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Lester Glenn Ford

Ocean, NJ

4.7
302 Reviews
Lester Glenn Ford is a new Ford dealership located in Ocean Township, NJ. Lester Glenn Ford also offers used cars and certified pre-owned Ford vehicles. The Lester Glenn Ford Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Ford vehicle. From oil changes, to tire rotations, keep your Ford road-ready with the Lester Glenn Ford team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Ford in Toms River, NJ!
Contact Dealership

900 Route 35

Ocean, NJ

07712

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Showing 302 reviews

October 30, 2016

Awesome! This is the first dealership that me and my wife had been to where we were able to finalize a great deal in less than two hours. When our son is read More

by Marvin L Townsend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Reid, Emily Pickens
Oct 31, 2016 -

Lester Glenn Ford responded

Thanks a lot for this wonderful review!It's wonderful to hear about your experience with Dustin and our whole team and that everybody was so helpful and accommodating with everything. It's awesome that it all went quickly and smoothly and that you were able to get the car you wanted. We look forward to seeing you back with your son! Thanks so much again and enjoy!

October 14, 2016

excellent experience The is the first car purchased LG Ford, but my 4th car from the Lester Glenn dealerships. LG Ford was professional, courtious, and pressure. Excelle More

by bengalsrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2016 -

Lester Glenn Ford responded

Thank you so much for this great review! We're very happy to hear about your experience with our dealership and that everybody was so helpful. We truly appreciate your loyalty to Lester Glenn as well - it's the best compliment we could ask for. Thanks so much again for the great feedback and we look forward to seeing you back in the future!

September 12, 2016

feeling great driving my new ford escape! i leased a beautiful ford escape with a sport package. it has cd player, heated seats, auto windows, keyless entry. its has tricked out rims and i o More

by christine dalessandro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Leshin
Sep 19, 2016 -

Lester Glenn Ford responded

Hi Christine, thank you so much for this great review! It's so great to hear that you had such a positive experience at our dealership and that our Ford team went the extra mile to get you everything you wanted in your new car. It's wonderful to know that you felt so comfortable with everything and that you left feeling so confident about your purchase. That's what the Lester Glenn Experience is all about! We truly appreciate your feedback and your recommendation and we hope to see you back again in the future! Thanks again and enjoy!

September 01, 2016

Poor Customer Service I am incredibly unsatisfied with the level of customer service I am receiving from this dealer. My family has leased and purchased several vehicles fr More

by Michael Molica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mitch Bass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Frank
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Leszczak
Sep 02, 2016 -

Lester Glenn Ford responded

Hi Michael, thank you for your review. We are very sorry to hear about your experience and that there has been such a lack of communication. We have forwarded your review to our management team at Ford and our General Manager, Mitch Bass, has advised us that he has reached out to you this morning to further discuss this situation with you. We are sorry that it took as long as it did but we hope we can resolve your concerns going forward. Please let us know if we can help you with anything else. Thank you.

August 31, 2016

Very accommodating to my needs and efficient Purchasing a Ford Fusion was not my initial choice. However, Brian Taylor, who was pleasant, professional and not at all pushy, but rather accommodati More

by Gilda Rogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

Lester Glenn Ford responded

Thank you so much for leaving us this great review! It's wonderful to hear about your experience with Brian and our Ford team and that everything went so smoothly while you were buying your new car. We are thrilled that you are so happy with your purchase and that you were able to get everything you wanted. Congratulations on your purchase and we look forward to seeing you again soon!

August 31, 2016

Excellent Service I've been shopping for cars for 35 years, in and out of all different dealerships, I honestly have to say this has been one of the best experiences wi More

by Perry Peggy V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DiMaggio, Scott Bannon, Justin Somers
Sep 07, 2016 -

Lester Glenn Ford responded

Thanks so much for taking the time to leave us this review! We are thrilled to hear about your experience with our sales and service departments and that our team was so helpful throughout the whole process. It's a wonderful compliment to know that we stood out in the way that we did - this is what the Lester Glenn Experience is all about! Thank you so much again and we hope to see you back soon! Enjoy!

August 27, 2016

Great Experience! I was interested in the Ford Explorer Sport for awhile now, but I wasn't sure if i was really going to get one soon or not. I wasn't looking forward t More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2016 -

Lester Glenn Ford responded

Hi Anthony, thanks so much for this great review! We are so happy to hear about your experience with our dealership and that everybody was so helpful while you were buying your new car. It's great to know that our team went the extra mile to make sure you were able to get such a great deal on the car you wanted. We truly appreciate your positive feedback and we look forward to seeing you again in the future. Thanks so much again and we look forward to seeing you again soon!

August 26, 2016

Awesome No hassleing , great price , took my trade in and no problem, special thanks to Brian and Mitch, very professional guys. Definitely recommend this de More

by Michael Lukosius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Somers
Sep 07, 2016 -

Lester Glenn Ford responded

Thank you so much for taking the time to leave us this review! It's wonderful to hear that you had such a positive experience with our dealership and that our team worked so hard to get you into the car you wanted. We wish you lots of luck with your new vehicle and we hope to see you again soon!

June 28, 2016

Lester Glenn Ford is the only way to go! I have dreaded the car buying experience for as long as I can remember. I normally set aside an entire day If I am going to buy a car. It has always b More

by Griselle Manteira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashur Hayes, Chris Reid
Jul 05, 2016 -

Lester Glenn Ford responded

Hi Griselle, thanks so much for this awesome review. We are so happy to hear that you had such a wonderful experience with our dealership and that everyone was so helpful and accommodating while you were buying your new car. It truly sounds like our team went the extra mile to make sure everything went as smoothly as possible and that you were able to get such a great deal. We very much appreciate all of your kind feedback and we look forward to seeing you again in the future! Congratulations and enjoy :)

May 16, 2016

They're all about you! I was interested in a used jeep in mint condition they had on their lot, the night I went in to see it I was offered an amazing deal. It was a "tonigh More

by Melisa Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashur Hayes
Jun 14, 2016 -

Lester Glenn Ford responded

Thank you so much for this great review! We're so happy to hear about your experience with Joe and that everyone went the extra mile to make sure you were able to get the car you wanted at a great price. It's awesome that everyone was able to make you feel so comfortable and answer all of your questions. If you ever have any questions or concerns going forward, please don't hesitate to reach out. Thanks so much again and enjoy!

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