Lester Glenn Buick GMC

Great Team willing to work with each client at a time The entire team is willing to work with client and make this process a pleasant one, from sales people to finances, I will most definitely return and The entire team is willing to work with client and make this process a pleasant one, from sales people to finances, I will most definitely return and recommend. More

No nonsense, straight to the point & knowledgable staff We were looking to lease a specific 2016 Acadia. We knew the color, model and options we wanted. We worked with Ziggy and he was no-nonsense, straig We were looking to lease a specific 2016 Acadia. We knew the color, model and options we wanted. We worked with Ziggy and he was no-nonsense, straight to the point. He didn't try to upsell us on things we didn't want and he logically discussed the options of 12k vs 15k miles on a lease. He knew all the features of the car and was able to explain everything to my wife. Initial phone pricing was like most dealerships. I suppose the only part I didn't like was the call center giving me the speech of "the first price we give on the phone is our best price." I knew that wasn't true, but I also knew I would have to come in to negotiate more to show we were serious. Negotiation was fair, trade in value for the car we gave was fair. I told them what I wanted to pay based on my research and inquiries and we were basically on the same point to move forward from then. There was a minor hiccup whereby the original car we signed over couldn't get transferred from the original dealer. In theory they shouldn't have contracted for it before ensuring this, but that became a moot point. There were no games, switcharoos or any kind of nonsense when that occurred. They quickly acquired the exact identical car from another dealership within one additional day and everything remained the same as promised. Ziggy kept me looped in so I didn't waste any time driving there (1 hour away) until the car was ready. We will definitely talk with Ziggy in 39 months if my wife intends to lease a GMC car again. More

New Purchase of Acadia Thank you Sean for your product knowledge of vehicles and the very smooth transaction of our new 2016 GMC Acadia, also Thank you Lee for the pricing Thank you Sean for your product knowledge of vehicles and the very smooth transaction of our new 2016 GMC Acadia, also Thank you Lee for the pricing & Don for your explanation of each form we signed. This is our 5th vehicle purchase from the Lester Glenn franchise, we are always greeted & treated very favorably by all of Lester Glenn's Employees. More

Lester Glenn Buick GMC - DON'T EXPERIENCE LESTER GLENN!!! I never write reviews but this one is worth it. You can experience Lester Glenn (from their commercial)... AT YOUR OWN RISK!!! It starts with their I never write reviews but this one is worth it. You can experience Lester Glenn (from their commercial)... AT YOUR OWN RISK!!! It starts with their website, we were looking at a 2013 Hyundai Santa Fe Sport AWD Sport (VIN 5XYZUDLBXDG070623). It is priced at $18,937 and we thought oh great price. I called the dealership and let them know I would like to look at the Santa Fe, gave them the info, then when I went there they had no idea why I was there at first?? That's why I gave them my info so they would know, really? I picked up the Santa Fe on Friday 10/16/15, the salesman was friendly (at first). I took the car home to my wife (it was for her), she drove it pulled to the left and there was low tire pressure, filled the low tire still pulled. We had it overnight and then drove it back to the dealership (an hour away) on 10/16/15. In their ad they wanted to charge $895 extra on the Santa Fe Certified Pre Owned Inspection. From their website... "Price excludes $895 certification fee. Factory certification is subject to location of purchase. See dealer for details" This inspection was already done though apparently. I looked at the Hyundai website under CPO FAQS... "Is the Hyundai CPO warranty transferable? Upon the sale of the vehicle (private party-to-private party), the CPO warranty is transferred and coverage is afforded to the new owner for the remainder of the 10-year / 100,000-mile CPO Powertrain Warranty term. The Hyundai Customer Connect Center at 1-800-633-5151 must be contracted to update Hyundai’s ownership records. Upon trade-in or sale of the CPO vehicle to a Hyundai dealer or any entity in the business of selling or leasing motor vehicles, CPO certification and Limited Warranty coverage ends." Lester Glenn GMC Buick salesman tried to say that because it was Certified then we would get the 10-year / 100,000-mile Powertrain warranty. We showed him the website where it says it doesn't transfer (above in quotes) then had him call Hyundai he left it on speaker and walked away and my wife talked to the Hyundai Rep, and gave the VIN number (which is important and everyone can do), she said the 10-year / 100,000-mile Powertrain warranty DOESN'T TRANSFER! We had the salesman talk to the Hyundai rep and she told him the same thing and he hung up on her! He was unprofessional to us and Hyundai! He got mad and asked why I was upset with him (which I wasn't) and what he did wrong and was all upset. He said what did I do. Really weird, we were educated and he got upset because he couldn't back up his numbers or information.. We researched everything and if you go make sure you research. Just so you know the 10-year / 100,000-mile Powertrain warranty doesn't ever transfer unless you buy from a private party (not a dealer). I didn't know this either but glad I know now. Lester Glenn salesman (at GMC Buick location) also talked to the Rep at Hyundai and she told him the same thing and he hung up on her! Because she told him the same thing as she told us. It's almost comical, if it wasn't wasting our time. We wanted the vehicle and were willing to except that the 10-year / 100,000-mile Powertrain warranty didn't come with it but didn't want to pay $895 extra for a "certified pre owned vehicle" that means nothing. You get the remainder of the 5-year / 60,000-mile warranty but you won't get the 10-year / 100,000-mile Powertrain warranty. The salesman said that the Hyundai website was wrong AND the lady at Hyundai didn't know what she was talking about haha. The salesman was extremely unprofessional with us and Hyundai, I'm just appalled. Then I forgot my daughters car seat base in the Santa Fe and he acted like he didn't want to open the car because it was locked. Then said he would because "that's the kind of guy I am ." Like he was doing me a favor lol. It was a really bad visit to a car dealership, which I expect to be unpleasant, but this one was particularly bad. Unprofessional, whiny, and just not pleasant to deal with especially when you are educated and don't buy their online reasonably priced but get in the dealership overpriced vehicle. BEWARE!!!! Definitely call Hyundai and give them the VIN on any Hyundai and they'll tell you what warranty is on a used car that you want to buy... You'll be surprised.. 1-800-633-5151 More

