Leson Chevrolet

Id give 0 stars if I could! I have a new 2025 Chevy that’s still under warranty. There was an issue and I made the mistake of taking it to Leson Chevrolet! The service departmen I have a new 2025 Chevy that’s still under warranty. There was an issue and I made the mistake of taking it to Leson Chevrolet! The service department had my vehicle for 10 days while they continued to give me the run around before Carlos, in the Service dept, told me it was the compressor but that it wasn’t covered under warranty. He even showed up at my private residence, WITH NO NOTICE, to take the loaner vehicle and leave me with my, un repaired vehicle. After the nightmare that Leson put me through, I was hesitant to take my car to ANY Chevrolet dealership, but it’s under warranty so I ended up taking it to a Chevrolet Dealership in Kenner. Not only did the Kenner dealership replaced the part needed,(which was NOT the compressor meaning that Leson had my car for OVER a week and never even diagnosed the issue) but they had me back in vehicle in just 5 days! Leson should take a lesson out of that dealership’s playbook. More

The process was smooth. My service provider explained the process. The visit at no cost to me. My service provider explained the process. The visit at no cost to me. More

Fast and efficient on fixing the problem I had with my car which I had a cracked exhaust pipe would recommend car which I had a cracked exhaust pipe would recommend More

The service was good. After each diagnostic test, they called and informed me of the findings. Everything that was not working is fixed. After each diagnostic test, they called and informed me of the findings. Everything that was not working is fixed. More

Bert are very helpful and with knowledge. The financial guy are very good what he doing. Any questions he can answer and with the knowledge tell to buy extended warranty for my truck. The financial guy are very good what he doing. Any questions he can answer and with the knowledge tell to buy extended warranty for my truck. More

Great Experience simple and easy. Sales manager Jody is very easy to work with. They have earned my business in the future. Sales manager Jody is very easy to work with. They have earned my business in the future. More

They had my car for a week and it took 4 days for them to give me a loaner car, and they still didn't fix all my problems give me a loaner car, and they still didn't fix all my problems More

Excellent service department. Staff very courteous w and accommodating. Waiting room clean and neat. Would recommend. Nice job. Staff very courteous w and accommodating. Waiting room clean and neat. Would recommend. Nice job. More

No issues with the services on Monday. However, I noticed Shelia didn't recommend the complementary car wash after car repairs. I called her back and it was at that time she informed me th However, I noticed Shelia didn't recommend the complementary car wash after car repairs. I called her back and it was at that time she informed me that I could access the car wash service after car repairs. More

Claudia was very nice, no issue there. However, I go to have my air condition assessed for problems, and I get a laundry list of “critical items.” The entire list of issues is labeled “cri However, I go to have my air condition assessed for problems, and I get a laundry list of “critical items.” The entire list of issues is labeled “critical,” even items unrelated to my problem. If everything is labeled “critical,” how can I determine what actually needs to be addressed immediately, or what can be addressed in the next month or so. Bigger issue is that I paid $200 for an assessment that said I needed a complete overhaul of my air conditioning system for $4200. When I had someone else look at the truck, I did not need to replace everything Leson listed. My air condition is working wonderfully, and I did not replace all the parts Leson listed “needed” to be replaced. Leson seems dishonest and I will not be bringing my truck there, nor will I buy any future vehicles from Leson. More