617 Reviews of Leson Chevrolet - Service Center
It ridiculous. They never return calls.they never follow up on anything.. I'm still waiting for reimbursement for my rental.. I left messages for my service man an They never return calls.they never follow up on anything.. I'm still waiting for reimbursement for my rental.. I left messages for my service man and the warranty lady.. no call back in days...I wanna avoid needing anything from here ever.. thanks for nothing More
The employees were all knowledgeable, helpful and friendly. The waiting area is clean and comfortable. friendly. The waiting area is clean and comfortable. More
I made an appointment to get my battery replaced and a tune up. They said they could get it done in a day and ended up keeping my car for 5 days. I then get a call at 4:48pm saying if I want my car, I had tune up. They said they could get it done in a day and ended up keeping my car for 5 days. I then get a call at 4:48pm saying if I want my car, I had to be there by 5pm before they close or pick it up in the morning. I had already missed 2 days of work because of their lack of communication. The work was great, the customer service was not. More
Service could be faster given I had an appointment setup. It took over an hour and a half for basic maintenance It took over an hour and a half for basic maintenance More
The staff is awesome 👏🏾 and this is a company that I would refer to my closest friends and family would refer to my closest friends and family More
Unable to speak directly to the service rep. Slow to update regarding repair status. Did not return calls for messages left regarding service status. Slow to update regarding repair status. Did not return calls for messages left regarding service status. More
Everyone worked diligently to make sure that I was serviced and satisfied. Alex actually cancelled a lunch to come back and help me through the process. Thank you to Ronnie Constant, Alex and Keith we serviced and satisfied. Alex actually cancelled a lunch to come back and help me through the process. Thank you to Ronnie Constant, Alex and Keith were awesome! Thank you! More
My sales representative Johnathan took really good care of me. He helped me find what I was looking for and gave me one of the best prices on this vehicle. There was no hassle and pressure I knew every ste of me. He helped me find what I was looking for and gave me one of the best prices on this vehicle. There was no hassle and pressure I knew every step of the way that this was my decision. The service department is also amazing people. Alex in service is amazing and funny. She will see to it that your experience is great. The sales manager was also amazing, he didn’t pressure me or force me to purchase additional warranties, he presented the options and let me choose. Thank you Leson Chevrolet!! More
Leson Chevrolet service center is not proactive in keeping customers updated on the progress of service unless they are physically present at the dealership. Recently my car was at the service center keeping customers updated on the progress of service unless they are physically present at the dealership. Recently my car was at the service center for 4 days and I had to call for updates. Only on the day of arranged pick up did the service center call me. More