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12 Reviews of Lester Glenn Ford - Service Center
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May 11, 2014
Happy Ending I was very leery and confused when I decided to buy out my lease when it ended, and purchased the car I've been driving for the last two years. both I was very leery and confused when I decided to buy out my lease when it ended, and purchased the car I've been driving for the last two years. both Eric Leshin and John Brogden worked together to make this experience a " Happy Ending", instead of a nightmare. And instead of walking out , ready to try another Dealer, I was surprisingly happy , and had a smile on my face, instead of high blood pressure from the stress I've previously been robbed of in the past. I will recommend any friends or family who are looking for a car to purchase! More
by allyj92462
Employees Worked With
Eric Leshin
March 03, 2014
Second chance for Lester Glenn ford was a fail. First service done by them the tech never tightened the lug nuts on one of my tires. Mistakes happen so I scheduled a second service with them for a Monday service done by them the tech never tightened the lug nuts on one of my tires. Mistakes happen so I scheduled a second service with them for a Monday morning at 730am. Saturday I spoke with service because there was a forecast of snow. She assured me they will be open. Monday morning I was there at 730am and was advised by the service writer that they are closed until 1030am due to the snow. He told me to wait I the waiting room and that he was going to find out what was going on in the service department. After 45 minutes of waiting. I walked back into the service department to find several service technicians sitting at the service writers desk drinking coffee. A sencond service writer told me that they have to move cars out the garage and if I had things to do to come back later. So much for my 730 appt. I never had a issue with Larsion Ford. I guess I'll drive there which is less convient but at least my truck will get serviced. More
by Lynch5315
Employees Worked With
Unknown
