Leson Chevrolet

I am happy for competent and caring staff, they are profession, and listen to what I need and want. profession, and listen to what I need and want. More

I was over charged and about 9:45 am they had never started on the car 10:20 am it was ready and the labor was over three hundred. Sad ! started on the car 10:20 am it was ready and the labor was over three hundred. Sad ! More

very friendly respectful staff , drop vehicle off in morning before work and it ready when I get off, if parts are need it doesn't take long to come in morning before work and it ready when I get off, if parts are need it doesn't take long to come in More

Brought my Camaro in for the heater and AC not working. Paid quite a bit of money to get those two things fixed. My car was left dirty and an item was missing when I got it back 2 days later. Next thing I Paid quite a bit of money to get those two things fixed. My car was left dirty and an item was missing when I got it back 2 days later. Next thing I know my check engine light came on and my engine was idling hard and making a clicking noise intermittently. I brought it back to Leson dealership to see what was wrong with it. They told me that they couldn’t find anything wrong, but I insisted that they look again. I finally just took my car, made it a mile down the street and the engine started acting up so I brought it back. I ended up leaving the car overnight so they could do their diagnostic test that they charge you $150 plus tax to do. Turns out that the mechanic didn’t really know what was wrong with it and assumed it was the lifters, an almost $7000 job. I asked for paperwork to back this claim up but was told there was no paperwork. I asked for any proof of his findings and was told there isn’t any, but that he wouldn’t quote an almost $7000 job if he wasn’t sure of it. I ended up taking my car to advanced auto parts where not only did I get a free diagnostic test that only took 60 seconds to do but the gentleman employee told me how easy of a fix it would be and recommended that I go to Delta tires in Belle Chasse. I brought my car to Delta tires where they ran a diagnostic test “for free” and turns out all I needed was a tuneup. My car was fixed in just a few hours and it cost me a small fraction of money that Leson had try to swindle me out of. Leson Chevrolet is a complete joke, rip off and fraud. Maybe it’s because I’m a female who is one of many that are ignorant to car issues but I definitely feel taken advantage of and I’m so sorry to all the other people out there who have been swindled by this crooked company. Why have a mechanic on your team that doesn’t know what he’s doing? I do not recommend coming here unless you have a man with you that knows about cars. Also take your car to an auto body shop or an auto parts shop and get a free diagnostic reading so you can compare it to the one that Leson charges you $150 plus tax to do. More

The service personnel are courteous and take the time to explain what the issues are with your vehicle. explain what the issues are with your vehicle. More

I've been accustomed for over 25 years never had a problem. 1st time using a service center happy problem. 1st time using a service center happy More

The representative told me he would call me back when my vehicle was done and I never received it. I just showed up because I had to go to work and just had to hope my vehicle was done. Luckily there was an vehicle was done and I never received it. I just showed up because I had to go to work and just had to hope my vehicle was done. Luckily there was another representative who went to get my vehicle because there weren’t any porters available to go get my vehicle or one wasn’t called by the cashier, I’m not sure about that. I was also charged about $9 extra for cleaning supplies and nothing was explained to me why they had to use that and if I had to pay for it then why wasn’t the supplies left in my vehicle I paid for them right. Usually when just a basic oil change is done they lift your vehicle and remove a drain plug to gravity feed the oil out and replace it when done. Then they’ll exchange your oil filter. Lastly they will use a hose which goes directly into where you check your oil and that is pumped not poured so I’m wondering where would the need for cleaning supplies come in at. That’s seems like a phantom charge and if it’s not then where was the communication and illustration. More

Excellent service. Good communication and Lorraine did everything she could to make the process easier for me. On top of that they got the job done early and the qual Good communication and Lorraine did everything she could to make the process easier for me. On top of that they got the job done early and the quality of work is a excellent. More

All employees that I dealt with at Leson were very courteous, informative, and professional and kept me updated every step of the way I’m getting my truck fixed courteous, informative, and professional and kept me updated every step of the way I’m getting my truck fixed More