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Lester Glenn Chrysler Dodge Jeep RAM FIAT

Toms River, NJ

Overview
Employees
Reviews
Vehicles
4.8
1,713 Reviews
Lester Glenn Automotive Group acquired its Chrysler Dodge Jeep RAM showroom and service center in 2010. In 2016, we added a new brand to our selection: FIAT. We are proud to be a member of the Lester Glenn Family of Dealerships and serve the Toms River, NJ area with a comprehensive inventory of new Chrysler, Dodge, Jeep, RAM, and FIAT vehicles and a variety of certified pre-owned and use vehicles. The team at Lester Glenn Chrysler Dodge Jeep RAM FIAT is dedicated to all of your automotive needs and to creating a stress-free shopping experience. That means helping you and your family find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Chrysler, Dodge, Jeep, RAM, and FIAT financing specialists. We truly want to thank our shoppers for allowing us the opportunity to earn their business. Our Service team is dedicated to providing an unprecedented level of customer service during your next routine maintenance or vehicle repair visit. With competitive and transparent pricing and a company-wide philosophy of getting your vehicle back on the road as quickly as possible and fixed correctly the first time, we invite you to visit our Lester Glenn Chrysler Dodge Jeep RAM FIAT service center.
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1199 Route 37 W

Toms River, NJ

08755

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Showing 1,713 reviews

October 23, 2023

Bought certified preowned 2020 Jeep . Like the Jeep. Overall disappointed in the transaction. We needed to bring our experienced family member . But didn't do so . Got to be on your toes More

by mickeyjack17
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Zachary Macagnone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Fox
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi mickeyjack17, Thank you for sharing your feedback with us! Upon receiving your comments, we promptly shared them with our management team. We understand that our sales manager, Ed, has reached out to you to discuss your experience in greater detail. We acknowledge that your overall experience was pleasant, but we also recognize your concern regarding the amount you received for your trade-in vehicle. It's important to clarify that our trade-in appraisal process utilizes software that considers various factors such as the market value, overall condition, mileage, CARFAX vehicle history report, maintenance history, and more. The pricing is determined to be fair for both you and us, allowing us the opportunity to include the vehicle in our pre-owned inventory. Our management team is available to address any further concerns or questions you may have about your experience. Please feel free to reach out to us at your convenience, as we are here to assist you in any way we can! Thank you for your understanding, and we look forward to the possibility of serving you again in the future. Best Regards, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

October 22, 2023

My experience at this dealership was nothing but the absolute best customer service! Everyone is always a pleasure to work with! They are highly recommended especially Justin! More

by krybasack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Friedland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Krybasack, Thank you for sharing your positive experience with us! It's great to hear that you received excellent customer service and that everyone you worked with was a pleasure, especially Justin. If you have any more feedback or need assistance in the future, don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again in the future! Best Regards, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

October 19, 2023

The salesman who helped me named Zack was kind and helpful. Not pushy at all and was very accommodating. More

by missb12371
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zachary Macagnone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi missb12371, We're delighted to hear about your positive experience with Zack! It's great that he was kind, helpful, and not pushy, ensuring a comfortable and accommodating experience for you. We appreciate your kind words, and we're here to assist you with any future automotive needs! If you ever have more comments or need any help in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

October 15, 2023

Everyone was very friendly and helpful. Frank Guzman gave us outstanding attention and time during our visit. He made me feel very comfortable and answered all my questions. My Orr all expe More

by Lorraine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Lorraine, We're delighted to hear that everyone was friendly and helpful during your visit! Frank's outstanding attention and ability to make you feel comfortable is exactly what we aim for in our customer service. We're pleased that your overall experience was excellent! If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing us! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

October 10, 2023

They were all the best Thank you all for your help and support .l will be back on More

by dgfcasey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Sciancalepore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ojeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Sciancalepore THE BEST oF THE BEST
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Oct 11, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi dgfcasey, Thank you for your kind words! We're delighted to hear that you found our team to be the best and that you felt supported during your visit! Your satisfaction is important to us, and we look forward to assisting you again in the future. If you have any more comments or need assistance, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

October 08, 2023

Everyone went above and beyond to get me out of a sticky situation with my old car and in to a brand new one! More

by NICKCASTAGNO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Casasnovas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi NICKCASTAGNO, We're thrilled to hear that our team went above and beyond to help you out of a sticky situation with your old car and into a brand-new one! Providing exceptional service and solutions is what we strive for. If you ever need anything else or have more feedback to share, please don't hesitate to reach out! We're here to assist you! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

October 08, 2023

Process was very professional and Frank was very knowledgeable and made my experience pleasurable. This was my 3rd car from Lester Glenn and would recommend your dealership. More

by CASEYL975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Fiorvante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge, 5 star experience
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Oct 09, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi CASEYL975, Thank you for your continued trust in us and for choosing us for the third time! We're delighted to hear that Frank provided you with a pleasurable and knowledgeable experience! Your recommendation means a lot to us, and if you ever need anything else or have more feedback to share, please don't hesitate to reach out. We're here to assist you! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

October 07, 2023

Raymond was amazing ! He listened to what I had to say and was willing to work with us. More

by souperbud
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ojeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi souperbud, We're delighted to hear that Raymond provided you with an amazing experience! It's great to know that he listened to your needs and was willing to work with you. If you ever need anything else or have more to share, please don't hesitate to reach out. We're here to assist you! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

October 04, 2023

We had a great experience at Lester Glenn! AJ was awesome at helping us with the purchase of our Jeep! He was very knowledgeable and helpful with the questions we had! We just love our new Je More

by gretelmoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garma, IV
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Oct 05, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi gretelmoo, We're thrilled to hear that you had a great experience with us and that AJ was awesome in helping you with the purchase of your Jeep! It's fantastic to know that he was knowledgeable and helpful in addressing your questions! We hope you enjoy your new car, and if you ever have more comments or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your trust in us! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

October 03, 2023

Carrie was pleasant, knowledgeable and charming to work with. She made sure we knew all we Needed to know about the new vehicle she also kept us updated while it was being made. A joy More

by LINDAFLOCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Sciancalepore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi LINDAFLOCH, We're delighted to hear that Carrie was pleasant, knowledgeable, and great to work with throughout your experience! Keeping you updated and ensuring you have all the information you need about your new vehicle is part of our commitment to excellent customer service! If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your kind words and are here to assist you. Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Oct 03, 2023 -

LINDAFLOCH responded

Great experience

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