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Lester Glenn Ford

Ocean, NJ

4.7
302 Reviews
Lester Glenn Ford is a new Ford dealership located in Ocean Township, NJ. Lester Glenn Ford also offers used cars and certified pre-owned Ford vehicles. The Lester Glenn Ford Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Ford vehicle. From oil changes, to tire rotations, keep your Ford road-ready with the Lester Glenn Ford team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Ford in Toms River, NJ!
Contact Dealership

900 Route 35

Ocean, NJ

07712

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Showing 302 reviews

March 07, 2020

We were in and out within 2 hours. The whole process was great. Marc Brudner was up front and straight forward. Couldnt ask for a better experience. More

by meiscua
Recommend Dealer
Yes
Employees Worked With
Mitch Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Brudner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Brokman
December 18, 2019

outstanding service My wife and I have been leasing vehicles from this dealership since 2013. Brian Taylor has always been an excellent salesman. Always friendly and maki More

by ronaldharvey817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2019

My dying experience with my sales rep Brian who made it very calm and easy he understood what we needed and where we were going.He understood where we were moneywise and he hooked us up with a couple cars More

by MikeB
Recommend Dealer
Yes
Employees Worked With
Brian Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Used car sales manager I think Joe may be, Andrew Thomlinson
October 24, 2019

New car I just bought a Ford Escape from Marc Brudner. He made me feel at ease and never pressured me. I bought an Escape from him and love the car. Everyone More

by Hillary213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Brudner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2019

Service Marc Brudner assisted in helping me get my car that was in for a recall moved into the shop quicker since the dealership was unable to provide me a lo More

by Kappy1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Brudner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Lester Glenn Ford responded

Thank you for taking the time to leave us this great review! We're so thrilled to hear about your experience with our dealership and that Marc was so helpful and informative while you were here. It's wonderful that you were able to get what you wanted and that you felt so comfortable the whole time. We very much appreciate your positive feedback and we look forward to seeing you again soon! Thank you again and enjoy!

June 21, 2019

Sold me a car with a broken radio Just recently bought a Durango from the dealership and not even 2 days after driving it the radio in the car broke. I called them every day for a week More

by Joepetruska732
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mitch Bass
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Jun 26, 2019 -

Lester Glenn Ford responded

Hi Joe, we are very sorry to hear about the issues you had with your radio. The difference in cost between $750 and $500 was unexpected and not what we were told originally either, unfortunately. We would never knowingly mislead a customer with an incorrect price as that is now how we conduct business. We covered the difference between what we originally quoted you and what the final price was as we understand that neither you or our organization had any control over that pricing change. We apologize for any miscommunication or lack of communication while your vehicle was in for service and appreciate your feedback. We are working to improve our communication processes so our customers are made aware of any updates on their vehicles with more frequency. We apologize again for your experience. If there's anything we can do to assist you please reach out to us.

May 27, 2019

Outstanding Service on my 2010 Ford Edge Lester Glenn Ford services my 2010 Ford Edge the last 5 yrs with expert service and exceptional people Service Manager is outstanding in solving prob More

by peanutbutter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert, Asia, Niley, Mike, Luke,
May 23, 2019

Excellent customer service Dustin is professional, HONEST and friendly. He made our experience hassle free and truly cared about what was best for our situation, not making a sa More

by CG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2019

Amazing Experience I had such a fast and amazing experience over at Lester Glenn Ford. Brian and the staff over at the dealership were very professional and personable t More

by Nlattanzio123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Thomlinson
Apr 29, 2019 -

Lester Glenn Ford responded

We're very happy to hear about your experience with our dealership and that Brian and our team were so helpful and accommodating while you were here. It's great that you were able to get what you wanted and that you felt so comfortable throughout the whole process. It's great that Brian got you such a great deal and that everything went so smoothly. We appreciate your feedback and your recommendation and we look forward to seeing you again soon! Thanks again!

January 22, 2019

Personable! Brian was so helpful through my car buying process. He accommodated to every and any need I had. Not only was he knowledgeable and professional , he w More

by NicoleB926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2019 -

Lester Glenn Ford responded

Thank you for taking the time to leave us this great review! We're very happy to hear that you had a positive experience with our dealership and that Brian was so helpful while you were here. It's great that you were able to get what you wanted and that our team was so helpful and accommodating throughout the whole process. We truly appreciate your feedback and your recommendation and we hope to see you again soon!

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