Lester Glenn Mazda

new cx-5 grand touring Called to get a price for cx5 that was in stock and got a deal done with Ron in under 5 min. I wanted to leave a deposit over the phone to make sure t Called to get a price for cx5 that was in stock and got a deal done with Ron in under 5 min. I wanted to leave a deposit over the phone to make sure the car is purchased, but Ron stated that they follow privacy laws strictly and will not take a deposit and promised to hold the car for me. Adonis made sure all paperwork was done before I got there 3 days after the call. When I got there the car was clean and ready. I told them I will just buy the car out and do not need credit app. But when I got there Nick welcomed us with paperwork and said that Mazda has 0% Apr deal going and I can take it at no additional cost and keep my money in the bank. Really nice touch and much appreciated. They did not have to do it as I was ready to give them a check. And they offer free oil changes on top of it. I wish I lived closer to take advantage of it. Great job guys, easy and pleasure to deal with. Keep it up. More

Went The Extra Mile I haad used the Service department for service of my previos Mazda for over a year and was satisfied with the quality of service provided. While havin I haad used the Service department for service of my previos Mazda for over a year and was satisfied with the quality of service provided. While having the car serviced I visited the show room and found thaat I could replace my 'owned 07 MX-5 for a leased 14 MX5 at the same monthly payment. The negotiation process went smoothly, with no hidden add-ons. I declined the arbitration clause, and this was agreed to with no hassle. Several days fter the car was delivered, a small piece was found to be missing. This was replaced by the dealership with no argument. At every turn, the experience was satisfactory. I was treated with respect and courtesy by everyone in the organization. More

Truly wonderful experience buying our first car My husband and I went to Lester Glenn to purchase our first new car. The process was very unfamiliar to us since we'd never purchased a new car befor My husband and I went to Lester Glenn to purchase our first new car. The process was very unfamiliar to us since we'd never purchased a new car before. The staff at Lester Glenn was truly outstanding--incredibly patient, friendly, and professional in helping us get everything in order. They even went to the trouble of registering our vehicle in another state to save us a trip to the DMV. We received a fantastic price on our Mazda and the highest quality customer service. I would very highly recommend Lester Glenn to anyone, and look forward to returning for my next Mazda! More

Great experience at Lester Glenn Mazda. While seeking to purchase a new car, I contacted Lester Glenn Mazda via the Internet. Immediately, I was put in touch with one of their managers, Ant While seeking to purchase a new car, I contacted Lester Glenn Mazda via the Internet. Immediately, I was put in touch with one of their managers, Anthoy Giordano. He was responsive to my questions, secured me a vehicle which he did not have in stock, and provided a great price. On the day of pick-up, Larry Royce contacted me, told me exactly what time the car would be ready, and he was man of his word. I arrived at the dealership, Larry was ready with all of my paperwork, and very thorough. He went over the entire vehicle with me before my final meeting with Nick in the finance department. Nick too had all of my paperwork ready to go, and explained everything in detail. I was in and out of the dealership in less than an hour, driving home in my new ride. I highly recommend Lester Glenn. More

Demonstrating the Art of World Class Customer Service My experience with Lester Glenn was smooth and positive just as the other glowing reviews had discussed. My salesman Larry Royce was excellent in hel My experience with Lester Glenn was smooth and positive just as the other glowing reviews had discussed. My salesman Larry Royce was excellent in helping me find the right Mazda for my needs. Because of the exemplary customer service I received from Larry, I decided to buy my Mazda 3 hatchback there. Unfortunately, there was a small snag in the paperwork when completing my purchase. I sent an email in the evening voicing a concern I had. Now sometimes mistakes happen but what I didn’t expect was to get a call the next day bright and early from the general manager to address my concern. The management staff went out of their way to make sure any problem I had was addressed. Overall, I would rate my experience with Lester Glenn as excellent. They went out of their way to get me the best financing rates for my car loan, provided me with an excellent price and made sure that I was thoroughly satisfied with the car I was buying as well as the purchasing process. I would definitely recommend this dealership to others, especially my sales rep Larry Royce. More

Over excellent My experience at Lester Glenn was overall very good. I bought a Mazda 3. I am very happy with the car. Geoffrey Greene answered all of my questions an My experience at Lester Glenn was overall very good. I bought a Mazda 3. I am very happy with the car. Geoffrey Greene answered all of my questions and was very helpful. I was glad to be assisted by such a nice young man. I now recommend this dealership to all of my friends and family members and tell them to be sure to work with Geoffrey when they visit! More

A most pleasant buying experience We purchased a new Mazda on our first visit due to the professionalism of Larry Royce and he was delightful to do business with. We never expected to We purchased a new Mazda on our first visit due to the professionalism of Larry Royce and he was delightful to do business with. We never expected to purchase an auto on our first visit, but Larry answered all our concerns and was able to fulfill our expectations in a patient and professional manner. More

Great experience!!! Glenn was a very welcoming salesman. He was friendly and answered all of our questions. He even followed-up a few days later to see if we made any d Glenn was a very welcoming salesman. He was friendly and answered all of our questions. He even followed-up a few days later to see if we made any decisions about a car. During the process of purchasing a Mazda, he continued to meet our expectations. The process was smooth and he even took the time to go over all the features of the car again. We were extremely happy with the purchase and would go to Glenn for future purchases or leases. Thank you! More

Bought a car in 1.5 hours I went into the dealership knowing the car i wanted and i let Ron know i was very short of time. I conducted a test drive and we (Ed, Ron and I) work I went into the dealership knowing the car i wanted and i let Ron know i was very short of time. I conducted a test drive and we (Ed, Ron and I) worked out a great deal all within an hour. Nick drafted all paperwork without error, and i returned the next day to sign contracts. When all said and done, the process only took 1.5 hours. Thank you Ron, Nick, and Ed for making this purchase as quick and easy as possible. More

So easy to deal with Friendly and attentive, easy to work with. Made the car buying experience relatively painless. My first contact with the dealership was through Mich Friendly and attentive, easy to work with. Made the car buying experience relatively painless. My first contact with the dealership was through Michele who was extremely responsive and a pleasure to work with. My sales rep Adonis was expecting me and was very welcoming when I arrived after a long day at work and an even longer drive to get to the dealer. After the obligatory negotiation process I felt I got a fair price on a lease. I would definitely recommend this dealership. I live in Flemington and chose Lester Glenn instead of Action Mazda in my own town -- need I say more? More