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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,272 Reviews
Call Service Center (732) 966-9220

1,273 Reviews of Lester Glenn Subaru - Service Center

Sort by
September 24, 2023

Every thing that they needed to do was done in one day problems were solved. More

by DSAROPOULOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Lester Glenn Subaru responded

Hi DSAROPOULOS, We're delighted to hear that everything you needed was taken care of efficiently in just one day! Your satisfaction is important to us, and we're here to provide top-notch service whenever you need it! If you have any more comments or if there's anything else we can assist you with in the future, please feel free to reach out. Happy Driving, The Lester Glenn Subaru Team

September 24, 2023

Nicole D. is the best. She kept me in the loop on my vehicle's progress. I was expecting the painful wait but it didn't happen. I was out in 45 minutes! More

by Ohmster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Damiano
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Sep 25, 2023 -

Lester Glenn Subaru responded

Hey Ohmster, Thanks for your kind words! We're thrilled to hear that Nicole provided you with excellent service and that you were pleasantly surprised by the quick turnaround! Your time is valuable, and we're committed to making your experience as smooth and efficient as possible. If you ever need further assistance or have more feedback to share, don't hesitate to get in touch! Happy Driving, The Lester Glenn Subaru Team

September 23, 2023

service department is wonderful I don’t have a negative thought . They serviced my car and it’s running great More

by THEBABYJES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : eketrina espinosa
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Sep 25, 2023 -

Lester Glenn Subaru responded

Hi THEBABYJES, Thank you for your positive feedback about our service department! We're delighted to hear that you had a wonderful experience, and it's great to know that your car is running smoothly after the service. If you ever need any further assistance or have questions in the future, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

Sep 25, 2023 -

THEBABYJES responded

thank you so much

September 23, 2023

Great service department. Christopher my service manager was terrific. Enjoyed my first service appointment the other day. More

by karenm0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Lester Glenn Subaru responded

Hey karenm0, We're thrilled to hear that you had a great experience with our service department and Christopher during your recent visit! Providing excellent service is a top priority for us, and it's wonderful to know that we met your expectations. If you have any more service needs or questions in the future, please feel free to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

September 23, 2023

Even though cost was high treated like a valued customer. Always treated with respect. Always kept me informed. More

by SHOREPEEPS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina.
Report | Print
Sep 25, 2023 -

Lester Glenn Subaru responded

Hi SHOREPEEPS2, We appreciate your feedback! We understand that sometimes costs can be high, but we're pleased to hear that you felt like a valued customer, were treated with respect, and were kept informed throughout the process! If you have any questions or need further assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

September 21, 2023

I feel like my Subaru service liaison, Kathy Ottmer, is an old friend. She’s a straight shooter who tries to do the best for my Ascent. I really appreciate her advice! More

by MARY_TOWNSEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy, Ottmer
Report | Print
Sep 22, 2023 -

Lester Glenn Subaru responded

Hi Mary, We're delighted to hear that Kathy has made you feel like an old friend and that she provides you with honest and helpful advice for your car! Our team is dedicated to ensuring you have a positive and trustworthy service experience. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Happy driving, The Lester Glenn Subaru Team

September 20, 2023

Stopped by without appointment to have tire pressure checked after getting alerted. Checked tires and found no problems. Just added air to one tire. Great service as usual. More

by JSKWAS103
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
Report | Print
Sep 20, 2023 -

Lester Glenn Subaru responded

Hi JSKWAS103, We're delighted to hear about your great service experience! It is great to know we were able to help you on short notice! Your satisfaction is important to us, and we're here to assist you whenever you need further service or have more feedback in the future. If you have any more questions or concerns, please don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

September 19, 2023

Great staff, got me right in for my Express oil change, very happy with the service. More

by DBERN427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
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Sep 20, 2023 -

Lester Glenn Subaru responded

Hi DBERN427, We're delighted to hear that our great staff got you in for your oil change promptly and that you're very happy with the service! Providing efficient and satisfactory service is important to us, and we're here to assist you whenever you need more service or have further feedback in the future. If you have any questions or concerns, please don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

September 19, 2023

The Staff and mechanics are always attentive courteous and patient. I miss understood a cost estimate and was about to eliminate the suggested corrective action, but the service rep sat down and re-explai More

by DENNIS.MANZELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2023 -

Lester Glenn Subaru responded

Hi DENNIS.MANZELLA, We appreciate your feedback and understanding! We're glad to hear that our service team have been attentive, courteous, and patient with you. Misunderstandings can happen, and it's great to know that our service representative took the extra time to ensure you fully understood the cost estimate and the suggested corrective action. Your satisfaction is important to us, and we're here to assist you whenever you have more questions or need further assistance in the future. If you have any more feedback, please don't hesitate to reach out. Happy Driving, The Lester Glenn Subaru Team

September 18, 2023

Nice staff, quick service, comfortable lounge with great coffee and Wi-Fi. What more do you need? More

by DREVILMX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
Sep 18, 2023 -

Lester Glenn Subaru responded

Hi DREVILMX, We're pleased to hear that you had a positive experience with our team! Providing a comfortable lounge with great amenities like coffee and Wi-Fi is just one of the ways we aim to make your visit as pleasant as possible. If you ever need more assistance, have any questions in the future, or would like another cup of coffee, please don't hesitate to reach out. We're here to assist you. Happy Driving, The Lester Glenn Subaru Team

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