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Leson Chevrolet - Service Center

Harvey, LA

4.4
552 Reviews

552 Reviews of Leson Chevrolet - Service Center

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September 16, 2022

Both Alex and Carlos were very professional and friendly. The detail cleaning to my car was excellent. More

by LINDANWIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos DeCastro
September 14, 2022

Staff was very professional and friendly they were Fast my wait time want long.I will be doing business again. More

by likishab5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos DeCastro
September 14, 2022

There’s an issue with the transmission on 8 speed 21 silverados. It’s well documented online with plenty of people having the same issue. After 2 attempts to reprogram the transmission i was informed vi More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos DeCastro
September 12, 2022

Courtesy Environment Friendly Timely Manner Professional Nice Waiting Room Coffee As A Refreshment Meeting Good People More

by cobra9006
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos DeCastro
September 11, 2022

I came to lesson Chevy for the same problem’s when I purchased this truck and they said they can’t duplicate my complaint then the add oil low oil indicator came on I check the oil dip stick no oil was More

by bravohoward
Customer Service
Recommend Dealer
No
Employees Worked With
Carlos, and Keith five stars ??
Sep 11, 2022 -

bravohoward responded

I went in on the second of this month and the technician recommended another oil consumption test which would be the fifth or six I am tired counting seems like I am going to be having oil consumption test until my warranty is up I refuse 9/6/2022 the oil consumption test I have 40 percent oil life left I brought it to lesson Chevy there’s no oil on the dipstick so if the motor burns up before I can bring it to Baton Rouge hay it’s not on me I brought it in for low oil add oil on numerous times I brought it in it isn’t leaking oil there’s internal engine problem and I am sure I am not the only one that has engine oil consumption problem even thousand miles I have to bring back three times which is three thousand miles then they start another oil consumption test with in three weeks to a month that is 12 thousand miles from riding around local because I can’t go no where because I have to go back to the dealership in a thousand miles I can’t go on a trip I have been getting an oil consumption test I believe around four thousand miles after they said they replace the lifters and a piston all on the right side of the engine I don’t know who they think will be buying more than eight quarts of oil per oil change I have fourteen thousand one hundred sixth eighth thousand miles all of my oil changes are from oil consumption test at Lesson Chevy something is seriously wrong 💡 should go off in some bodies head and say there seems to be something wrong with this engine all of the problem’s I have with this truck I have forgot about because of this engine problem what is really going on with the tech’s at Lesson Chevy now that I think about it even though I like with in three miles of the dealership I won’t bring my truck back for I may wind up with other problems out of spite that’s how I feel it may not be this is the impression I get after looking back at everything that has happened I don’t think I would get a fair shake with the service manager or the technician that my truck continues to go to I know if he is the one who replaced lifters and a piston it is come back work I know some one is going to eat that job lesson not going to pay for same job twice and I am not going to continue to have all these oil consumption test also tell me why you continue doing oil consumption test do you think 🤔 the problem will fix it self or you stalling for time until you find another job or I will get tired and go somewhere else if I was a service technician manager and he replaced lifters and a piston and the truck came back once not five times I would want to find out with the technician what’s the problem somebodies not doing their job because if the technician is not doing his job the service manager is not doing his job and if he is not doing his job then the general manager is not doing his job if this truck keeps coming in for the same problem’s these work orders are coming across someone’s desk who’s checking who boy I sure wouldn’t mind coming work for you guys I retired a lead mechanic I am a certified technician I worked for city of New Orleans EMD that’s equipment maintenance division NOPD POLICE VEHICLES I am also certified Diesel heavy equipment mechanic work for City Of New Orleans S&WB RETIRED lead mechanic for Jefferson Transit West Side bus company never seen nothing like this in all of my days I was sent to do us a favor and take this survey maybe about five times I would just ignore until they just keep coming I have to tell the truth My job was my livelihood and I didn’t jeopardize my job for no one what you do in the dark will come to the light 💡 sooner than later Yeah you have a dislike for me and you want to make it personal but the problem with this truck is not going to go away on its own it’s sad it had to come to this all a company ask for is honest work for honest pay 💰 some love the pay but put it on auto Pilot man I said enough maybe some body going to start doing there job and don’t take my word for my credentials you can call I stand on my word and my work if I choose I can go back and work for anyone of them

September 11, 2022

Alex was a pleasure to deal with and kept in close communication with me about my vehicle. More

by Kroome1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2022

Completed my oil change on time by my appointment. Service people very nice and waiting room has a TV More

by Digiovannijoe
Customer Service
Recommend Dealer
Yes
Employees Worked With
Carlos DeCastro
September 08, 2022

They make appointments for my truck to be serviced during a busy work week easier for me to do. Also its very convenient to be able to leave and they call when my truck is ready to be picked up. More

by Sabrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Im not sure
September 07, 2022

Everything was done well and timely. My service rep. was fantastic! I was completely satisfied with my service More

by GISELAKMCMAHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos DeCastro
September 05, 2022

My truck is currently in the shop for the 4th time same issue! Without a vehicle for 2 weeks each time! No fix in site! Never offered a loaner vehicle! I’m not happy at this time! More

by G00292000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t recall
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