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Lester Glenn Chrysler Dodge Jeep RAM FIAT
Toms River, NJ
1,713 Reviews
Lester Glenn Automotive Group acquired its Chrysler Dodge Jeep RAM showroom and service center in 2010. In 2016, we added a new brand to our selection: FIAT.
We are proud to be a member of the Lester Glenn Family of Dealerships and serve the Toms River, NJ area with a comprehensive inventory of new Chrysler, Dodge, Jeep, RAM, and FIAT vehicles and a variety of certified pre-owned and use vehicles.
The team at Lester Glenn Chrysler Dodge Jeep RAM FIAT is dedicated to all of your automotive needs and to creating a stress-free shopping experience. That means helping you and your family find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Chrysler, Dodge, Jeep, RAM, and FIAT financing specialists.
We truly want to thank our shoppers for allowing us the opportunity to earn their business.
Our Service team is dedicated to providing an unprecedented level of customer service during your next routine maintenance or vehicle repair visit.
With competitive and transparent pricing and a company-wide philosophy of getting your vehicle back on the road as quickly as possible and fixed correctly the first time, we invite you to visit our Lester Glenn Chrysler Dodge Jeep RAM FIAT service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 3:30 PM
Tuesday 7:00 AM - 3:30 PM
Wednesday 7:00 AM - 3:30 PM
Thursday 7:00 AM - 3:30 PM
Friday 7:00 AM - 3:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 1,713 reviews
October 11, 2019
Unethical sales and lending practices My brother recently fell prey to these practices. He was qualified for a loan because of inaccurate information on the loan application to purchase My brother recently fell prey to these practices. He was qualified for a loan because of inaccurate information on the loan application to purchase a car he really can’t afford. There was misinformation about his income, rent and home ownership. My brother is elderly, disabled and lives in an assisted living facility. The monthly payment is much more than he can afford. To add insult to injury, shortly after purchasing the car, there was a major malfunction which the dealership claimed was not cover under the extended warranty which he was encouraged to also purchase. He has returned to the dealership several times to try to work out with them an equitable solution to his dilemma. I accompanied him today. We were given a complete run around from salesman, to one manager and then another. My brother has been an honest hardworking man for his entire life. After retiring he became ill and has been hospitalized several times, and is still paying off medical bills as a result. Thankfully he is finally receiving needed medical care through the VA. How sad that such a large and successful dealership like Lester Glenn could not make some equitable accomadation for my brother to avoid his having to surrender the vehicle and pay additional penalties. My advise to anyone looking to purchase a vehicle in the Toms River area avoid dealing with Lester Glenn. More
by Norma J
September 09, 2019
Highly recommend Lester Glenn Had the best experience leasing my Grand Cherokee at Lester Glenn. I shopped around and they gave me the best deal. My sales consultant Chris Condello Had the best experience leasing my Grand Cherokee at Lester Glenn. I shopped around and they gave me the best deal. My sales consultant Chris Condello was friendly and very knowledgeable. Thanks to Ed and Jerry for getting the deal done! More
by Susan
July 26, 2019
Update to July 09, 2019 review Well you can read my review from the date mentioned in title about Lester Glenn on rte 37 Toms River NJ . This is the update I mentioned about seeing Well you can read my review from the date mentioned in title about Lester Glenn on rte 37 Toms River NJ . This is the update I mentioned about seeing if they actually did the right thing after buying a new Fiat 124 Spider. The answer is NO they did not do right by me and in fact after all is said and done they actually robbed me for half of the gap payment and only refunded me half of my payment of GAP. I guess they needed to keep $500 of my payment rather than giving me a full refund after lying to me about the cost of GAP. Looks to me after you buy a car from this dealership and they get your money, they then don't give a dam about doing the right thing by the customer. READ WHAT THEY WRITE UP AS OPPOSED TO WHAT THEY DO FOR YOU. They will tell you one thing and do another. I personally would never buy from this dealer again and I would not recommend them to my worst enemy! Bunch of lying thieves. They are a take your money and run dealership. So salesman was Great ! WoW Sales manager lies Finance manager lies even more General sales manager just goes along with the lies his team tells you. Horrible Dealer YOU HAVE BEEN WARNED ! More
by Paulie
July 01, 2019
Broken commitments made at sales time. I purchased my Jeep Compass on 9/15/18 and the sales visit was fine and after that it was all down hill. A commitment was made at purchase to supply m I purchased my Jeep Compass on 9/15/18 and the sales visit was fine and after that it was all down hill. A commitment was made at purchase to supply me with a spare tire kit and jack and I am still waiting. I have communicated with Kerry Monica on at least 7 occasions and keep getting the excuse that Jeep is on back-order but I find that very hard to believe after 9 months. The last time I made contact with Kerry he transferred me to Adam the Sales Manager who was busy and he called me back and said he would call me back tomorrow with a solution possibly another spare supplier, it is now almost 12 days and no call back. Who do I need to speak to in the Lester Glen organization to feel like a valued customer because I don't feel appreciated so far. Respectfully, Lorenzo Figueroa More
by LorenzoF
Employees Worked With
Kerry Monica, Adam Sales Mgr.