Best service around!! I have had my car for over 5 years now and over those years I have brought my truck through Lester Glenn's gmc/Buick service many times. Whether it be I have had my car for over 5 years now and over those years I have brought my truck through Lester Glenn's gmc/Buick service many times. Whether it be normal oil changes, mystery noises or new tires and brakes I have always left with the best customer service experience! Bernie helm and William peak are always quick to get me in and out with a smile!! I can not say enough about the service or the friendliness of this dealership/service!! Great job Bernie and crew!! More

Best service department! I just wanted to thank Mr. Bernie Helme, Mr. William Peak, Mr. John McFall, and Joe (my favorite technician) for all the outstanding customer service I just wanted to thank Mr. Bernie Helme, Mr. William Peak, Mr. John McFall, and Joe (my favorite technician) for all the outstanding customer service they have provided me with on my many service appointments. Due to the trust I now have with all these professionals, in addition to servicing my GMC Acadia, I am now servicing my son's Chevrolet Malibu at GMC as well. I highly recommend Lester Glenn GMC to all my colleagues and family members. Although my daughter is an employee of Pine Belt, I still remain loyal to LesterGlenn. That speaks volumes regarding your outstanding service. Thank you gentlemen. I sincerely appreciate your honesty and prompt, courteous service. More

The best experience ever! I decided to buy a car at a moments notice and was glad I chose Lester Glenn GMC. The service and attention I received was outstanding. The salesman w I decided to buy a car at a moments notice and was glad I chose Lester Glenn GMC. The service and attention I received was outstanding. The salesman was Bill Mallek. He was so knowledgeable on all points of my wants and needs. I leased a 2015 Terrain. It is gorgeous with all the bells and whistles. He stayed within my budget and still found me the perfect ride. The whole staff at Lester Glenn including John Perillo Sr. made this a pleasure purchase. Pulled out 3 hours later with a brand new car! Highly recommend to family and friends. Thanks again Bill Mallek! YOU ARE THE BEST! Judi Riley More

#Lovemyterrain #Lovelesterglenn! I recently leased a 2015 Terrain. I worked with Lee Dell'olio and Mike Amarando I can’t say enough about these two gentlemen or my experience. Mike I recently leased a 2015 Terrain. I worked with Lee Dell'olio and Mike Amarando I can’t say enough about these two gentlemen or my experience. Mike took time to listen to what I was looking for and then patiently showed me my options. I have purchased several new cars in the past and this is the first time that I felt relaxed while making my decision. Once I made my decision Lee stepped in and made my loan approval process just as smooth. Before leaving the dealership Mike took time to give me a personal demonstration on the car’s features. It was after nine pm and he did not rush through the process, he even took time to program my phone and my husband’s phone into my new vehicle. I will certainly recommend this dealership to my family and friends. Thank you for such an exciting and positive experience!. More

Friendly service My family and myself went to Lester Glenn Buick and GMC to look at a car. We met Mike who was nice and professional the whole time and he didn't ignor My family and myself went to Lester Glenn Buick and GMC to look at a car. We met Mike who was nice and professional the whole time and he didn't ignore my daughter either who is nine years old. He made the process of buying quick and very easy......thanks Mike More

Superb experience !! I had a great experience buying a used car Last week . Surprisingly , Bill Fairgrieve contributed to this awesome car buying experience .Already recom I had a great experience buying a used car Last week . Surprisingly , Bill Fairgrieve contributed to this awesome car buying experience .Already recommended friends and family to Lester Glenn. Thanks Bill !! More