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Lester Glenn Chrysler Dodge Jeep RAM FIAT

Toms River, NJ

Overview
Employees
Reviews
Vehicles
4.8
1,728 Reviews
Lester Glenn Automotive Group acquired its Chrysler Dodge Jeep RAM showroom and service center in 2010. In 2016, we added a new brand to our selection: FIAT. We are proud to be a member of the Lester Glenn Family of Dealerships and serve the Toms River, NJ area with a comprehensive inventory of new Chrysler, Dodge, Jeep, RAM, and FIAT vehicles and a variety of certified pre-owned and use vehicles. The team at Lester Glenn Chrysler Dodge Jeep RAM FIAT is dedicated to all of your automotive needs and to creating a stress-free shopping experience. That means helping you and your family find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Chrysler, Dodge, Jeep, RAM, and FIAT financing specialists. We truly want to thank our shoppers for allowing us the opportunity to earn their business. Our Service team is dedicated to providing an unprecedented level of customer service during your next routine maintenance or vehicle repair visit. With competitive and transparent pricing and a company-wide philosophy of getting your vehicle back on the road as quickly as possible and fixed correctly the first time, we invite you to visit our Lester Glenn Chrysler Dodge Jeep RAM FIAT service center.
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1199 Route 37 W

Toms River, NJ

08755

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Showing 1,728 reviews

October 08, 2024

Great people to work with everything went fast and smooth best place I have worked with More

by spaceandtime345
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Ojeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Stab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure cashiers name but great
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October 06, 2024

Steve Regan Is the best and is very knowledgeable I’ve gotten two cars from him already More

by cydney.caldwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 04, 2024

Couldn’t have asked for an easier/smoother experience. Carrie was very informative & answered all my questions. More

by ATHENAZ4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Sciancalepore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ojeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Genthe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 04, 2024

We came in to the dealership 45 minutes before closing and everyone made us feel welcomed! We ended up buying two cars and left around 10 it was a very smooth transaction More

by KATEHULME
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Datello
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October 04, 2024

Very good experience. Impressive show room. Nick was great in explaining everything about the process More

by dcr08724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Stab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ondeyka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelin Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 01, 2024

Tried to make an appointment for a test drive and Justin told me he wasn’t available till Friday at 11:30. I got a text from him on Friday morning telling me that that the car I wanted to test drive was so More

by ktdid51
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ed Fiorvante
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Friedland
2.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Macagnone
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi ktdid51, Thank you for your feedback regarding your experience with our sales team. We sincerely apologize for any confusion surrounding your sales visit. Our goal always is for our sales visits to go as smoothly and quickly as possible, and we apologize that we fell short here. We understand that our sales manager, Brian Reeves, reached out to you to discuss your experience further. If you have any additional questions or concerns, please do not hesitate to reach out to our management team who will be happy to assist you. Thank you! Thank you again, The Lester Glenn Chrysler Dodge Jeep RAM Fiat Team

September 30, 2024

Martin and Dave were extremely knowledgeable and helpful with my purchase of a Jeep Sahara 4xe. The experience was stress free and enjoyable. More

by LIKETHEDANCE
Recommend Dealer
Yes
Employees Worked With
Marty Stab
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 28, 2024

Nick was great to work with! He really helped us out with finding the right car! More

by SIB129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ondeyka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Macagnone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 27, 2024

They lie to you and they make you think you getting a deal. DO Not TRUST THEM More

by Dianejb1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Reeves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Condello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Diane, Thank you for sharing your experience with us. While we understand and respect your opinion of your experience, we respectfully do not feel that the information you provided in your review(s) is a fair representation of what transpired during your visit. We understand that our team worked hard to assist you during your initial visit and the days that followed after we were made aware that you were unhappy with the deal you completed. Our team offered, on several occasions, the opportunity for you to back out of your deal, as well as several other options involving your new vehicle, as well as the vehicles you traded in. Our team even drove to your residence after we discussed these options further to make the process more convenient for you. We believe in transparency and doing everything we can to assist our customers. We do not believe in pressuring any of our customers to make decisions and provided you with several options during your initial visit, and the days that followed. We are sorry to hear that despite these additional options offered and considerations made to satisfy your experience we fell short in your eyes. Thank you again for taking the time to share your experience with us. Thank you again, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Sep 30, 2024 -

Dianejb1961 responded

I wanted to returned both cars the days after I got them and you told me that it was already in the system. When I put the reviews on about your dealer that’s when you said you was taking the cars back, finally I brought both cars back. Tim was nice to let me. But as far as the salesmen he was completely nasty to my son and also stuff was stolen from the truck. You are made because I didn’t take down the reviews. I been busy all weekend. You came to my house to make me sign another contract. Your salesman Chris did not explain the hidden fees on a leased. I’m not going back and forth with you. Other customers also feel the same way I do. They will read the reviews in which I should have before I went there. People read the reviews before shopping. Ty

September 24, 2024

Lester Glenn made the purchase of my new vehicle stress free. They found me the perfect vehicle at a fair price. Thank you Adam and Lester Glenn. More

by CICCOSANTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Ojeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Chiappano
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Sep 26, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hey Ciccosanti, We're so glad to hear your car-buying experience was stress-free! It's awesome that Adam and the team were able to find the perfect vehicle for you at a fair price. Enjoy your new ride, and thanks for choosing us! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

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