Les Stanford Chevrolet Cadillac
Dearborn, MI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Cadillac XT4 This is my third car leased from les standard Cadillac and I don’t think I will go anywhere else in the near future. Working with Michelle sladovich w This is my third car leased from les standard Cadillac and I don’t think I will go anywhere else in the near future. Working with Michelle sladovich was very fast and satisfying. She answered to my requests in a timely matter and was very efficient. Most paperwork were done trough emails and I was able to pick up my new SUV In one hour no wait or wasted time. The dealer staff are all friendly and welcoming. I love my new XT4 and the price I got for a fully optioned Luxury car. Thanks again michelle (esp for the bow tie) ❤️ More
Another Great Experience I just leased my second Cadillac from Les Stanford and Michelle Sladovich. As expected, I was treated to another great experience. Michelle delivers a I just leased my second Cadillac from Les Stanford and Michelle Sladovich. As expected, I was treated to another great experience. Michelle delivers an excellent customer experience with the backing of a great inventory from Les Stanford. I look forward to my next lease/purchase. More
No games, Customer focused I just bought a 2019 XT5 from Michelle Sladovich. 2nd vehicle purchase from her. 0 hours sitting in the dealership offices. I got the quote scenarios I just bought a 2019 XT5 from Michelle Sladovich. 2nd vehicle purchase from her. 0 hours sitting in the dealership offices. I got the quote scenarios I asked for, my questions answered, and my vehicle delivered to my home. 3 out of 5 dealers wouldn't quote over the phone, wanted me in the dealership office. No time for that.... More
Amazing It all started when Michelle sent me an invitation to view the freshly spanking brand new 2020 Cadillac XT6. She tried to order it in my color, but it It all started when Michelle sent me an invitation to view the freshly spanking brand new 2020 Cadillac XT6. She tried to order it in my color, but it was too expensive for me. I waited. Michelle called me with incentives. She checked another color XT6 with more to offer and its reasonable. Needless to say, I was excited. I signed my life away. I am now top of the line in my price range. A week later I returned to Michelle and Jeremy to explain what I signed 🤣🤣🤣🤔. Thank you two for explaining everything and treating me like family 😁😁😁😁👍👍👍👍👍#SOEXCITED More
Dearler rater: excellent Real clean dealership. Friendly employees very welcoming. My sale representative Michelle delivered to me the exact car I wanted, explained the new Real clean dealership. Friendly employees very welcoming. My sale representative Michelle delivered to me the exact car I wanted, explained the new functions of the car with a smile :). I was very pleased with the service I received. More
Great Experience! The experience I had at the dealership and with Melissa was awesome. This was my first brand new vehicle and she was able to answer all of my question The experience I had at the dealership and with Melissa was awesome. This was my first brand new vehicle and she was able to answer all of my questions. She's extremely personable and I would definitely buy from her again. More
Excellent service very attentive and helpful! I knew what I wanted and Melissa went above and beyond to make sure I was happy and went home with it! I am so happy with my purchase! I knew what I wanted and Melissa went above and beyond to make sure I was happy and went home with it! I am so happy with my purchase! More
My agent Telecia was great and she actually cares about her customers and for a first time leaser she was great and helpful love ya girl her customers and for a first time leaser she was great and helpful love ya girl More
Very Professinonal! Mrs. Zanders made this experience easy! I haven't brought a brand new car in years so I was already very nervous. She made me feel comfortable about t Mrs. Zanders made this experience easy! I haven't brought a brand new car in years so I was already very nervous. She made me feel comfortable about this decision, I really appreciate how she took her time and explained everything. Thank you so much!!!! More
Stanford gives customers the wrong service address As arrived for my scheduled 7:00 AM service appointment for an oil change, I was met with locked gates everywhere. For 45 minutes I scratched my head As arrived for my scheduled 7:00 AM service appointment for an oil change, I was met with locked gates everywhere. For 45 minutes I scratched my head, walked around the building, looked for signs, and left messages with the Service Manager. Then I noticed the Cadillac dealer across the street was also Les Stanford. So I walked across Michigan Ave. and found the service department to the rear of the Cadillac dealership also did Chevrolet. My service appointment gave me the address for Les Stanford Chevrolet. No one bothered to tell me their service department was hidden behind the Cadillac dealership. No one returned my messages. No one answered the phone, even after 7:00 AM when they were open. Their Chevrolet website makes no mention of the location of their service department. How lazy can you be to give no clarification on your website! No signs at the Chevrolet dealership that service is behind the Cadillac dealership on the other side of the street? To make no mention of this during scheduling of the service? My salesman couldn't have made mention of this during our texts? No sign on the door where I was looking for a phone number? I cannot imagine how a dealership could grow so large when they don't even tell a brand new customer that their service department is behind the dealership on the other side of the street. It was only after I walked around Les Stanford Chevrolet without seeing "SERVICE," then noticed that the Cadillac dealership was Les Stanford, when I decided to run across 5 lanes of Michigan Avenue to ask the Cadillac people where the Chevrolet dealership's service department was. Yes, I figured it out. But obviously I feel Les Stanford Chevrolet should clearly POST the location of their service department. And if you schedule service there, look at your appointment. You'll see the ADDRESS for service is NOT for the Les Stanford Cadillac, it is the address of Les Stanford Chevrolet. So where would you think you would go? How long has this been going on, and no one has ever brought this to their attention before? I did add a star because the oil change was prompt and professional. That is....once I used the better part of an hour to find out where I was supposed to go. More




