Les Stanford Chevrolet Cadillac

Les Stanford Chevrolet and the salesman,John DeAngelis is everything you are looking for in buying a vehicle. John was very helpful when I came in to buy my Chevy Cruze,he went above and beyond to make this everything you are looking for in buying a vehicle. John was very helpful when I came in to buy my Chevy Cruze,he went above and beyond to make this a pleasant car buying experience. John is a very dedicated and courteous salesman who pulled out all the stops in working out what could be the best package to fit my needs. John exceeded my expectations. I would recommend Les Stnaford Chevrolet, and in particular John DeAngelis to friends and family and already have. I know who I will continue doing business with in the future....JOHN DEANGELIS!!! More

Hello, this is my first experience with Les Standford and the 3 individuals I delt with ( Erik Hibbard, Joe Quinn and Tom Manatine) were very professional and very quick with the return phone calls, the pape the 3 individuals I delt with ( Erik Hibbard, Joe Quinn and Tom Manatine) were very professional and very quick with the return phone calls, the paperwork and the delivery. The Used Dodge Ram I purchased was prepped and ready to go when they said it would be and all the paperwork was a breeze to go thru. I would recommend these guys and the dealership to anyone looking for a pleasant buying experience. Thanks Guys!! Dan Martin (Allen Park) More

The staff made it possible for me to get exactly what I wanted within my budget. I am extremely happy with the outcome and my new Equinox! wanted within my budget. I am extremely happy with the outcome and my new Equinox! More

Back in October 2011 my husband and I leased our 5th vehicle with les Stanford. What a fiasco. There were so many screw ups By our salesman Tony Aguirre, but no apologies just excuses. Finally after get vehicle with les Stanford. What a fiasco. There were so many screw ups By our salesman Tony Aguirre, but no apologies just excuses. Finally after getting fed up with his mistakes we contacted management. But to our surprise, he was defensive to what we tried to explain about our experience. I couldn't believe after all of these years this is how we were treated by a salesman and management. And to make matters worse, recently I went in for my first oil change. And guess what, Val voline. explained to me I couldn't have a regular oil change anymore. Gm is forcing people to pay all this money for oil they want to be put in all 2011 and newer vehicles. That would have been ok except my salesman Tony Aguirre never mentioned anything about it. Wow almost 6 months later and Tony is still screwing up my purchase. And it costs between 55 and 65 dollars for an oil change on my truck now. I will never buy a gm car again. Ford and Chrysler only. I can't wait to get rid of this silver ado truck. Soooooooooooooooooooo disappointing. More

Quite simply, my out of state purchase of a new Corvette from Les Stanford Chevrolet was amazing! It exceeded all of my expectations for one reason-the total professionalism of my Internet Salesman, Mr. Den from Les Stanford Chevrolet was amazing! It exceeded all of my expectations for one reason-the total professionalism of my Internet Salesman, Mr. Dennis Tap. From my first query to Dennis about the car to our final send-off from the dealership in our new Corvette, Dennis demonstrated superb customer service. This is a quality so lacking in today's marketplace. I received personalized, Concierge level service from him akin to the service I have received around the world in leading hotels, as a former international airline pilot. He was completely honest in all negotiations and had superior knowledge of all current GM and affinity incentive pricing matters. His technical expertise and product knowledge was outstanding. As a former airline Captain, I appreciated his precise and in-depth knowledge of Corvette's safety features, performance capabilities, and operational functions. Any communiques exchanged with Dennis by email, text or telephone, were 100% precise, very detailed and executed flawlessly, in a timely and consistent manner. This guy dots the i's and crosses the t's. His attention to detail and customer service orientation is outstanding-particularly as an Internet buyer, where the preliminary discussions and negotiations are conducted without the benefit of face to face contact. This is a guy you can trust! He will deliver. Dennis Tap and Les Stanford Chevrolet/Cadillac in the Detroit area should be your FIRST choice when you consider a new Chevrolet, a Corvette or a Cadillac purchase. You would be hard pressed to find any Corvette dealer in the nation who can beat Les Stanford's pricing and selection. When you are buying your next new Corvette, Cadillac, or Chevrolet, you want Dennis Tap as your Salesman. He will make your new car purchase a wonderful experience and you can write his next stellar review after you drive off in your new car from Les Stanford Chevrolet/Cadillac. More

