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Lester Glenn Subaru - Service Center
Toms River, NJ
1,273 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,273 Reviews of Lester Glenn Subaru - Service Center
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October 07, 2023
I have owned my Subaru Forester since 2020 and from my purchase to my latest service appointment I can’t say enough good things about every part of my experience at your Lester Glenn Subaru dealership. Th purchase to my latest service appointment I can’t say enough good things about every part of my experience at your Lester Glenn Subaru dealership. The service has been wonderful and the people so kind and helpful. When I leave after my service appointment I feel safe and cared for and know my car is good to go. I am also confident that if anything should go wrong Subaru will be there for me no matter what occurs. Thank you, Lester Glenn Subaru! More
by clfisher46
Verified CustomerEmployees Worked With
I didn’t work with any one particular person at this appointment
October 07, 2023
Nicole who helped me was excellent and so nice. I waited a little longer than I expected. Other than that, all good. I waited a little longer than I expected. Other than that, all good. More
by jmech0
Employees Worked With
October 07, 2023
I love my Service agent Kathy. She is professional, personable and always willing to go out of her way to provide quality service. Please acknowledge her commitment to her custo She is professional, personable and always willing to go out of her way to provide quality service. Please acknowledge her commitment to her customers. She is the main reason why we keep returning to Lester Glenn. More
by MDVACCARO
October 05, 2023
Mike was excellent, informative and patient. The manager was also helpful and informative. They are assets to your organization. The manager was also helpful and informative. They are assets to your organization. More
by WALSHC93
October 05, 2023
Kerry Monica was very polite and respectful. I was notified of the need to order the parts to repair my vehicle and the time it may take. Everything turned out great. I was notified of the need to order the parts to repair my vehicle and the time it may take. Everything turned out great. More
by BESTPAVING1
October 05, 2023
Kathy helped me out a lot. Thank you all for the great service. Hope to be in soon to up trade :) Thank you all for the great service. Hope to be in soon to up trade :) More
by GMOLL0
October 05, 2023
Nicole Damiano in customer service department provided excellent assistance. She communicated my concerns with the technicians and addressed all issues we've discussed in my 6 month service appointment. T excellent assistance. She communicated my concerns with the technicians and addressed all issues we've discussed in my 6 month service appointment. Their attention gave me confidence in the function of my Subaru for the next six months to weather the Fall and Winter season. More
by mmliu
Employees Worked With
Nicole Damiano
October 05, 2023
Arrived without an appt when my vehicle was disabled over 60 miles from home. The service staff were extraordinarily accommodating, responsive, and helpful in addressing my situation. 60 miles from home. The service staff were extraordinarily accommodating, responsive, and helpful in addressing my situation. More
by RJWITT
Employees Worked With
Keith, Service Advisor
October 01, 2023
Complimentary wash missed areas. Windshield washer fluid wasn’t topped off. Lastly a fee was charged for documentation retention. At the price that’s charged for an oil and filter ch Windshield washer fluid wasn’t topped off. Lastly a fee was charged for documentation retention. At the price that’s charged for an oil and filter change these are items that just shouldn’t be. I have received better service when the initial oil and filter changes were free after purchasing the vehicle. Considering the lengthy ride for me to get to the dealership I will have to think long and hard before returning for other than warranty issues. More
by KRUG4542
Employees Worked With
