Lester Glenn Buick GMC - Service Center

This is the second time dealing with the associates at Lester Glen GMC. They still hold the bench mark for customer service. Mike Amarando was great when we purchased our vehicle and he still is helping Lester Glen GMC. They still hold the bench mark for customer service. Mike Amarando was great when we purchased our vehicle and he still is helping us out. Ray PEtito assisted us during our second visit, he was extremely professional and answered all our questions. Great job by the technicinians who performed the work as well. Paul More

Copy of letter sent to owner: September 26, 2011 Copy of letter sent to owner: September 26, 2011 Adam Kraushaar Owner Lester Glenn Auto Group Mr. Kraushaar, I wanted to let you Copy of letter sent to owner: September 26, 2011 Adam Kraushaar Owner Lester Glenn Auto Group Mr. Kraushaar, I wanted to let you know that my wife and I are extremely satisfied with our recent purchase from your dealership. The 2012 GMC Acadia SLT 1 is the perfect fit for my wife and she has yet to stop telling me how happy she is with her new vehicle. More importantly I feel the need to tell you about your Salesman, Sales Manager, and Finance Manager. Michael Amarando is one of the nicest and proficient salesmen I have met. He was very patient and knowledgeable while answering the many questions we had about the vehicle, the purchase and trade in process. Michael made all the appropriate arrangements and calls that created a tranquil environment during the sale. After explaining a specific vehicle’s component, he would always ask if we understood before moving to the next item. Michael demonstrated well-oriented professional knowledge while maintaining high standards of ethics. Matt Siderio added to an already satisfying situation. He provided the right amount direction and created an enthusiastic environment. Matt showed honesty towards my wife and I that made us feel we were being taken care of. James Berry’s character and demeanor displayed a high level of personal integrity. He set an atmosphere that made my wife and I feel at ease during the finance process and provided us with definite, positive assistance throughout. Mr. Kraushaar, your sales group created an experience that will definitely bring my wife and I back to Lester Glen and we will be recommending others. Thank you, Paul and Deb Rauch More