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Lester Glenn Chrysler Dodge Jeep RAM FIAT

Toms River, NJ

Overview
Employees
Reviews
Vehicles
4.8
1,713 Reviews
Lester Glenn Automotive Group acquired its Chrysler Dodge Jeep RAM showroom and service center in 2010. In 2016, we added a new brand to our selection: FIAT. We are proud to be a member of the Lester Glenn Family of Dealerships and serve the Toms River, NJ area with a comprehensive inventory of new Chrysler, Dodge, Jeep, RAM, and FIAT vehicles and a variety of certified pre-owned and use vehicles. The team at Lester Glenn Chrysler Dodge Jeep RAM FIAT is dedicated to all of your automotive needs and to creating a stress-free shopping experience. That means helping you and your family find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Chrysler, Dodge, Jeep, RAM, and FIAT financing specialists. We truly want to thank our shoppers for allowing us the opportunity to earn their business. Our Service team is dedicated to providing an unprecedented level of customer service during your next routine maintenance or vehicle repair visit. With competitive and transparent pricing and a company-wide philosophy of getting your vehicle back on the road as quickly as possible and fixed correctly the first time, we invite you to visit our Lester Glenn Chrysler Dodge Jeep RAM FIAT service center.
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1199 Route 37 W

Toms River, NJ

08755

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Showing 1,713 reviews

November 11, 2023

The experience was good. Answered all my questions. Frank was polite and knowledgeable. Would recommend Lester Glenn Jeep to others. More

by ckauf852
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi ckauf852, Thank you for your positive feedback! We're glad to hear that your experience was good and that all your questions were answered. It's fantastic that Frank was polite and knowledgeable! We appreciate your recommendation of Lester Glenn Jeep to others. If there's anything else you need or if you have more stories to share, feel free to reach out! We look forward to serving you again! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

November 10, 2023

Had a great experience ordering and taking delivery on my 2023 Last Call Daytona Scat Pack. Dennis Casasnovas is very knowledgeable and a pleasure to work with. More

by TOSBORNE0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Casasnovas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi TOSBORNE0, Thank you for your fantastic review! We're thrilled to hear that you had a great experience ordering and taking delivery of your new vehicle! It's wonderful that Dennis was very knowledgeable and a pleasure to work with! If there's anything else you need or if you have more stories to share, feel free to reach out. Enjoy your new car! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

November 04, 2023

had an amazing experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive, especially Chris he is the best salesman I've ever met. More

by BELLA2572
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Condello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi BELLA2572, We're thrilled to hear about your amazing experience with us! We take pride in providing a clean and friendly environment, and we're delighted to know that our staff, especially Chris, was polite and attentive! It's great to hear that Chris got you exactly what you wanted and made the process efficient. If you ever have more to share or need further assistance in the future, please don't hesitate to reach out. We're here to ensure your automotive journey is exceptional! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

November 03, 2023

I have called the service department on 3 separate occasions to get information on repairs and for whatever reason they don’t call back. I guess they are too busy, because the first person who took m More

by Aguker
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Bernie Helme
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Aguker, We appreciate your feedback and sincerely apologize for the challenges you faced while attempting to schedule a service appointment! It is disheartening to hear about the frustration caused by not receiving a callback promptly, and we want to assure you that we take this matter seriously! To address your experience, we are thoroughly investigating the situation with our scheduling center to prevent a recurrence. We understand the importance of timely communication and never want our customers to feel ignored! Regarding service appointment availability, we acknowledge that our schedule fills up quickly. To ensure your preferred time, we recommend scheduling maintenance appointments a few weeks in advance. However, we understand that unforeseen circumstances may open up slots during the week. Our team is more than willing to reach out to you if a spot becomes available due to a rescheduled appointment! For your convenience, we also offer online scheduling through our website at lesterglennchryslerdodgejeep.com. This allows you to schedule appointments at your convenience. Once again, we apologize for any inconvenience caused by the delay in communication and the perceived lack of appointment availability. Your feedback is invaluable to us, and we genuinely appreciate your patience. Thank you for bringing this to our attention, and we look forward to the opportunity to serve you more effectively in the future. Thank you again, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

November 01, 2023

Steve found my perfect vehicle and got it in within a couple days. Paperwork process was quick and easy. Everyone was fantastic! More

by kateness07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ojeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi kateness07, We're thrilled to hear that Steve found your perfect vehicle and made the process quick and easy for you. Providing a seamless experience is what we aim for, and we're glad to know that everyone on our team was fantastic! If you ever have more feedback to share or if you need any further assistance in the future, don't hesitate to reach out. Enjoy your perfect vehicle! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

November 01, 2023

Zachary was knowledgeable and very easy to work with. I would definitely recommend Lester Glenn to all. More

by MOTLEYT069
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zachary Macagnone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi MOTLEYT069, We appreciate your recommendation and kind words about Zachary and the rest of our team! It's wonderful to hear that his knowledge and ease of working with you made your experience enjoyable. If you have any more feedback to share or if you need any further assistance, please feel free to reach out. We're here to help! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

November 01, 2023

Had a great experience at Lester Glenn Dodge. Brian C was great to deal with. Brian made the process quick and smooth with no back and forth. We picked up a 2014 Challenger SRT8 392 for our daugh More

by WRECKFISHER11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian C
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Nov 02, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi WRECKFISHER11, Thank you for sharing your wonderful experience with us and your interactions with Brian! It's fantastic to hear that Brian made the process quick and smooth for you, with no back and forth. We appreciate your loyalty as a repeat customer, and we're thrilled to have provided you with three cars. If you ever have more feedback to share or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

October 29, 2023

Second time working with Dennis C. and another great overall experience. I would highly recommend him! More

by Adam D'Agostino
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Casasnovas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Adam, Thank you for returning to work with Dennis for the second time, and for sharing your positive experience! We appreciate your recommendation, and we're delighted that Dennis provided you with another great overall experience. If you ever have more feedback or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing us once again! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

October 29, 2023

We had a great experience everyone was friendly and helpful out salesman. Chris was great he did everything he could to help us and made us feel at ease More

by crashang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Condello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi crashang, We're thrilled to hear that you had a great experience with our team and that everyone was friendly and helpful. Chris deserves a special mention for going above and beyond to assist you and make you feel at ease! If you ever have more feedback or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

October 26, 2023

Chris Condello is very pleasant with Excellent customer service!! Tommy and Brian were also great! Highly recommend! Dr. Rich Mojares More

by Rich M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Condello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Dr. Mojares, Thank you for your feedback and for recognizing Chris, Tommy, and Brian for their excellent customer service! We're thrilled to hear that they provided a pleasant and highly recommendable experience! Your satisfaction is important to us, and we're here to ensure that you have a positive and enjoyable automotive journey. If you ever need anything else or have more feedback to share, please don't hesitate to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

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