Les Stanford Chevrolet Cadillac

I have purchased a lot of cars over my lifetime and dealt with a lot of different dealerships. This one by far surpasses all the dealer ships I have dealt with. They always go out of their way to ensure tha with a lot of different dealerships. This one by far surpasses all the dealer ships I have dealt with. They always go out of their way to ensure that your needs are met. More

The people that I work with were all very nice and helpful and very helpful with my purchase, however after spending about five hours in the dealership and after driving home, I realized that the car helpful and very helpful with my purchase, however after spending about five hours in the dealership and after driving home, I realized that the car was much smaller than the car I traded in. I called the next morning to rescind the transaction before the dealership opened and my salesperson Scott said he would check to see if that was possible but he doubted I would be allowed to cancel my purchase because the paperwork had already been sent to the Secretary of State. I did contact the Secretary of State and the Michigan department of treasury and was told that it was possible to rescind the purchase and I was given a form to complete to get the tax monies back. After a week of multiple phone calls and much angst on my part, I was told that the dealership would not allow me to cancel the purchase and get my old car back. Needless to say I was very disappointed. I do understand that it was at the dealership’s discretion to allow me to rescind the contract but after driving home, I realized how much smaller the new car was than my trade in and that the new car would not have the same space to carry the things that I needed to carry. I admit that I made the mistake as I thought that the CT5 was supposed to be the same size as the XTS that I traded in. More

All of the people that I encountered, there was very professional and extremely friendly, my salesman Wes Howland Treated me with the utmost kindness. This is my third vehicle With him and I am extremel professional and extremely friendly, my salesman Wes Howland Treated me with the utmost kindness. This is my third vehicle With him and I am extremely pleased. On a scale of one to 10 he is a 10.!!! And I will refer friends and family to him. Thank you More

The service at Les Stanford is second to none, I’m rather particular and I wouldn’t go anywhere else for good clean service particular and I wouldn’t go anywhere else for good clean service More

Dealership is professional and open about what to expect with any work I’ve had done with my car. Prices are reasonable especially with my points. with any work I’ve had done with my car. Prices are reasonable especially with my points. More

Always a great experience! I'll keep coming back . Great selection of vehicles and nice colors I'll keep coming back . Great selection of vehicles and nice colors More

I went in for a scheduled oil change, tire rotation and tire balance. Everything was good. tire balance. Everything was good. More

Very fast and courteous personnel in service dept. Knowledgeable, friendly and thorough which included a free car wash. Knowledgeable, friendly and thorough which included a free car wash. More

They were right on time with my appointment and every thing went smooth and I will be back thing went smooth and I will be back More

I was able to get in and out within 1 1/2 hours for scheduled maintenance and the sales person saved me $20 with a coupon he had available. Great customer service!!! scheduled maintenance and the sales person saved me $20 with a coupon he had available. Great customer service!!! More