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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,272 Reviews
Call Service Center (732) 966-9220

1,272 Reviews of Lester Glenn Subaru - Service Center

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September 17, 2023

Chris was extremely helpful and pleasant to deal with. He listens to all your questions and explains everything in detail. More

by MARIA.HERGERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Sep 18, 2023 -

Lester Glenn Subaru responded

Hey MARIA.HERGERT, We're delighted to hear that Chris provided you with an extremely helpful and pleasant experience! Listening to customers' questions and explaining everything in detail is what we aim for to ensure you have the best experience possible. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

September 17, 2023

Great service team and comfortable waiting area with room to get some work done during my appointment. More

by agarrisonkast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
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Sep 18, 2023 -

Lester Glenn Subaru responded

Hi agarrisonkast, Thank you for sharing your experience with our team! Providing great service and a comfortable waiting area for our customers is important! We're glad to hear that you found our waiting area accommodating for getting some work done during your appointment! If you ever need more service or have questions in the future, don't hesitate to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

September 16, 2023

Subaru is Great to deal with, they have the Best staff & do quick repairs! Happy I bought a Subaru! More

by jnjcal0620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The manager that has been assigned to us for all our needs is the Best!!!
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Sep 18, 2023 -

Lester Glenn Subaru responded

Hi jnjcal0620, We're thrilled to hear that you had such a positive experience with our staff! It's fantastic that you're pleased with your Subaru and that our team was able to provide quick repairs and excellent service. If you ever have any more needs or questions in the future, don't hesitate to reach out. We're here to assist you. Happy Driving, The Lester Glenn Subaru Team

September 15, 2023

Happy with customer rep that took care of me while at the dealership. She explained everything and made it easy for me to understand More

by SPIDER515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Lester Glenn Subaru responded

Hey SPIDER515, We're delighted to hear that you had a positive experience with our team! Clear and thorough explanations are key to ensuring our customers have a smooth experience, and we're glad to know that you found it easy to understand. If you ever have more questions or need further assistance, please feel free to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

September 15, 2023

Great service by the agents and very professional and they let me know what service they are doing to my car and are very informative. More

by ehorin05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Lester Glenn Subaru responded

Hi ehorin05, Thank you for your feedback! We're pleased to hear that you received great service from our agents and found them to be very professional and informative about the services being performed on your car! If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

September 15, 2023

Service is always top notch and they never try to pressure you into more then you need. Chris is always so pleasant and helpful. Waiting area is clean and relaxing and fun when dogs are present! More

by LORI414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Bobby Service Dept
Report | Print
Sep 15, 2023 -

Lester Glenn Subaru responded

Hi LORI414, Thank you for your feedback! We're delighted to hear that you consistently receive top-notch service and appreciate our approach of not pressuring you into unnecessary services. Chris's pleasant and helpful demeanor is something we take pride in. It's great to know that you enjoy a clean and relaxing waiting area! If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

September 14, 2023

Nicole is by far the best. Excellent communication, Excellent care in all areas of handling this service. Highly recommend 10 stars More

by acpn21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole, Service Dept.
Report | Print
Sep 15, 2023 -

Lester Glenn Subaru responded

Hi acpn21, Thank you for your glowing review! We're thrilled to hear that Nicole provided you with excellent communication and care throughout your service experience. Your recommendation and 10-star rating mean the world to us! If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We're here to provide top-notch service whenever you need it. Happy Driving, The Lester Glenn Subaru Team

September 14, 2023

Service is always top notch and they never try to pressure you into more then you need. Ekaterina is always so pleasant and helpful. More

by PENNY20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
Report | Print
Sep 15, 2023 -

Lester Glenn Subaru responded

Hi PENNY20, Thank you for your feedback! We're delighted to hear that you consistently receive top-notch service and appreciate our no-pressure approach! Ekaterina's pleasant and helpful demeanor is something we take pride in. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

September 13, 2023

Always have a pleasant experience when I bring the car. Kathy is great and service is always on time. More

by DANTICO78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy, Ottmer
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Sep 14, 2023 -

Lester Glenn Subaru responded

Hi DANTICO78, We appreciate your feedback! It's wonderful to hear that you always have a pleasant experience when you bring your car for service. Kathy's great service and punctuality are something we take pride in! If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We're here to provide top-notch service whenever you need it. Happy Driving, The Lester Glenn Subaru Team

September 13, 2023

Great service given with a bit of friendly banter, clear stating of needs now and in the future, and respect shown to all. Questions were answered and needs were met. Well done! More

by cath13ardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy/ service manager
Report | Print
Sep 14, 2023 -

Lester Glenn Subaru responded

Hi cath13ardt, Thank you for sharing your experience with us! We're thrilled to hear that you received great service with a touch of friendly banter! Clear communication about your vehicle's needs and respectful service are our priorities, and we're pleased to know that we met your expectations. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

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