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Les Stanford Chevrolet Cadillac

Dearborn, MI

4.5
837 Reviews
Les Stanford Chevrolet Cadillac has been serving metro Detroit -- and the nation -- since 1968. Offering a full line of Chevrolet and Cadillac vehicles with an excellent reputation for sales and service, Les Stanford is pleased to assist you with your vehicle options. We also offer a Pre-Owned department where you can purchase a vehicle that has been through a rigorous inspection process, allowing you to feel confident in your purchase. Also known as America's Corvette King, Les Stanford Chevrolet has delivered a Corvette to every state in the nation, including the District of Columbia, Hawaii and Alaska. You can buy your Corvette from us and experience exceptional service through one of our 13 Corvette specialists who handle out-of-state buying every day. We know how to get you the exact Corvette you've dreamed of at the absolute best price available. Plus, we honor ALL GM discounts! If you're in the market for a Chevrolet, Cadillac or Corvette, give us a call. We'd be happy to assist you.
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21730 Michigan Ave

Dearborn, MI

48124

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Showing 837 reviews

July 30, 2024

Service Representatives are polite, courteous and respectful and keep you apprised of the status of service More

by lindajmac27
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Kuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip
July 27, 2024

The dealership service area is clean, coffee available and the staff is very friendly, they open early. More

by QueenPetty
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
None of these
July 27, 2024

Best for normal service, in a timely manner, they are also great for the unexpected break down. Service Writer was excellent Mike M More

by Smay201
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Michael Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

Took my 2022 silverado in for service for a radio problem. Can not get text messages or text message notifications on the radio. So when I am in my truck I have no clue when someone texts me. After s More

by midmichigandoor
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Armos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Beaker
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

This was a terrible experience. My car was there over a week and no one contacted me one way or another even though they said they would. I had to call them 3 different times to get More

by lynnesantoscoy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Daniel Melton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Les Stanford Chevrolet Cadillac responded

Thank you genuinely for providing this very valuable feedback. We are so sorry to hear that this was your most recent experience with us. We would love to discuss this further with you so we can help to resolve your current situation as well as any future operational issues. Please contact us and ask to speak directly to our Service Director. We can be reached at 313-457-0364.

July 19, 2024

James Quinn was excellent. He was thorough, thoughtful and a pleasure to deal with. Thank you More

by usdegnanb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James C Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2024

Great Dealership, I told them what I wanted and they delivered. Third purchase from them. More

by Juanikabenson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sage
July 16, 2024

Les Stanford is so easy to deal with. My salesperson Wes texted with me like an old friend and made the sale seamless. I’m always treated like family…and although I’ve never had a major More

by eye460
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Wes Howland
July 15, 2024

This dealership accepts money on behalf of customers, which includes money for the vehicle sale and the rest allocated toward remaining lease payments, and not complete the deal by paying of the remainin More

by kaufm1cl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank Fleshner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Les Stanford Chevrolet Cadillac responded

Good evening Dr Kaufmann, Thank you for taking my call earlier today. I am glad you brought this to our attention so we could right our wrong. Your payoff has been set up and as discussed I will contact you tomorrow to confirm it was indeed sent to GM Financial. I apologize that this was overlooked by our sales associate. It is surely not our practice to cause delays in payments or not complete our financial obligations to our customers. Thank you, Kimberly French, GSM

July 11, 2024

Jeff Edwards was a considerate and professional service manager. You can trust him to give you an honest evaluation, provide updates, and come through to complete the job. If you have a C8, this is the o More

by djwareck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Edwards
Jul 11, 2024 -

Les Stanford Chevrolet Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Les Stanford Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

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