Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,554 Reviews
Call Service Center (732) 966-9220

1,554 Reviews of Lester Glenn Subaru - Service Center

Sort by
July 30, 2025

Dealer is interested in working with you in new car negotiations, not high pressure, but persistent. It helps to be well informed when shopping. Dealer makes helpful suggestions about models and trim l More

by ART.GASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bellotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Monica
Report | Print
Jul 31, 2025 -

Lester Glenn Subaru responded

Hey ART.GASCH, Thanks for the thoughtful feedback! We’re glad to hear that you felt supported throughout the process and appreciated our approach to working with you during your new car negotiations! Being well-informed definitely helps, and we're happy our team could offer helpful suggestions to find the right fit for your budget! Happy Driving, The Lester Glenn Subaru Team

July 29, 2025

I have Ben going to same dealer since 2016 have bought 2 brand new cars there. Always treated great love the way they treat you. More

by JCXOUT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2025 -

Lester Glenn Subaru responded

Hi JCXOUT2, Thanks for sharing your experience! We're so grateful for your continued loyalty and thrilled to hear that you've always felt treated with care and respect! It's customers like you who make what we do so rewarding. We truly appreciate your support and look forward to helping you again in the future! Happy Driving, The Lester Glenn Subaru Team

July 29, 2025

It took 3 visits to service center till my daughter’s continued reports of strange noises from hydronic brake system repair were taken seriously. It turned out to be a dangerously damaged wheel hub or ca More

by RRRDACHSHUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Lester Glenn Subaru responded

Hi RRRDACHSHUND, Thank you for sharing your feedback. We understand how concerning this experience must have been for you and your daughter, and we’re very sorry for the frustration and worry it caused. We have shared your review with our management team. We understand our service manager Bert has reached out to speak with you. While the initial visit successfully addressed the hissing brake booster issue, we regret that the wheel bearing concern wasn’t detectable until the third visit when the noise became more pronounced. We do take vehicle safety very seriously, and once the issue was identified, we replaced the bearing at no charge as a gesture to acknowledge the time and inconvenience involved. We truly value your business and appreciate you taking the time to voice your concerns. If there's anything more we can do, please don’t hesitate to reach out. Thank you again, The Lester Glenn Subaru Team

July 29, 2025

I have been going to Lester Glenn service since 2018 and I even purchased a new 2024 Cross trek Wilderness. Very happy with the service thank you Lester Glenn More

by DAVEPITTINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Lester Glenn Subaru responded

Hey DAVEPITTINGER, Thanks for your continued loyalty and for sharing your experience! We're so glad to hear you've been happy with our service since 2018 and that you're enjoying your new Crosstrek! It means a lot to have your trust and support over the years. Happy Driving, The Lester Glenn Subaru Team

July 29, 2025

Lester Glenn Subaru in Toms River is by far, the best and friendliest Service Center EVER! More

by HVANVLIET1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Lester Glenn Subaru responded

Hey HVANVLIET1206, Thanks so much for the enthusiastic feedback! We're thrilled to hear that you consider Lester Glenn Subaru the best and friendliest service center around. That means the world to our team, and we're always here to keep delivering that top-tier experience! Happy Driving, The Lester Glenn Subaru Team

July 28, 2025

My Forester is now 1 year old -very happy with car and the service department at the dealership. A pleasure to work with Sean Hefner. More

by teresa croizier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2025 -

Lester Glenn Subaru responded

Hi Teresa, Thanks for sharing your experience! We're thrilled to hear you're loving your Forester after a year and that Sean and our service team continue to provide you with excellent care. It's always a pleasure working with you! Happy Driving, The Lester Glenn Subaru Team

July 27, 2025

Always a pleasant experience at Lester Glenn; but missed seeing my service rec of 12 years Kathy More

by Tracker1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2025 -

Lester Glenn Subaru responded

Hi Tracker1998, Thanks for sharing your experience! We're glad to hear your visit was pleasant, though we completely understand how much you must miss working with Kathy after 12 years! Her presence is certainly missed by many of our loyal customers. We appreciate your continued trust in our team and look forward to welcoming you back again soon! Happy Driving, The Lester Glenn Subaru Team

July 23, 2025

Was my 1st visit. Nice place, not pressured to do anything I couldn’t afford. Love the video of techs review of car. Going back to get front brakes done. Appreciat More

by LYNNB310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Lester Glenn Subaru responded

Hi LYNNB310, Thanks for sharing your experience! We're happy to hear your first visit went well and that you appreciated the transparency with the technician video and the honest, no-pressure approach. We look forward to seeing you again for your brake service! Happy Driving, The Lester Glenn Subaru Team

July 23, 2025

I can always count on LG’s service department to take care of my car. They put the pep back into it. It runs great! More

by MARY_TOWNSEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Lester Glenn Subaru responded

Hi MARY_TOWNSEND, Thanks for sharing your experience! We're so glad to hear that our service team got your car running great again and put the pep back into it! It's always our goal to keep you driving smoothly and confidently! Happy Driving, The Lester Glenn Subaru Team

July 23, 2025

Nicole was awesome! Very friendly and polite. Got my car in and out very quickly. The management made an accommodation for me and I truly appreciate it. Will buy my nex More

by AKCARC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Lester Glenn Subaru responded

Hey AKCARC2, Thanks for sharing your experience! We're so glad to hear that Nicole took great care of you and made your visit smooth and efficient. It’s also great to know our management team was able to accommodate your needs, your appreciation means a lot to us. We’re thrilled to hear you’re already thinking about coming back for your next Subaru! Happy Driving, The Lester Glenn Subaru Team

1
...
4
5
6
...
156