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Lester Glenn Chevrolet - Service Center
Toms River, NJ
76 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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76 Reviews of Lester Glenn Chevrolet - Service Center
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January 05, 2021
Chris was incredible! Brought my daughters 2011 Equinox in for a P0420 check engine. I found a special warranty coverage on the web for a catalytic converter issue, that i hoped was covered. Chris was ab in for a P0420 check engine. I found a special warranty coverage on the web for a catalytic converter issue, that i hoped was covered. Chris was able to confirm it was covered, and fixed the car quickly free of charge! Another great Lester Glenn experience, will not go anywhere else to buy or service any of my cars. More
by vern08753
Employees Worked With
Chris Taggart
December 04, 2020
These guys are the best ....always take care of me and my HHR. I think that all dealers give free oil changes even if the vehicle is a used one. Other dealers could learn from them. I will always go back t HHR. I think that all dealers give free oil changes even if the vehicle is a used one. Other dealers could learn from them. I will always go back to Lester Glenn for any vehicle. More
by jbarreiro
November 05, 2020
Very unsatisfied with care my car received while being serviced. I spent 1500.00 to have the paint corrected and ceramic coated. I explained to the service dept. that caution needed to be exercised. I sup serviced. I spent 1500.00 to have the paint corrected and ceramic coated. I explained to the service dept. that caution needed to be exercised. I supplied the service Dept. with a fleece blanket to place over the fender so that they would not use their old dirty fender blanket. Well sure enough when I got the car back the ceramic coating was scratched right on the fender were the mechanic had to reach over to put the oil in. The fleece blanket looked like it was in the exact position I left it in. When I brought it to their attention they said there was marks all over the car! That was not the case! They insisted that they did not harm the paint. This car which is an 09 corvette was not out of the garage since the paint was done, If scratches like this existed I would not have accepted the car from the detailer since the cost for this work was 1500.00. I did go back to the detailer to make sure that the fleece blanket would not cause these scratches, which he answered that that blanket would not cause the damage to the coating that was present. The dealer refuses to accept that this damage was done by them. By the way I was informed by the detailer that this dealership also damaged the coating on a brand new corvette, So my advice to anyone with a car that they take pride in how it looks stay away from Lester Glen service Dept. More
by paliberty
Employees Worked With
November 18, 2019
Right place right time We are ecstatic over our new vehicles and everyone at Lester Glenn who made it possible. Thank you all especially Drew Ward for making this experienc We are ecstatic over our new vehicles and everyone at Lester Glenn who made it possible. Thank you all especially Drew Ward for making this experience our best experience ever More
by Judy W
Employees Worked With
August 24, 2019
Excellent customer service from everyone I met at LG My Silverado broke down at the beach and the service crew really tried to get me in and out on a Saturday. The truck needed to stay a few days and I h My Silverado broke down at the beach and the service crew really tried to get me in and out on a Saturday. The truck needed to stay a few days and I had lots of stuff to transport to a nearby house. Drew saw me dealing and gave me a ride which was so nice and extremely helpful! More
by Waterboy
Employees Worked With
Other Employees :
The three ladies by the waiting area, Chris Taggart
June 27, 2019
Excellent service From beginning to end everything was great. Sales, finance professional and easy to work with. Thank you for a great car buying experience. Thank you. From beginning to end everything was great. Sales, finance professional and easy to work with. Thank you for a great car buying experience. Thank you. More
by scaswell55
June 13, 2019
Never Again Today marks 8 days without my 2018 Impala. While I understand that changing an A/C evaporator system is timely and obtaining the part took time, I was Today marks 8 days without my 2018 Impala. While I understand that changing an A/C evaporator system is timely and obtaining the part took time, I was told once the part came in my car would be worked on and completed. Today I’m told yet again it will take longer as the A/C Tech was pulled away to work on other less timely A/C jobs. Unbelievable. Making my first payment today on a car I don’t have with ZERO faith in the job even being completed right. More
by Njclubjock80
Employees Worked With
May 24, 2019
Service Department I scheduled my vehicle for warranty work after my van started accelerating on it's own for the second time. They were great with getting me in right I scheduled my vehicle for warranty work after my van started accelerating on it's own for the second time. They were great with getting me in right away for drop off service and even provided a loaner van to use. They said it would be about 5 days before they could look at it but with a loaner to use I wasn't worried. Luckily, they got it in the very next morning and by 5 pm I had my van back. Now, here is why I knocked off a few stars. I have a dash cam that videos both inside the van and outside the van so this is not assumption, this is fact. They told me they took it for a 20 mile test drive and looked under the hood for any issues. The fact is employee #1 drove it from the L.G. Chevy to the L.G. Dodge. Employee #2 took it from the L.G. Dodge to Dunkin Donuts and back to the service center where he looked under the hood for a little while. Employee #3 then took it from L.G. Dodge to L.G. Chevy, then to a parking lot on Clifton, picked up Employee #4, dropped him off at Honda then proceeded to the TD Bank on Hooper and then goes back to L.G. Dodge to pick up Employee#5 to drop her off at the Collision Center. After a couple of hours Employee #4 then gets in and drives the van back to L.G. Chevy where it sits for about a half hour before Employee #6 hops in to just move it to a different spot. So they said they took it for a 20 mile test drive when in reality they drove about 40 miles running a lot errands both personal and for work. I find this very unprofessional for employees to be using customer vehicles for both personal and professional errands. More
by happyshopper
Employees Worked With
Alison Ryan
March 31, 2019
Service and sales Sales went above and beyond to make this deal a success, service department was incredibly successful in addressing my needs. Aldo from service depar Sales went above and beyond to make this deal a success, service department was incredibly successful in addressing my needs. Aldo from service department took the extra step in making sure i would get any issues i had with my car taken care of, thank you Aldo More
by Happy customer@!
March 19, 2019
New Ride! Came in for a routine oil change & tire rotation & left with this GORGEOUS Equinox! I wasn’t in the market for a new (used) car but knew I was in “tro Came in for a routine oil change & tire rotation & left with this GORGEOUS Equinox! I wasn’t in the market for a new (used) car but knew I was in “trouble” when I saw all the beauties with lower mileage they had in stock while waiting! Brad was a pleasure to work with & made sure everything went smoothly...ALL Lester Glenn employees have always been friendly & very accommodating from sales to service which is why we’ve purchased at least 5 vehicles from them! More
by LauraT
Employees Worked With
Bradley Singer
