Lester Glenn Subaru - Service Center
Toms River, NJ
1,265 Reviews of Lester Glenn Subaru - Service Center
Service and staff always do an outstanding job. Car is always ready when on time. Appointments always scheduled in reasonable amount of time. Car is always ready when on time. Appointments always scheduled in reasonable amount of time. More
Efficient, accommodating, pleasant waiting area with coffee, tea, popcorn, TV, Wi-Fi. Wish it was closer to home…it’s clear across town. coffee, tea, popcorn, TV, Wi-Fi. Wish it was closer to home…it’s clear across town. More
The wait and service was exceptionally fast this last time. I barely had a chance to get comfortable in the waiting area. time. I barely had a chance to get comfortable in the waiting area. More
They make a point to provide you with all the information you need about your car’s needed services but don’t pressure you to do it all at once. I appreciate that. you need about your car’s needed services but don’t pressure you to do it all at once. I appreciate that. More
Polite very efficient. Explained all that was to be done. made recommendations for service that was due. Very knowledgeable. Explained all that was to be done. made recommendations for service that was due. Very knowledgeable. More
It took me longer to check out than it did to have my car serviced. The customer service representative was going to lunch when my car was sitting out front for 10 minutes l had to go after her to check me o serviced. The customer service representative was going to lunch when my car was sitting out front for 10 minutes l had to go after her to check me out, l waited long to pay my bill as well because a salesman was having a long conversation with a customer at the reception window, l guess they were purchasing a vehicle versus me just paying a $325.00 bill. I’m not sure I’ll be coming back , my car is making a weird sound when the air conditioner is on high that didn’t happen before. I had an appointment with a sales person that never showed up to give me my vehicles trade in value. Why did someone bother to call me to set up this appointment if no one showed up? I think I’ll be using a local mechanic where l live. I feel l wasn’t treated fairly and working in a customer service position myself for many years something was just very off about the manor of service that day, now I’ll have to have my car looked at because of the sound the air conditioner is making after it was serviced, l kind of dread coming back to your dealership because of this. More
Sent car in for transmission body problem and was handled by Nicole at Toms River Subaru with professionalism and speed great customer service and Nicole is a great rep for Sabaru with her knowledge and cur by Nicole at Toms River Subaru with professionalism and speed great customer service and Nicole is a great rep for Sabaru with her knowledge and curtesy. Thanks good experience More