Leson Chevrolet - Service Center

Poor communication when my vehicle under warranty was disabled. I was able to pull a code from my vehicle on the order of minutes, but it took this dealership 3 days to do what I did in less than an hour disabled. I was able to pull a code from my vehicle on the order of minutes, but it took this dealership 3 days to do what I did in less than an hour. No one initially made me aware that I could use Chevy Roadside Assistance despite me calling the dealership to confirm that I indeed still had my warranty. The dealership was also unable to tell me how to shift the vehicle out of park to neutral so that the tow truck driver did not have to drag my vehicle on and off the truck. Also, I came to find out the part that failed on my vehicle is known to be on recall from GM (fuel pump control module (tow truck driver says he sees these fail all the time)), yet, this dealership, which performed routine maintenance on this vehicle several times, did not make me aware of the recalled part and thus causing my vehicle to fail on Thanksgiving. It took me hounding the dealership on Monday to have my vehicle looked at and ultimately have the bolt-on module installed. All in all, there is no sense of service initially given, you have to pry and press to get it. What fun! More

Had no problem work was done in a timely manner thanks for enabling things to be taken care 3 for enabling things to be taken care 3 More

Smooth drop off. I really like the SMS communication and authorization of service. Staffs were friendly. I really like the SMS communication and authorization of service. Staffs were friendly. More

Pretty sure they hit my mirror and didn’t fix it. I have no proof. I have no proof. More

Auto detailing was done very nicely. I would use again. Service representative was professional. All good I would use again. Service representative was professional. All good More

Bright my corvette in to get oil change looked like an oil change on her outside of car instead. They do not care about your car only want your money oil change on her outside of car instead. They do not care about your car only want your money More

Service went well I was there for approximately 45 minutes for a safety recall No issues minutes for a safety recall No issues More

They give you the run around and waste you time. Very unprofessional and do not answer the phone. Very unprofessional and do not answer the phone. More

The availability right before the thanksgiving holiday was perfect! I was able to get my car back before having to leave. The transition was super easy and everything went smoothly. I was updated in every was perfect! I was able to get my car back before having to leave. The transition was super easy and everything went smoothly. I was updated in every step of the status. I appreciate everything that was done. More

Always a pleasure to have my truck serviced, have been going for over ten plus years. going for over ten plus years. More