Les Stanford Chevrolet Cadillac
Dearborn, MI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Best for normal service, in a timely manner, they are also great for the unexpected break down. Service Writer was excellent Mike M also great for the unexpected break down. Service Writer was excellent Mike M More
Took my 2022 silverado in for service for a radio problem. Can not get text messages or text message notifications on the radio. So when I am in my truck I have no clue when someone texts me. After s problem. Can not get text messages or text message notifications on the radio. So when I am in my truck I have no clue when someone texts me. After several weeks at the dealership they could not figure out what to do and ended up sending it to the body shop for paint repairs. Scott Estey was my sales rep. DO NOT USE HIM. I called Scott about a scratch that went down the whole passenger side. He kept telling me he would speak to the bodyshop and just gave me the run around for al.ost 7 months. I was able to talk with the sales manager Cory and he made it right asap. Thank you Cory. My service guy Mike Mcdonald was great but in the end the tech could not get my radio working right. So now I have filed a complaint with Gm over this radio problem. Also the bodyshop broke a push pin on my door panel causing the pin to damage the door panel. There was a module hanging from under my truck that should have been installed behind the license plate. I had to fix both problems myself. More
This was a terrible experience. My car was there over a week and no one contacted me one way or another even though they said they would. I had to call them 3 different times to get My car was there over a week and no one contacted me one way or another even though they said they would. I had to call them 3 different times to get the status. When they finally were able to give me a estimate for the work, they asked me for the last 4 digits of my social security number. When I wasn't willing to give them that they said I had to physically come in to sign off on it. I decided to take it elsewhere. When I asked for the estimate they had givene on the phone in writing, they hand wrote. Never once apologized for never getting back to me. Terrible customer service! More
James Quinn was excellent. He was thorough, thoughtful and a pleasure to deal with. Thank you He was thorough, thoughtful and a pleasure to deal with. Thank you More
Les Stanford is so easy to deal with. My salesperson Wes texted with me like an old friend and made the sale seamless. I’m always treated like family…and although I’ve never had a major My salesperson Wes texted with me like an old friend and made the sale seamless. I’m always treated like family…and although I’ve never had a major repair, service is always on point with my maintenance. Great overall service! More
This dealership accepts money on behalf of customers, which includes money for the vehicle sale and the rest allocated toward remaining lease payments, and not complete the deal by paying of the remainin which includes money for the vehicle sale and the rest allocated toward remaining lease payments, and not complete the deal by paying of the remaining balance of the lease being turned in. More
Jeff Edwards was a considerate and professional service manager. You can trust him to give you an honest evaluation, provide updates, and come through to complete the job. If you have a C8, this is the o manager. You can trust him to give you an honest evaluation, provide updates, and come through to complete the job. If you have a C8, this is the only place to get service, and I drive over an hour to get there! Thank you Jeff!! More