Lester Glenn Ford
Ocean, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 287 reviews
Sold me a car with a broken radio Just recently bought a Durango from the dealership and not even 2 days after driving it the radio in the car broke. I called them every day for a week Just recently bought a Durango from the dealership and not even 2 days after driving it the radio in the car broke. I called them every day for a week and never herd back from anyone. Then I contacted my sales person Eric who was great and actually ended up leaving Lester gleen to work for another dealership. He helped me get in contact with the service manager since he felt the need not to return my calls. Scheduled an appointment for my car to get dropped off and be fixed. They quoted me $500 for them to ship out the radio and fix it and told me it would be ready in a few days. I then tried to contact the gm to see if there was any way for him to help me out since he sold me a car with a broken radio and then he pretty much told me to eat it. Told me it was my fault that I didn't purchase the extended warranty. Then nearly 2 weeks after I dropped my car off he finally calls me back saying that it needed a new radio and that they put it in for me and my car was done. Told me the new radio actually cost $750 I believe and then said he would pay the $250 difference since they told me it would be $500. I wouldn't have paid the $750 anyway since no one asked me or even gave me any updates on my car while it was being fixed anyway. Stay away from this dealership. Ive seen similar reviews from this same dealership as well. More
Outstanding Service on my 2010 Ford Edge Lester Glenn Ford services my 2010 Ford Edge the last 5 yrs with expert service and exceptional people Service Manager is outstanding in solving prob Lester Glenn Ford services my 2010 Ford Edge the last 5 yrs with expert service and exceptional people Service Manager is outstanding in solving problems. More
Excellent customer service Dustin is professional, HONEST and friendly. He made our experience hassle free and truly cared about what was best for our situation, not making a sa Dustin is professional, HONEST and friendly. He made our experience hassle free and truly cared about what was best for our situation, not making a sale. More
Amazing Experience I had such a fast and amazing experience over at Lester Glenn Ford. Brian and the staff over at the dealership were very professional and personable t I had such a fast and amazing experience over at Lester Glenn Ford. Brian and the staff over at the dealership were very professional and personable throughout the whole entire process. I received an amazing deal on the vehicle I purchased and would recommend ANYONE to go there if they want to purchase a Ford! Thank You! More
Personable! Brian was so helpful through my car buying process. He accommodated to every and any need I had. Not only was he knowledgeable and professional , he w Brian was so helpful through my car buying process. He accommodated to every and any need I had. Not only was he knowledgeable and professional , he was personable. You could tell he wasn't just trying to get a sale. He genuinely wanted to help and get the best deal we could . I would definitely recommend Brian to help with the car buying process. More
Best dealership ever! This is the third time I have leased a car from this dealership. Everyone is so cheerful and friendly. Brian goes out of his way to make sure you are This is the third time I have leased a car from this dealership. Everyone is so cheerful and friendly. Brian goes out of his way to make sure you are able to get the car you want at a price you can afford. More
Great Service! Asher and Joe were great in helping me upgrade my car to a new Escape!! They were patient in answering all my questions and helped me move my car seat Asher and Joe were great in helping me upgrade my car to a new Escape!! They were patient in answering all my questions and helped me move my car seats from my old to new car. They made the car buying experience easy and enjoyable! Would recommend and will definitely be back! More
Great Experience! Brian was a pleasure to work with. He was knowledgeable and clear with what we were getting especially through the pricing process. He and his manager Brian was a pleasure to work with. He was knowledgeable and clear with what we were getting especially through the pricing process. He and his manager did everything to help us get to a payment we were comfortable with. I would highly recommend them. More
Outstanding and comforting Brian Taylor has sold us our third Ford car and we could not ask for a better sales rep. He is extremely knowledable, willing to help, has exceptional Brian Taylor has sold us our third Ford car and we could not ask for a better sales rep. He is extremely knowledable, willing to help, has exceptional communication, and makes you feel so comfortable as a buyer. He takes the time to know you on a personal level and having that trust goes a long way. Amazing experience every time. More
Awesome!!! I told Brian Taylor what I wanted and he delivered. The experience was smooth and painless. I will come back for my next car. I definitely recommend t I told Brian Taylor what I wanted and he delivered. The experience was smooth and painless. I will come back for my next car. I definitely recommend this dealership!!! More