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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,271 Reviews
Call Service Center (732) 966-9220

1,271 Reviews of Lester Glenn Subaru - Service Center

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August 29, 2023

Ekaterina was outstanding. She was accurate, personable and very focused on the customer. She made sure you understood what and how it was going to happen including time and pr More

by MIPRI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
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Aug 29, 2023 -

Lester Glenn Subaru responded

Hi MIPRI, We greatly appreciate you taking the time to share your feedback with us! We're thrilled to hear that Ekaterina provided you with outstanding service during your visit! Your satisfaction is our priority, and we're delighted that you had a positive experience! If you have any more questions or need assistance in the future, please don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

August 28, 2023

Very professional and informative. Would like to make one suggestion. It would be nice if they washed our car with a service. More

by boojammom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole from service
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Aug 28, 2023 -

Lester Glenn Subaru responded

Hi boojammom, Thank you for taking the time to provide your feedback! We're glad to hear you had a great experience with our team! We appreciate your suggestion and we will keep it in mind as we strive to enhance our offerings. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to the opportunity to serve you again! Happy Driving, The Lester Glenn Subaru Team

August 24, 2023

No problems; I refused all the services which I take three year leases to avoid. More

by LBRAICO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Greco
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Aug 25, 2023 -

Lester Glenn Subaru responded

Hello LBRAICO, Thanks for sharing your feedback with us! We're glad to hear that you didn't encounter any problems during your visit! If you have more feedback to share or need assistance in the future, please don't hesitate to reach out. We're here to ensure your experiences with us are great every time. Best regards, The Lester Glenn Subaru Team

August 23, 2023

Always very pleasant, we were a walk in for an oil change and the dealership was able to do it. Thank you. More

by JUDYBA80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

Lester Glenn Subaru responded

Hello JUDYBA80, Thank you for sharing your feedback with us! We're delighted to hear that your experience with us was pleasant and that we were able to accommodate your walk-in request for an oil change and provide you with efficient service! If there's anything more you'd like to share or if you need assistance in the future, please don't hesitate to reach out. We're here to ensure your experiences with us are smooth and hassle-free. Best regards, The Lester Glenn Subaru Team

August 23, 2023

very pleasant to work with, always willing to help when needed. Dealership was able to fit me in with the date I requested. More

by zim46n
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Will Stefanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

Lester Glenn Subaru responded

Hey zim46n, Thanks a bunch for sharing your feedback with us! We're thrilled to hear that our team was pleasant to work with and always ready to assist you when needed. It's fantastic that we could make the process smooth for you! If there's anything more you'd like to share or if you need assistance in the future, please don't hesitate to reach out. We're here to ensure your experiences with us remain top-notch. Thanks, The Lester Glenn Subaru Team

August 21, 2023

I am very happy with the service department at Toms River Subaru. Nicole Damiano is a pleasure to work with and is very personable. She made sure everything was done and made sure the part for my windshield More

by TAMENDOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

Lester Glenn Subaru responded

Hey TAMENDOLA, Thank you so much for sharing your feedback with us! We're delighted to hear that you're happy with our service department! It's fantastic that Nicole's personable and attentive approach made your experience enjoyable and efficient. We appreciate your recommendation and are thrilled you had a positive experience with us. If there's anything more you'd like to share or if you need assistance in the future, please don't hesitate to reach out. We're here to ensure your experiences with us are top-notch and look forward to serving you again. Thanks again, The Lester Glenn Subaru Team

August 20, 2023

Everything went perfectly. Christopher Murdolo was a delight to work with and even found that certain repairs that I needed were covered by the insurance policy I had purchased More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Murdolo
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August 20, 2023

Very nice people, very efficient Always willing to help when needed, car is always on time More

by dbrittontradewinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Giordano
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August 20, 2023

I was able to get my car in the same day I called for service for a slow leak in my tire. Nicole Damiano always provides excellent customer service. Greets you with a smile and keeps you advised of what' More

by LNG861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
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August 20, 2023

Got quoted 800 dollars two months ago for my 60k mile service when i went in for my service it had changed to 1600 dollars for the same service nothing added onto it i just felt like was getting comple More

by JOSHUA.DESTORIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Bellotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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