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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,248 Reviews
Call Service Center (732) 966-9220

1,248 Reviews of Lester Glenn Subaru - Service Center

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November 26, 2024

Lester Glenn Subaru never fails to inform you what is wrong with your vehicle and will never let you drive an unsafe one. More

by MLNQUEVEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Lester Glenn Subaru responded

Hi MLNQUEVEDO, Thank you for your feedback! We’re glad to hear that you can trust us to keep you informed and ensure your vehicle is always safe to drive. Providing peace of mind and top-notch service is what we strive for, and it’s rewarding to know that our commitment is appreciated! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

November 24, 2024

Very prompt and friendly. Very calm and nice atmosphere to wait while getting car serviced More

by Tim Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Lester Glenn Subaru responded

Hi Tim, Thank you for taking the time to share your experience! We're glad to hear that you found our service team prompt and friendly, and that you enjoyed a calm and welcoming atmosphere while waiting. We aim to create a positive and comfortable experience for all our customers! We look forward to your next visit! Happy Driving, The Lester Glenn Subaru Team

November 24, 2024

When I arrived for my appointment, I was happy to see that Eric was my advisor as I have worked with him in the past. He is very respectful and informative. He even secured a loaner vehicle for me sinc More

by FMKROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Lester Glenn Subaru responded

Hi FMKROL, Thank you for your kind words! We’re delighted to hear that Eric provided you with exceptional service and made your visit a positive experience. It’s great to know that his professionalism and attention to detail stood out to you, and we agree—he’s a true asset to our team. We appreciate you choosing us, and we look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

November 24, 2024

Kathy was Buick at answering my questions and was able to accommodate my needs. Bert was patient with helping me understand my car settings and had my service done in 30 minutes More

by PATTYBE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Lester Glenn Subaru responded

Hi PATTYBE49, Thank you for sharing your experience with us! We're thrilled to hear that Kathy was prompt and helpful in answering your questions and that Bert provided great service by guiding you through your car settings and completing your service quickly. We strive to make every visit as smooth and accommodating as possible! We appreciate your feedback and hope to see you again soon! Happy Driving, The Lester Glenn Subaru Team

November 24, 2024

Service department was very friendly and helpful and went above and beyond to satisfy my needs More

by RICHARD_MCCROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Lester Glenn Subaru responded

Hi Richard, Thanks for sharing your feedback! We're thrilled to hear that our service department provided you with friendly and helpful support, going above and beyond to meet your needs. Your satisfaction is our top priority, and we’re pleased to know we made your experience a great one! We appreciate your trust in us and look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

Nov 29, 2024 -

RICHARD_MCCROY responded

Thank you again for a very pleasant dealership experience, Something that unfortunately is very rare in today's market... I had the pleasure of working for this particular Subaru dealership, and it turned my whole thought process around on which vehicle I was going to get, As well as what dealership I was going to get it from, And not just because I was employed there, But I got to see for myself how the staff was with customers, From the sales department, To the service department, And above all the management department, They treated everyone with the same respect and courtesy that they treated me with, The bottom line is whether I worked there or not, If I didn't receive the service and courtesy that I expected, I would not have bought a vehicle from there, and I most certainly would not Recommend them, But that wasn't the case, The vehicle, The service, The courtesy, The kindness, And every aspect of the process was top-notch and I absolutely could not recommend Lester, Glenn enough.... And whether it's a Subaru, Dodge, Toyota, Or whatever brand you are looking for this is the dealership to go to for a totally pleasant experience.... Thank you again, Lester, Glenn

Nov 29, 2024 -

RICHARD_MCCROY responded

As per my response to the overall buying process, The service department was extremely kind, Friendly, And above all helpful, They went above and beyond to satisfy my needs, Which they did, And I am grateful and thankful for their service.... This is a top-notch unit that unlike other dealerships, Genuinely cares about their customers, And is one of the main reasons I purchased my vehicle from this particular dealership.... Hats off to the service department for More than living up to the Lester, Glen experience motto

November 24, 2024

Excellent service and information. Everyone was so helpful from the intake to the finish. Thank you More

by SMITHHOOPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Lester Glenn Subaru responded

Hi SMITHHOOPS, Thanks for your kind words! We're delighted to hear that you received excellent service and that our team was helpful throughout your visit. Your satisfaction is our top priority, and we truly appreciate your feedback! Happy Driving, The Lester Glenn Subaru Team

November 24, 2024

Very pleased with service I received and the knowledge the associate has regarding my visit More

by NETTA204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Lester Glenn Subaru responded

Hi NETTA204, Thank you for your feedback! We're glad to hear that you were pleased with the service you received and found our associate knowledgeable. Providing excellent service and making sure our customers feel well-informed is important to us! We look forward to your next visit! Happy Driving, The Lester Glenn Subaru Team

November 23, 2024

Very professional and organized check in I enjoyed the treatment that I got when I use this service department More

by CABRERAOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Lester Glenn Subaru responded

Hi Cabreraoj, Thank you for your positive feedback! We're delighted to hear that you had a great experience with our service department! We strive to provide a professional and organized process for all our customers, and it's wonderful to know that you felt well-treated during your visit! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

November 23, 2024

We had an appt and chose to wait for the repairs to be completed. Nicole kept us apprised every step of the way. More

by cpicciallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Lester Glenn Subaru responded

Hi cpicciallo, Thank you for taking the time to share your experience! We're so glad to hear that Nicole kept you informed and made your visit as smooth as possible! We strive to provide transparent and attentive service for all our customers, and it’s great to know that we met your expectations. We look forward to seeing you again for any future needs. Happy Driving, The Lester Glenn Subaru Team

November 23, 2024

Both Keith Conroy and Nicole Damiano are a pleasure to work with. They are a valuable asset to Lester Glen. More

by JCS078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Lester Glenn Subaru responded

Hi JCS078, Thank you for your kind words! We’re thrilled to hear that Keith and Nicole made such a positive impact during your visit. They truly are valuable members of our team, and we’re proud to have them representing us! Your feedback means a lot, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

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