words! We're thrilled to hear that Ekaterina provided you with exceptional service from start to finish! Keeping you informed and walking you out to your car are all part of ensuring a positive experience! We appreciate your feedback, and if there's anything more we can do for you or if you have additional feedback to share, please don't hesitate to reach out! Thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

December 24, 2023

Always fast and friendly. Never an issue getting in and out quickly. Everyone at this dealership goes out if their way for customers More

by LucyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Lester Glenn Subaru responded

Hi LucyB, Thank you for your positive review! We're thrilled to hear that you always experience fast and friendly service with us! Ensuring a smooth and efficient visit is important to us, and we're glad that everyone on our team goes out of their way for you! If there's anything more we can do for you or if you have additional feedback to share, please feel free to reach out! We appreciate your ongoing support! Happy Driving, The Lester Glenn Subaru Team

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