June 21, 2019
Great Sales rep, poor financing dept. I purchased a new Fiat 124 spider, my sales rep. Justin was great, never pushy, he let me tell him what I wanted and he made it happen. The only downf I purchased a new Fiat 124 spider, my sales rep. Justin was great, never pushy, he let me tell him what I wanted and he made it happen. The only downfall was, I was not happy with the financing mgrs. and let me tell you why. I was purchasing with an 827 credit score and I don't know why but they were searching for the best rates because I got 5 inquiry alerts . After all was said and done they were giving me a 6.99% finance rate. and they told me gap insurance would be $13 a month for the 84 months, when in fact on sales bill the gap insurance, is on the receipt as $495.00 gap package so I guess they needed to make money off of my gap insurance and make 2% on my loan.( (I signed this because I was there for 5 hrs and just wanted to get out of there with a car as it was almost 9pm ) So only 1 day after I bought the car I called my bank and already am going through the headaches of refinancing the loan at below 5% for same 84 month term. The dealer should have just gave me the best rate they could get, not add 2% for the life of loan as more money for them . Refinancing before first payment is absolutely ridiculous, aggravating, and annoying but it will save me almost $4000.00 over the life of the 84 month loan. They should not try and make money off peoples financing. just not good business. More
by PJD
May 30, 2019
Jeep Service Kerry Monica Jr was my service writer and his communication and understanding of the repair were great and he came thru with the vehicle at the time p Kerry Monica Jr was my service writer and his communication and understanding of the repair were great and he came thru with the vehicle at the time promised it would be done. More
by Larryk43
Employees Worked With
Kerry Monica Jr
May 24, 2019
Recommended Larry was my sales agent, he was patient and helped us with everything we needed in a timely fashion. I recommended this place for cars. Larry was my sales agent, he was patient and helped us with everything we needed in a timely fashion. I recommended this place for cars. More
by Derrick2018
Employees Worked With
Larry Royce
May 03, 2019
Service Went in for service and John Piscatelli and Kyle Gibson were an amazing help and did a great job. Discussed everything with me and never led me in the Went in for service and John Piscatelli and Kyle Gibson were an amazing help and did a great job. Discussed everything with me and never led me in the wrong direction. Would 100% recommend them to anyone! More
by Jamierose94
Employees Worked With
John Piscatelli, Kyle Gibson
April 27, 2019
A great car buying experience! Joe Carroll makes car buying easy and enjoyable! He knows his stuff and doesn’t play games or pressure you in anyway. I can not recommend Joe and Lest Joe Carroll makes car buying easy and enjoyable! He knows his stuff and doesn’t play games or pressure you in anyway. I can not recommend Joe and Lester Glenn highly enough! Darren in Finance took the time to explain my options and made the paperwork a breeze! More
by CoachJB
Employees Worked With
Joe Carroll, Darren Applegate
April 17, 2019
A friendly, truthful,and easy to work with person. Anthony is a good person ,He assisted myself and my wife with our new vehicle purchase. We felt no pressure during the negotiations and we truly felt Anthony is a good person ,He assisted myself and my wife with our new vehicle purchase. We felt no pressure during the negotiations and we truly felt as if we were working with a family member.We are very happy with our Jeep Cherokee and the way the sale was finalized.We will return to Lester Glenn for our next Vehicle purchase. More
by Riki1948
