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Lester Glenn Ford

Ocean, NJ

4.7
287 Reviews
Lester Glenn Ford is a new Ford dealership located in Ocean Township, NJ. Lester Glenn Ford also offers used cars and certified pre-owned Ford vehicles. The Lester Glenn Ford Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Ford vehicle. From oil changes, to tire rotations, keep your Ford road-ready with the Lester Glenn Ford team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Ford in Toms River, NJ!
Contact Dealership

900 Route 35

Ocean, NJ

07712

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Showing 287 reviews

May 22, 2023

We paid $165 for Multi Point inspection Feb 15. In May we had to replace the turbo. This is caused by a dirty air filter that was "inspected" ... Almost $3000 for a repair that should have been pre More

by salth2ofisherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theresa, Bert, Jordan
May 25, 2023 -

Lester Glenn Ford responded

Salth2ofisherman, thank you for taking the time to leave feedback regarding your recent experience with our service team. We take customer feedback very seriously and have shared your feedback with our management team. We understand your frustration and apologize for the level of service you experienced during your visit with us. We always strive for perfection, but certainly fell short here and sincerely apologize for that. The items you mentioned in your feedback have been and will continue to be addressed with all members of our team internally to ensure these matters do not happen again. We are constantly looking for ways to improve our processes and your feedback is integral to us doing so. We appreciate your patience and hope that we are afforded the opportunity at some point down the road to show you the true Lester Glenn Experience and prove to you that this most recent experience was unfortunately far from the typical experience we pride ourselves on providing. Thank you

April 10, 2023

First I have to apologize to Marc and the Lester Glenn Team for taking so long to give a review, but better late than never, So early March I went to Lester Glenn after going to a different dealership, Bi More

by Vcruz4106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Brudner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Gomez, Melissa Procopio
March 18, 2023

The whole car buying experience was smooth. Would highly recommend! Joe and Moe were great! More

by pwhite326
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Mowafy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Novack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Gomez
March 18, 2023

I purchased a new 2022 Mustang GT today form Lester Glenn in Ocean, NJ. I inquired online on Friday and Cara Dovenero got back to me quickly. Mitch Bass the GM gave me the right deal and I stopped by today More

by Bigred33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Mowafy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Fox
March 14, 2023

Great service and staff! I appreciate that they worked with me to ensure I was satisfied with my new car. More

by Johngoggin27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Brudner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jefferson Nurse, Dan Bisogni
February 11, 2023

Purchased a Ford Bronco. Fast courteous service. Knowledgeable and honest sales people. Great deals! I recommend them to all my family and friends! More

by lesnov29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Brudner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Fox
February 07, 2023

Everyone we spoke with was extremely pleasant, and helpful! Very clean and organized from a customers point of view as well!!! More

by RCaldes412
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Brudner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Fox
January 31, 2023

I was searching for a CPO Edge and found one I liked at LG. I got connected with Marc Brudner and everything went seamless from there. Since I reside 2 hours from their dealership, I was just relying on th More

by Dan K
Recommend Dealer
Yes
Employees Worked With
Marc Brudner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

My experience at Lester Glenn Ford was excellent. Brian greeted us at the door and treated us with respect and professionalism. Brian spoke to us like a person and not a typical car salesman. Not onl More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cara Dovenero
Jan 22, 2023 -

Lester Glenn Ford responded

Matt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lester Glenn Ford with Brian, Mitch and Dino! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 16, 2023

Just retained my Escape which I originally leased here. This was my first car. Mitch and Bobby make financing/leasing very simple. They took the time to explain any question I had. More

by cmnt216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Fox
Jan 22, 2023 -

Lester Glenn Ford responded

Cmnt216, we appreciate your recommendation of our dealership! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

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