John DeAngelis was a very professional and very enthusiastic consultant. John explained all the features when we leased our new Cruz. When my husband and I communicated to him that we were leasing enthusiastic consultant. John explained all the features when we leased our new Cruz. When my husband and I communicated to him that we were leasing a new car to replace the one that was involved in a car accident he explained the safety features including the 10 air bags. He also made sure the Onstar feature was set up before we left the dealership. John is a real asset to Les Stanford. I would recommend John to my family and friends. More

I shopped nationwide and Les Stanford was definitely the most price competitive BUT their customer service was excellent and follow through after the sale was perfect. As a business owner I have very high most price competitive BUT their customer service was excellent and follow through after the sale was perfect. As a business owner I have very high expectations and my buying experience at Les Stanford exceeded all of my expectations. Bruce Bosch Temco Engineered Products, inc More

Drove over for a my first oil change on my new Chevrolet Malibu and arrived at 5PM (they close at 6PM). Tony Aguirre told me via email to stop by anytime next week and he would take care of my first oil cha Malibu and arrived at 5PM (they close at 6PM). Tony Aguirre told me via email to stop by anytime next week and he would take care of my first oil change. Upon pulling into the service area, I walked over towards 4 employees chatting about restaurants and offered me no guidance as to where I should go. I then looked around and found a door labeled something along the lines of "service writeup". I walked through the door and found several desks with PC's on them. I stood in front of the first one with an employee and said "Hi". I was given a look by this unnamed employee that did not express he was thrilled to see me. Shortly thereafter he walked off and said nothing to me. I then walked to the second desk and manned by Lenny Russ. When he finished his current work, I told him I was there for an oil change. He proceeded to tell me it was too late and that the car would need to stay overnight. I told him "no, get me the manager." He then walked out the door and did not reply to one of his coworkers who asked him a question (I believe his name was Wesley) At this point I tell him this dealership has very poor communication, not only with customers but also amongst their own staff. In the meantime Lenny returns and tells me I will be able to get my oil changed. I tell him Tony said he would take care of my first one free of charge. He tries to call him but is unable to get a hold of him. I tell him I can forward an email to him from Tony stating this. He says, "forge me an email?" At this point I am speechless. Communication is failing. Wesley tells Lenny to just take care of it, I forward Lenny the email after looking at his business card for his address. I tell Lenny I have forwarded him the email. I go into the waiting room and Mike Macdonald comes in to talk with me. I proceed to tell him this dealership is where the public interacts with GM and my interaction has not been good. I tell him from a workflow analysis point of view this place needs better defined communication. If they do not take oil changes at 5PM, put that on their voice mail message. When I called the day before the recording mentioned no such thing. Mike told me they have been really busy with the nice weather and people taking their cars out of storage. And other dealerships closing up has also increased their business. BUT this is the biggest Corvette dealer in the country and they also sell Cadillac. I told Mike this dealership needs to give top notch service - they should be a model delaership for GM. Better management is needed here. The staff seems uncaring about their customers until the customer complains. It should not be this way. If GM dealers are treating their customers this way, the next bankruptcy will not take 100 years like the last one. I hope my experience was an anomaly. I want to see GM do well but was very disappointed by my experience there today. More

Kayla Kish is the best Salesperson ever. Explained everything to me in detail until I understood it all. Very personable and was pleasure to have her as my salesperson. Will definitely come back to he everything to me in detail until I understood it all. Very personable and was pleasure to have her as my salesperson. Will definitely come back to her for my next car for sure. More

she was very friendly. she knew about the car. she knew she was very friendly. she knew about the car. she knew how to talk to people. she is someone special that made getting the car ever so sweet. i she was very friendly. she knew about the car. she knew how to talk to people. she is someone special that made getting the car ever so sweet. i will come back in 3 years to see her. More