
Les Stanford Chevrolet Cadillac
Dearborn, MI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Very good service and delivery considering the situation that exists with lack of computer chips. Michelle Sladovich is one the best sales persons I have ever had. I have considerable experience with sales that exists with lack of computer chips. Michelle Sladovich is one the best sales persons I have ever had. I have considerable experience with sales people purchasing/leasing 35 pus cars in my life. More
This is the 2nd car I've leased from Michelle and she has consistently been outstanding, often going above and beyond to assure I was comfortable and knowledgeable during the process. She is a precious asset consistently been outstanding, often going above and beyond to assure I was comfortable and knowledgeable during the process. She is a precious asset to not only the GM family but my family as well. More
Les Stanford Chevrolet Cadillac don’t care about customer satisfaction. I back ordered my white trailblazer on December and received a satin steel trailblazer instead after a couple of months. So what satisfaction. I back ordered my white trailblazer on December and received a satin steel trailblazer instead after a couple of months. So what happened is that one of the sales person changed the tag on the white car and sold it to a different customer. I already had the papers signed and deposited money. Kevin did his best to find me a car, he was nice with me but management wasn’t that good. They don’t care about customer satisfaction, I asked a couple of employers and they told me they should give you a better deal or discount. I tried but they don’t care. I don’t suggest this dealership to anyone. FYI - I didn’t have a choice but to buy whatever car was available because i was in need of a car. More
From the first contact with Michelle, I could tell that I was dealing with a professional. I was also working with another dealership and was not getting a good response or follow up. Michelle was thorough, was dealing with a professional. I was also working with another dealership and was not getting a good response or follow up. Michelle was thorough, efficient and easy to work with. She knew that I was on a tight schedule and due to her multitasking, she made it happen. A credit to your organization and the Cadillac brand! More
COARECE A FINANCE GUY AND CRAIG BOND A ACTUAL MANAGER will not,do not return calls horrible customer service worst ever. I bought a new escalade in 2020 and I sold the escalade in nov of 2021. Since n will not,do not return calls horrible customer service worst ever. I bought a new escalade in 2020 and I sold the escalade in nov of 2021. Since nov i have been trying to get a refund on a separate warranty i had purchased they have clinched their but cheeks together so tight and will not refund remainder of my money back these 2 guys COARECE AND CRAIG BOND will not return calls hide in their offices when i came in to start process to get my refund give me the run around and are just horrible people in general My salesperson even was shocked buy their behavior actually came across the street to try to help out and COARECE HID IN HIS OFFICE AND TRIED TO PUT IT OFF ON OUR SALESPERSON. These guys wanted my wife and i to order our new 22 escalade from them and they would get back to me I WOULD NEVER PURCHASE A VEHICLE FROM LES STANFORD CADILLAC AND CHEVY DEALER I WOULD DRIVE AS FAR AS ANOTHER STATE TO PURCHASE A NEW CAR BEFORE BUYING FROM THIS DEALER. More
I just want to say Wes Howland went above and beyond to get me back into the Malibu and the best price monthly. He was very professional and I enjoyed working with him and will continue to lease my vehic get me back into the Malibu and the best price monthly. He was very professional and I enjoyed working with him and will continue to lease my vehicles through Les Standford and Wes. Thanks again for everything. Loving my 2021 Chevy Malibu. More
You guys aren't going to believe this. I called the cadillac dealer to arrange a ridefrom the airport and they told me they sold the car! $10,000 security deposit, copy of the title, purchase agreement cadillac dealer to arrange a ridefrom the airport and they told me they sold the car! $10,000 security deposit, copy of the title, purchase agreement in hand, check fedex'd from bank yesterday. Their manager's only words were "sorry" 2020 ct6 platinum blackwing I've filed a complaint with manager's AG but nothing will happen. I really didn't expect this greedy, xx treatment from a cadillac dealer. Ban les Stanford cadillac chevrolet everyone! And if you're the guy that went in this morning and offered more for the car I already bought then I hope you didn't know it was sold because karma comes around. More
Great experience, Michelle was super helpful and nice. Bought my car remotely all was done via email and telephone with great communication. As for the facility, very neat. Will I recommend them, yes I wi Bought my car remotely all was done via email and telephone with great communication. As for the facility, very neat. Will I recommend them, yes I will. More
Groan is an outstanding Sales Professional. Great communications skill and excellent product knowledge. Great job communications skill and excellent product knowledge. Great job More
Alie reada is a horrible sales person he promised my son a car no later than July n messed up his graduation party with no car promised with a1000 dep taken in oct a car no later than July n messed up his graduation party with no car promised with a1000 dep taken in oct More