Lester Glenn Hyundai

I had been shopping for a vehicle for 2 months, no one is usually a fan of car shopping! I had a bad experience at another dealer so I had my sheild up walking in to Lester Glenn but I got the best service, usually a fan of car shopping! I had a bad experience at another dealer so I had my sheild up walking in to Lester Glenn but I got the best service, best price and best experience shopping this time around! Thank you! I absolutely recommend anyone to purchasing a car with them! I had worked with Lester Glenn Hyundai on a used vehicle (Jeep), I ended up purchasing it at Lester Glenn Buick Pontiac GMC however, because it was on their lot! :) More

I walked into this dealership after having a very bad experience at Freehold Hyundai. I wasn't expecting to purchase a vehicle. After working with Heather, who was very knowledgeable about these vehicles experience at Freehold Hyundai. I wasn't expecting to purchase a vehicle. After working with Heather, who was very knowledgeable about these vehicles, I walked out with a 2011 Accent. This was a no pressure sale. We sat and discussed leftovers and brand new and she got me a better deal on a 2011 then a leftover. I will be recommending this dealer to friends, family and co-workers. I will specifically have them request Heather. Thank you Lester Glenn and Heather for giving me a positive outlook on your vehicles and dealership. More

My first contact with theis dealership was to have a new key fob programmed and two keys cut. I supplied the fob and key blanks. I feel they were way over priced, beyong the call and duty of even a dealer key fob programmed and two keys cut. I supplied the fob and key blanks. I feel they were way over priced, beyong the call and duty of even a dealership. But they had me over the barrel with the programming. I was set up for a recall on my sub-frame for two months down the road and when I called, I was told I was not entitled to a courtesy car even though they were going to keep my car for 3 days! I am NOT going to pay for a rental car for Hyundai's engineering. Don't get me wrong, I love my '04 Sonata GSL, I bought it new and do not intend to sell it, I am going to drive it for as long as I can. The main complaint is that when you call their posted service number, you have to go through a series of prompts for the type car (multiple line dealer) then the location and then the department. Every time I have called (even for the fob issue) I went to Judith's voicemail. She never once actually returned my calls and I had to try until I finally got through to her, not her voicemail. They really pushed for a perfect score when Hyundai called about my "service experience" and since I had a recall issue in a couple months, I gave them all the high scores as they requested even though I did not think they deserved top scores. Once I get this recall done, you can bet they are going to get the LOWEST ratings as they deserve. More

Purchased a extended maintenance contract on two of my cars purchased in 2006. I was told that it covered everything until the major maintenance cycles and then I would need to pay for things like spark p cars purchased in 2006. I was told that it covered everything until the major maintenance cycles and then I would need to pay for things like spark plugs, air filter, etc. Labor would be reduced. I came into the service department for a oil change and tire rotation and safety insoection. When speaking to Bob Leone he recommended the 30,000 mile service which was about $439.oo. I said to him that I have the extended maintenance contract and he said that only intitles me to tire rotations. I then looked at the work to be done and it said spark plugs repplacement (not platium). I asked what would be the price less the spark plugs and I was told the same $439.00. If I were to have the platium plugs changed in would be over $700.00. When I asked about what had happen to reduced labor rates and parts to be coverd he said to me That was back in 2006 this is 2009" So beware when dealing with this company. Oh one complaint I had was that the check engine light was coming on and they said the problem was the gas cap and replaced it. One week later the chech engine light was back on and I crefully made sure the gas cap was replaced correctly after filling up. More

My home is 60 miles far from this dealer, so I call them before I go there. I asked if they could beat the Out of Door price that other dealers gave me, I described what kind of model I want, which rebates before I go there. I asked if they could beat the Out of Door price that other dealers gave me, I described what kind of model I want, which rebates I was qualified, and the internet sales manager told me they could beat that price if I went there. And after I drove 1.5 hours to there, guess what, they gave me the OTD price $2000 more than my lowest price quote, and $1000-$1500 more than other quotes. If them cannot beat other quotes, that's fine, but they should not cheat me and waste my time!!!They are nothing but liars! Run away from them!!!! More