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Lester Glenn Ford

Ocean, NJ

4.7
287 Reviews
Lester Glenn Ford is a new Ford dealership located in Ocean Township, NJ. Lester Glenn Ford also offers used cars and certified pre-owned Ford vehicles. The Lester Glenn Ford Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Ford vehicle. From oil changes, to tire rotations, keep your Ford road-ready with the Lester Glenn Ford team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Ford in Toms River, NJ!
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900 Route 35

Ocean, NJ

07712

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Showing 287 reviews

June 21, 2019

Sold me a car with a broken radio Just recently bought a Durango from the dealership and not even 2 days after driving it the radio in the car broke. I called them every day for a week More

by Joepetruska732
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mitch Bass
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Jun 26, 2019 -

Lester Glenn Ford responded

Hi Joe, we are very sorry to hear about the issues you had with your radio. The difference in cost between $750 and $500 was unexpected and not what we were told originally either, unfortunately. We would never knowingly mislead a customer with an incorrect price as that is now how we conduct business. We covered the difference between what we originally quoted you and what the final price was as we understand that neither you or our organization had any control over that pricing change. We apologize for any miscommunication or lack of communication while your vehicle was in for service and appreciate your feedback. We are working to improve our communication processes so our customers are made aware of any updates on their vehicles with more frequency. We apologize again for your experience. If there's anything we can do to assist you please reach out to us.

May 27, 2019

Outstanding Service on my 2010 Ford Edge Lester Glenn Ford services my 2010 Ford Edge the last 5 yrs with expert service and exceptional people Service Manager is outstanding in solving prob More

by peanutbutter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert, Asia, Niley, Mike, Luke,
May 23, 2019

Excellent customer service Dustin is professional, HONEST and friendly. He made our experience hassle free and truly cared about what was best for our situation, not making a sa More

by CG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2019

Amazing Experience I had such a fast and amazing experience over at Lester Glenn Ford. Brian and the staff over at the dealership were very professional and personable t More

by Nlattanzio123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Thomlinson
Apr 29, 2019 -

Lester Glenn Ford responded

We're very happy to hear about your experience with our dealership and that Brian and our team were so helpful and accommodating while you were here. It's great that you were able to get what you wanted and that you felt so comfortable throughout the whole process. It's great that Brian got you such a great deal and that everything went so smoothly. We appreciate your feedback and your recommendation and we look forward to seeing you again soon! Thanks again!

January 22, 2019

Personable! Brian was so helpful through my car buying process. He accommodated to every and any need I had. Not only was he knowledgeable and professional , he w More

by NicoleB926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2019 -

Lester Glenn Ford responded

Thank you for taking the time to leave us this great review! We're very happy to hear that you had a positive experience with our dealership and that Brian was so helpful while you were here. It's great that you were able to get what you wanted and that our team was so helpful and accommodating throughout the whole process. We truly appreciate your feedback and your recommendation and we hope to see you again soon!

November 16, 2018

Best dealership ever! This is the third time I have leased a car from this dealership. Everyone is so cheerful and friendly. Brian goes out of his way to make sure you are More

by LisaG123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Lester Glenn Ford responded

Thank you for taking the time to leave us this great review and especially for your loyalty to Lester Glenn! It's great to hear that Brian is always so helpful and informative and that you were able to get what you wanted! That's what the Lester Glenn Experience is all about! We appreciate your positive feedback and we hope to see you again soon!

November 06, 2018

Great Service! Asher and Joe were great in helping me upgrade my car to a new Escape!! They were patient in answering all my questions and helped me move my car seat More

by Egidio4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashur Hayes
Nov 09, 2018 -

Lester Glenn Ford responded

Thank you for taking the time to leave us this great review! We're very happy to hear about your experience with our dealership and that our team was so helpful while you were buying your new Escape. It's great that you were able to get what you wanted and that it all went so smoothly. We very much appreciate your positive feedback and we look forward to seeing you again soon!

November 03, 2018

Great Experience! Brian was a pleasure to work with. He was knowledgeable and clear with what we were getting especially through the pricing process. He and his manager More

by Ncarroll84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Lester Glenn Ford responded

Thank you for taking the time to leave us this great review! We're very happy to hear about your experience with Brian and our team and that everything went so smoothly while you were here. It's great that you were able to get the vehicle you wanted for a great deal and that you felt so comfortable the whole time. We appreciate your recommendation and we look forward to seeing you again soon!

October 29, 2018

Outstanding and comforting Brian Taylor has sold us our third Ford car and we could not ask for a better sales rep. He is extremely knowledable, willing to help, has exceptional More

by Ford Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Lester Glenn Ford responded

Thank you for taking the time to leave us your review! We're very happy to hear about your experience with our dealership and that everything went so smoothly while you were here. It's great that you were able to get what you wanted and that you felt so comfortable while you were here. It always helps to feel so at ease with your Sales Rep and we're thrilled that Brian achieved that for you. We appreciate your positive feedback and we wish you the best of luck in your new vehicle! Thank you again and enjoy!

October 17, 2018

Awesome!!! I told Brian Taylor what I wanted and he delivered. The experience was smooth and painless. I will come back for my next car. I definitely recommend t More

by Pete0581
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Lester Glenn Ford responded

Thank you for taking the time to leave us this great review! We're very happy to hear about your experience with our dealership and that everything went so smoothly while you were here! It's great that Brian was so helpful and informative and able to get you into your new car! We truly appreciate your positive feedback and we hope to see you again soon!

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