Lester Glenn Chrysler Dodge Jeep RAM FIAT
Toms River, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 3:30 PM
Tuesday 7:00 AM - 3:30 PM
Wednesday 7:00 AM - 3:30 PM
Thursday 7:00 AM - 3:30 PM
Friday 7:00 AM - 3:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Second vehicle I purchased here and satisfied both times the salesman brian cosgrave did a great job doing what I ask to make the Jeep show the way it should the salesman brian cosgrave did a great job doing what I ask to make the Jeep show the way it should More
Carolyn was a excellent sales person. She spent a lot of time explaining the vehicle and was very knowledgeable. Everyone at the dealership was pleasant and friendly. Definitely would rec She spent a lot of time explaining the vehicle and was very knowledgeable. Everyone at the dealership was pleasant and friendly. Definitely would recommend them to anyone. More
Zach was an exceptional sales person and a great ambassador for the jeep brand. Very knowledgeable and painless process. ambassador for the jeep brand. Very knowledgeable and painless process. More
Very upset , because I was a dedicated customer for over 5 years now, First bought a Fiat Spider, rarely used it so I traded it in. I then bought brand new Grand Cherokee 2022 and after only 200 miles in 2- 5 years now, First bought a Fiat Spider, rarely used it so I traded it in. I then bought brand new Grand Cherokee 2022 and after only 200 miles in 2-3 weeks it was having major problems so I brought it back and I no longer wanted it. Being have spent just over 50k for it. I decided on spending close to another 20k and buying a Brand new 2022 Ram Laramie Hemi 5.7. I absolutely love the truck, after 1 year I put about 4,500 miles on it and decided to take it for 1st service, since I get 4 free in first 2 years. I also wanted my tires rotated so I do need to go back in another 2,500 miles. You would think after being a dedicated customer and what I went through getting a lemon Grand Cherokee and still staying with them and spending another 20k that they would at least take care of my tire rotation. But No they wanted to charge me $40 to rotate the tires and gave me a song and dance about why they would not do that for me. To me that is Very Poor customer service and satisfaction after buying a $70,000 truck and only looking to have tires rotated while I was there for my 1st oil change at 4,500 miles in 1st year. They would not do it and said sorry we will not do your tire rotation unless I pay for it. Maybe some may find that ok, but after what I went through with the Grand Cherokee ,they could have at least rotated my tires at no charge to keep a happy customer. I am not happy because of this and will have to go to a friends shop now to rotate them when I have time . It is not the $40 to do the rotation it is the principal of what I went through and I feel it would have been the right thing to do. So I find Lester Glenn just like all the other dealers , when I thought they stood above the rest for customer satisfaction , but apparently not . Once they get the sale they do not care about doing the right thing for its customers. I will no longer deal with them other than my free oil changes and then off to Pine Belt or another dealer when I trade it in next time around since it seems Lester Glenn is not any better than the rest of them , when for years I thought they were better than the rest. It is a principal thing and nothing more. Do the right thing or lose a dedicated customer. So they chose to no care about what I had to say and like I said earlier just throw me a song and dance about $40 So I rate them 2 stars . Funny how they take your money and soon as they get the sale they could care less about keeping a customer satisfied . More
They’ve had my car for 20 days now and still haven’t looked at it ! And i had an appointment. I strongly recommend servicing your vehicle elsewhere. I’ve never seen anything like this. looked at it ! And i had an appointment. I strongly recommend servicing your vehicle elsewhere. I’ve never seen anything like this. More
Zack was very helpful in helping me choose the vehicle I needed. This is the second car I’ve purchased from Zack and Lester Glenn Jeep. They were great both times and I’ll continue to purchase my vehicles f needed. This is the second car I’ve purchased from Zack and Lester Glenn Jeep. They were great both times and I’ll continue to purchase my vehicles from them More
Great experience. I had been to many dealers looking for the truck I wanted and none even came close to Lester Glenn in Toms River and the service I received from Zac. I had been to many dealers looking for the truck I wanted and none even came close to Lester Glenn in Toms River and the service I received from Zac. Zac was honest, personable, seemed as if he really cared and very genuine in helping me get the truck I had been searching for. From beginning to end he made the process smooth, easy, and painless as car shopping can sometimes be. I will definitely be going back to him in the future and recommending friends and family as well. Very happy customer!! More
Adam was wonderful to work with. He was honest, patient, and really understood what we were looking for. Definitely a friendly face when we walked in the door. He was honest, patient, and really understood what we were looking for. Definitely a friendly face when we walked in the door. More
I wouldn’t recommend this dealership to my worst enemy. I bought a car three weeks ago. Haven’t heard a word from them as far as backing it. Good luck people. I bought a car three weeks ago. Haven’t heard a word from them as far as backing it. Good luck people. More