Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,273 Reviews
Call Service Center (732) 966-9220

1,273 Reviews of Lester Glenn Subaru - Service Center

Sort by
October 15, 2023

I Always received good service at this dealership. Staff is friendly and professional. Car was delivered as promised. More

by dcampbell827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katerina Espinosa 5 star
Report | Print
Oct 16, 2023 -

Lester Glenn Subaru responded

Hi dcampbell827, We're delighted to hear that you always receive good service at our dealership. Friendly and professional staff, along with delivering on promises, are priorities for us! Your satisfaction is our top goal, and we're grateful for your continued support. If there is anything that we could do better please let us know! If you ever have more questions or need further assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 15, 2023

Nicole is amazing! She always makes sure I am updated throughout my service and overall a very sweet women ! More

by mirandabug02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole , Michael Walizer
Report | Print
Oct 16, 2023 -

Lester Glenn Subaru responded

Hi mirandabug02, We're delighted to hear that Nicole is amazing and provides you with top-notch service! Keeping you updated and being sweet are key aspects of the customer experience we aim to provide. Your kind words are much appreciated, and we're here to assist you with any future service needs. Thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

October 15, 2023

Kathy is great service rep. , She is professional and courteous. Never had a problem with having my car serviced by Subaru. A pleasant experience. More

by ljurusz
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kathy
Report | Print
Oct 16, 2023 -

Lester Glenn Subaru responded

Hi ljurusz, We're thrilled to hear that Kathy is great, providing professional and courteous assistance! A pleasant experience is exactly what we aim to offer our customers, and we're glad to know that you've consistently had that with us! If you ever have more questions or need further assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 14, 2023

I very satify we the person in this dealer in my vehicle he fixe very good More

by jlopez360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Lester Glenn Subaru responded

Hi jlopez360, We're glad to hear that you're satisfied with the service you received at our dealership and that your vehicle was fixed to your satisfaction! Your happiness and confidence in our team mean a lot to us! If you ever have more questions or need further assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 14, 2023

Always a good experience. They explain everything that the vehicle needs and what the costs will be. More

by FL5602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Lester Glenn Subaru responded

Hi FL5602, We're thrilled to hear that you consistently have a good experience with us! Transparency and clear communication about your vehicle's needs and associated costs are important to us, and it's great to know that you've found that in your visits! If you ever have more questions or need further assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 13, 2023

I arrived earlier than my scheduled appointment was checked in right away Chris Murdol handled my service, very professional . By the time I finished my coffee ,and read my newspaper my car was ready. More

by gjk0607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Lester Glenn Subaru responded

Hi gjk0607, We're thrilled to hear that your service experience with us was efficient! Chris's professionalism and the quick turnaround made your visit enjoyable. Your satisfaction is our top priority, and we're glad to have met your expectations. If you ever need more assistance or have further feedback to share, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

October 12, 2023

The only problem I've had is that the oil change notice doesn't get reset so it comes up right after I come in for an oil change. Hope the oil is actually being changed More

by GROUCHPAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Nov 28, 2023 -

Lester Glenn Subaru responded

Hello GROUCHPAD, Thank you for bringing this to our attention, and we apologize for any inconvenience you've experienced! We brought this issue up with our management team and they assured us that the oil has been changed. They also assured us that they will reset the notification in the future! We appreciate your feedback and the opportunity to make things right. Thank you for your understanding, and we look forward to resolving this issue for you. Thank you again, The Lester Glenn Subaru Team

October 11, 2023

Kathy was very helpful in explaining that Subaru wants me to pay to replace a radio that has a design defect. If issue was caused by wear and/or misuse I would understand but a design defect is not a custome More

by PEGGYBROCCO
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Oct 13, 2023 -

Lester Glenn Subaru responded

Hello PEGGYBROCCO, Thank you for sharing your experience with us! It's unfortunate that you're facing a situation where a design defect is impacting your Subaru's radio. Kathy's assistance in explaining the situation and providing you with pricing information for the radio replacement is valuable! Your feedback highlights the importance of open communication and transparent information in dealing with such challenges. If you have any further questions or concerns, please don't hesitate to reach out! We appreciate your feedback, and we're here to support you throughout the process. Happy Driving, The Lester Glenn Subaru Team

October 11, 2023

sales guys are amazing, but in service Christopher is the most amazing person you could ever have! More

by MMARTEV8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Markou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Stefanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will was amazing when I bought my Ascent
Report | Print
Oct 11, 2023 -

Lester Glenn Subaru responded

Hi MMARTEV8, We appreciate your positive feedback! It's fantastic to hear that you found our team amazing and that Christopher is the most amazing person you could ever have! Your satisfaction is important to us, and we're here to provide excellent service. If you have any more comments or need assistance in the future, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

October 07, 2023

My service consultant, Nicol Damiano was friendly, helpful and just a real pleasure to deal with. More

by Ritamc1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
Report | Print
Oct 09, 2023 -

Lester Glenn Subaru responded

Hi Ritamc1955, We're thrilled to hear that Nicol provided you with friendly and helpful service! We'll make sure to pass along your kind words to her! If you ever need assistance in the future or have more feedback to share, don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

1
...
103
104
105
...
128