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70 Reviews of Lester Glenn Hyundai - Service Center
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November 28, 2023
Have leased two vehicles from this dealership. Salesperson Sarah Walsh is incredible at her position. Her knowledge and personality made the leasing process stress free. Salesperson Sarah Walsh is incredible at her position. Her knowledge and personality made the leasing process stress free. More
by Finnley
November 09, 2023
service advisor kieth bressi he was so helpful, he spent time getting the warranty for the parts on my car. I thank you kieth for all you have done the best time getting the warranty for the parts on my car. I thank you kieth for all you have done the best More
by gailrenkin
Employees Worked With
keith breses 10
August 11, 2023
The Lester Glenn team is friendly, courteous and truly wants the best experience for their customers. wants the best experience for their customers. More
by debharney1
July 20, 2023
Good and easy to get the deal we were looking for. Not there too long. Not there too long. More
by Hoover1616
September 14, 2022
Never a problem with dealer Just a little better deal should have been made since this was 7 vehicle should have been made since this was 7 vehicle More
by Countryman81
July 12, 2022
Had two of the required services that were performed 45,000 and 52,000 both were performed flawlessly and on time, But there were 2 other issues that were looked at and were never corrected due to the f 45,000 and 52,000 both were performed flawlessly and on time, But there were 2 other issues that were looked at and were never corrected due to the fact that they said they were unable to duplicate the problems. One of the problems turned out to be a faulty battery that left me stranded and I had to replace out of my pocket, the other is a noisy exhaust system which the problem comes and goes and I was told just to keep driving it until something happens More
by rdperkins65
Employees Worked With
May 01, 2022
We purchased a 2021 Kona that developed a faulty transmission at 45K miles. We returned it to the dealer and they confirmed the problem. A new transmission was ordered and we were supplied with a ni transmission at 45K miles. We returned it to the dealer and they confirmed the problem. A new transmission was ordered and we were supplied with a nice clean Hyundai Elantra as a loaner. The part arrived in about 3 weeks and it was quickly installed. The communication between the service department was good as we waited to have our vehicle returned. More
by JohnandMary
January 25, 2022
I was very happy and satisfied with my service. My service advisor was Chris Taggart. He was in contact with me from the beginning until the end. At no point did i have to call him to get an update. A service advisor was Chris Taggart. He was in contact with me from the beginning until the end. At no point did i have to call him to get an update. Although they were short staffed and couldn't get the vehicle in the same day, he called me that day to let me know and keep me in the loop. Couldn't Be happier with my Experience. More
by yisroelf
Employees Worked With
Chris Taggart
November 11, 2021
Do not buy Hyundai! You will regret it. I was sold a 2017 Hyundai from the dealership with about 30k miles on it. This happened while the company knew about all the faults with the 2016-2017 transmissi 2017 Hyundai from the dealership with about 30k miles on it. This happened while the company knew about all the faults with the 2016-2017 transmission and DCT issues (please research the vast array negative testimonials on this line). I go for services 2-3x per year and before the recommended mileages are hit (I have the receipts and documentation to show this). Despite being continuously proactive, it was not long after I starting dropping thousands in unanticipated repairs. Only 2 weeks after a multi-point inspection and supposed tune-up at Lester Glenn in Toms River, the car started stalling. I had to bring it back for additional diagnostics and repairs. Again, a few months later, I had another service done. Part of it involved a light bulb I could have changed myself but was willing to pay a few extra bucks to have done do to business. My mind changed when the service rep, Chris, attempted to up-charge me ~$150 to change the light bulb, claiming the bumper had to be removed. After some stern discussion on how I knew that was not the case, he only admitted to attempting to upcharge me after I refused that particular fix by them. Yes, he actually admitted to trying to upcharge me. After spending a few hundred on some various fluid changes and checks I went on my way. 2 weeks later, the car transmission goes and it can no longer go in reverse. Going forward it becomes dangerous too as it stalls more and stutters. When I bring it back, Lester Glenn and Hyundai say that a transmission replacement will be $4,700. This is while I still have $11,600 still to pay off on this scam of a car I have only had for 2-3yrs and got at ~30K miles. Neither Lester Glenn or Hyundai Corporate offered my family any help with this situation. They did not even wave/refund my prior diagnostic fees and wouldn’t provide a loaner car when I needed it for work! In fact, other than Shawn (head rep at Lester Glenn?), no one there even feigned sympathy or understanding for the matter. Hyundai has sent me from slightly skeptical to full-blown traumatized about the auto industry. Especially in a time where many are financially hurting from the pandemic, their actions and duplicity completely contradict the integrity claims they attempt to advertise. I cannot warn you enough to stay away from their products and from Lester Glenn’s service. I don’t want this happening to anyone else! More
by Aaaguiar37
