Les Stanford Chevrolet Cadillac
Dearborn, MI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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i emailed kayla went to dealer on a thursday to get my old truck appraised and told her only way could get a vehicle she took me for test drive in a truck and i told her what i was looking for and next da old truck appraised and told her only way could get a vehicle she took me for test drive in a truck and i told her what i was looking for and next day friday was driving away in new 2012 silverado thanks again for all your help william helton More
My family has been Going to StanFord for years. My wife and I where in the market to buy a new camaro and James handled everything from beginning to the end without going into sales person mode. it had bee and I where in the market to buy a new camaro and James handled everything from beginning to the end without going into sales person mode. it had been a while since we bought a new vehicle and he made it a pleasurable experience and saved us a ton. Buy American! More
My wife and myself took a day trip roughly 2 hours south of our home to visit the Henry Ford Museum / Greenfield Village located in Dearborn MI. When we arrived, we discovered that a great deal of engine co of our home to visit the Henry Ford Museum / Greenfield Village located in Dearborn MI. When we arrived, we discovered that a great deal of engine coolant was leaking from the front of our truck, so we immediately contacted OnStar who put us in touch with Les Stanford Chevrolet. The dealership informed that they will try to get us in, but due to General Motors reductions of dealerships they were the only one in the area to service the large amount of traffic that is in the area (Dearborn is a suburb of Detroit) and that they were three days behind on their regular service calls. But wow did they ever come through, any other dealership in my hometown (I live outside of Saginaw, MI) would have probably said "we are sorry for your bad luck, but we just can't help you", but not Les Stanford Chevrolet they not only got us in to find out what the problem was. Which turned out to be a cracked radiator, they were able to get the new part and have it installed that day, plus they had their driver take us to the Henry Ford museum and pick us up while we waited for them to repair our truck. If that is not great customer service, then show me what is. Sadly, it is not practical for me to give them all of my regular business, because if I lived in their area I would in a heartbeat, without thinking twice. So, if you live in the Dearborn, MI area, Les Stanford Chevrolet is in my opinion the absolute best dealer you could possibly go to. More
The salesman listened to exactly what I told him I wanted and found the exact vehicle he did not ty to sell me something on his lot he looked and found the vehicle. I did almost the whle transaction over the and found the exact vehicle he did not ty to sell me something on his lot he looked and found the vehicle. I did almost the whle transaction over the phone he did not waste my time he explained all of my options regarding extended warranty etc. Everyone else at the dealership was very proffesional as well and I would recommend this dealership to anyone. More
I needed my radio unlocked when my battery went down during the winter. I called the Les Stanford service dept and explained my plight. I was informed to come over and my radio would be unlocked. I s during the winter. I called the Les Stanford service dept and explained my plight. I was informed to come over and my radio would be unlocked. I stopped by Friday 28 April 11 and in five minutes my radio was unlocked, I was shown how to unlock the radio, and was informed that if it happens again I can always stop by and service will unlock the radio. My service was complementary and I greatly appreciate that. Thanks for your care and professionalism. Tom K More
Great service from afar. I contacted Dennis Tap via email and telephone and we had a great time ordering the very first 2010 Corvette Grand Sport to be ordered from Les Stanford. Dennis was very r email and telephone and we had a great time ordering the very first 2010 Corvette Grand Sport to be ordered from Les Stanford. Dennis was very responsive to my needs and kept me informed of the status throughout the entire process. He assisted by advising the pluses & minuses for the plethora of options that I was considering. I was very impressed wth Les Stanford's final cost of the Grand Sport, even though Chevy had not released the Grand Sport pricing until several months after we began discussing the purchase. Finally, Dennis helped arrange for my wife and I to fly from Texas to Deerborn and the delivery and send-off was a real pleasure for the both of us. More
Customer Service at Les Stanford was excellent. Ali Reda surpassed "great" customer service. He worked with my husband and I until we were found he perfect vehicle that met our needs and our spending limit surpassed "great" customer service. He worked with my husband and I until we were found he perfect vehicle that met our needs and our spending limit. He helped us decide on our Lease vs. Buy option and made sure we knew exactly where our money was going. He was exremely friendly and went above and beyond by staying in close contact with us. We never felt pressured to get into an agreement. Everyone at this dealership was friendly and approachable. I am so happy we went through Ali Reda and the Les Stanford family for our purchase. I highly recommend them. More
I feel Herbert Sowell, sales rep at Les Stanford dealership, worked honestly and diligently with me to find the car & price I wanted. The caliber of quality customer service provided by Mr. Sowell dealership, worked honestly and diligently with me to find the car & price I wanted. The caliber of quality customer service provided by Mr. Sowell and the dealership has exceeded my shopping experience expectation. I would most definitely be inclined to recommend Les Stanford to family members and friends. I am COMPLETELY SATISFIED with my new purchase. More
The service department was very helpfull and professional The service department was very helpfull and professional in the way my problem was taken care of. The issue I had was with the defrost system, the The service department was very helpfull and professional in the way my problem was taken care of. The issue I had was with the defrost system, the car was taken in and repaired within a couple of hours without an appointment. I also had a question about the remote start and lenny Russ printed out the answer to questions I had about the system. Thanks to lenny and Thanks to Ray Schaffer my salesman. I have been very satified with both the sales dept and the service department. More
Ali is an excellent salesman! He leads you to the car you need and want. This is the second vehicle that I have bought from him and he finds you the best price he can. I consider Ali a good friend or more pr need and want. This is the second vehicle that I have bought from him and he finds you the best price he can. I consider Ali a good friend or more preciously, he make me feel like it! Thank you for another great experience! More