Lester Glenn Ford
Ocean, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Pain-Free lease experience! I was so comfortable with my time spent at Lester Glenn Ford and the way Eric Leshin my salesperson understood my needs and did his best to accommodat I was so comfortable with my time spent at Lester Glenn Ford and the way Eric Leshin my salesperson understood my needs and did his best to accommodate me. I test-drove the Edge and the Explorer and decided the Edge was more in line with what I wanted in a vehicle. I met with Chris (the financial manager) who informed me of various options that were available. The dealership took care of my return lease (which was from a different dealer/manufacturer ) and this made things even smoother. I picked up my new car a couple of days later, at my convenience, and again experienced no hassle and a smooth transition. I will be leasing from Lester Glenn going forward! More
Leased New 2017 Ford Escape SE Upon arrival, we were greeted by Eric and he did not hound us but rather made my wife and I feel comfortable with working with him throughout the sale Upon arrival, we were greeted by Eric and he did not hound us but rather made my wife and I feel comfortable with working with him throughout the sales process. More
Service Department...THANK YOU!!!!! Throughout my years of car ownership, I have never been compelled to write a review about any service department until now. My car was in for a non-wa Throughout my years of car ownership, I have never been compelled to write a review about any service department until now. My car was in for a non-warranty related issue. The service department offered guidance, saved me money, had my vehicle fixed in a timely manner, were incredibly professional and friendly, kept me up to date on my vehicles progress and returned it to me in BEAUTIFUL condition. Over and above! I am incredibly grateful! Thank you, thank you! More
Easy to work with I purchased a new Ford Escape for my wife. Did some research and decided on the Escape. Salesman Ashur Hayes was very helpful.Told him what my wife li I purchased a new Ford Escape for my wife. Did some research and decided on the Escape. Salesman Ashur Hayes was very helpful.Told him what my wife liked in a car and found something on the lot that fit my price and needs. Brought my wife in to test drive the Escape. Two hours later we drove in home. More
Leased a lemon! I leased a new 2015 Ford Edge from Lester Glenn in October, The buying experience was very positive; however the vehicle that was sold to me was a le I leased a new 2015 Ford Edge from Lester Glenn in October, The buying experience was very positive; however the vehicle that was sold to me was a lemon. In six months I had to bring the car in for no heat, faulty computer chips that left me stranded twice, and most recently my panoramic sunroof motor burned out and does not close. Now, this is all under warranty and will be covered but is ver inconvenient. Lester Glenn has a POOR vehicle loan policy and claims that they only have a few vehicles (as in 2 or3 ) to loan customers. In addition, they keep telling me, "there is really nothing we can do". How about giving me a new vehicle and circulating this lemon to be one of your other services vehicles. This experience has left such a bad taste in my mouth. I cannot wait until this lease is up and I will never do business with Lester Glenn again, nor Ford for that matter. More
Feeling confident and fortunate. Six years ago we took a shot at this Ford dealership because it was very close to our home. We needed to lease a vehicle and were fortunate enough to Six years ago we took a shot at this Ford dealership because it was very close to our home. We needed to lease a vehicle and were fortunate enough to meet with Brian Taylor in the showroom. He walked us through the experience with expertise and professionalism. Gave us a feeling of confidence. That is why we requested his service for our second lease. Another good experience. Thanks Brian. The same goes for the service department. Always come away satisfied. More
Excellent Customer Service! Best Car Dealer experience!!! Friendly from the minute we pulled into the parking lot. Never felt pressured or pushed into anything, I would recommen Best Car Dealer experience!!! Friendly from the minute we pulled into the parking lot. Never felt pressured or pushed into anything, I would recommend this dealership to anyone and everyone I know!!!! More
Helpful, knowledgable and relaxed My wife and I did a ton of research and went to at least 10 different dealerships before talking to Brian Taylor at Lester Glenn Ford. Our experience My wife and I did a ton of research and went to at least 10 different dealerships before talking to Brian Taylor at Lester Glenn Ford. Our experience at Lester Glenn was great. No pressure, relaxed staff and Brian went above and beyond to find the right vehicle at the right price. Everyone we worked with was focused on delivering excellent customer service and meeting our needs as a customer. The buying process was fast and efficient, all of my questions were answered and the result was a great new car from a fantastic dealership. I highly recommend you give them a try. More
Relaxing, no pressure experience at this Ford Dealership. We were looking for a new car for our son and we stopped at this dealership, since it was local to us. We inquired about the lease specials we saw in We were looking for a new car for our son and we stopped at this dealership, since it was local to us. We inquired about the lease specials we saw in the Asbury park Press. Normally you would not find those deals once you get to the dealership. But not here. they took the time to show us different model cars Brian was a pleasure to work with and extremely helpful. We decided on a car, but not the color, we want our son to pick that out. We contacted Brian via email and told him what we have decided and he had all the paper work ready for us to sign, so we didn't have to be there for hours. I honestly have to say we were in the dealership less than an hour and we were off with our band new 2016 Ford Fusion S. I wanted to get the weather tech mats for the car and Brian took me to the Service dept which the young lady was extremely helpful and made the calls to to the parts dept. Since I got the car at that dealership I was automatically given a 10% discount, how great is that. I highly recommend this dealership for you next car purchase. More
Amazing Customer Service I went to another Ford dealer closer to my house, I was strung along for 2 1/2 days and told "we are still working on it." At the end of day 2 I was I went to another Ford dealer closer to my house, I was strung along for 2 1/2 days and told "we are still working on it." At the end of day 2 I was told 'No" sorry we did everything we could but we just couldn't help you. I was defeated, tired and now drained. The very next day I was introduced to Joe Frank and from the moment I spoke with him I felt at ease, that everything was going to be ok and that he was the one who was going to make this happen. With in 2 hours (all over the phone) I was approved, in the Escape that I wanted AND a fair deal was made for my trade in and I walked away with a check. This dealership is about 35 miles from house however I would drive 100 miles to know that no matter what I am being treated like a human being, and that this Ford Team is here to make it happen for you. While I am very dissappointed in the way I was treated at another Ford dealer I am at home with Lester Glenn and Joe Frank. I will reccomend this dealership to anyone. Keep up the great work!!! Extremely Happy Kim R More