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Les Stanford Chevrolet Cadillac
Dearborn, MI
843 Reviews
Les Stanford Chevrolet Cadillac has been serving metro Detroit -- and the nation -- since 1968. Offering a full line of Chevrolet and Cadillac vehicles with an excellent reputation for sales and service, Les Stanford is pleased to assist you with your vehicle options. We also offer a Pre-Owned department where you can purchase a vehicle that has been through a rigorous inspection process, allowing you to feel confident in your purchase.
Also known as America's Corvette King, Les Stanford Chevrolet has delivered a Corvette to every state in the nation, including the District of Columbia, Hawaii and Alaska. You can buy your Corvette from us and experience exceptional service through one of our 13 Corvette specialists who handle out-of-state buying every day. We know how to get you the exact Corvette you've dreamed of at the absolute best price available. Plus, we honor ALL GM discounts!
If you're in the market for a Chevrolet, Cadillac or Corvette, give us a call. We'd be happy to assist you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 843 reviews
January 06, 2021
Kimberly French tried to extort me for $110 by withholding my vehicle registration for an oversight on Les Stanford's part. Sales staff was good though. I actually had a decent buying experien withholding my vehicle registration for an oversight on Les Stanford's part. Sales staff was good though. I actually had a decent buying experience. My sales associate, Telicia Zanders, did an excellent job. She was quick to reply, courteous and conscious of my concerns and addressed them. My problem is with what had occurred after the sale was already completed. I got a call from Les Stanford Chevrolet asking me to pay the short of the license and registration fees. I asked for an explanation since I already signed the Vehicle Lease with Arbitration Provision and it already included a $40 license and registration fee. Apparently, the State of Michigan charges $150 for registrations for electric vehicles (I got a Bolt EV, great car btw) as opposed to the standard $40 for vehicles that run on gas. So Les Stanford asked me for $110 to make themselves whole after having to pay $110 out of their own pocket for the electric vehicle registration. I refused to pay the $110. I told them that it was an oversight on their part, and however unfortunate it is to lose money I wasn't going to front money for a mistake on their own computer system. This is where it got a little uglier. I was transferred over their New Car Sales Manager, Kimberly French. Kimberly told me that if I refused to pay the $110 that they would keep my vehicle registration and not send it to me. I told Kimberly that I signed a contract with Les Stanford that stated that if I didn't make my vehicle payments they could take my car away from me. I signed the contract that read "$40 for vehicle registrations," not "$150 for vehicle registrations." I'm adhering to the contract you put in front of me; should adhere to your end of the contract as well. Kimberly at various points of trying to "bring some sense into me" called me "rude...irrational....not human" and also accused me of blaming her sales staff for an error that wasn't their fault. I agreed with her on the last part. I told Kimberly that it wasn't the sales staff fault, it was possibly her computers fault or her fault for missing such an oversight as our Michigan's policies concerning motor vehicles. She ended the call adamant that I wouldn't receive me vehicle registration (which I need to drive the vehicle) until I paid Les Stanford $110. I called back this time trying to reach the top person in the building (at the time it was Dan Smith) and arrange an in-person meeting so I could receive my vehicle registration as our contract promised. I was promised by the front staff that they would call back and arrange a time that they could meet me. To my surprise, Kimberly French herself called back and stated that an in-person meeting with Dan Smith would not be necessary since they agreed that it would be best for me to receive my vehicle registration through the mail instead of retrieving it in person (I assumed they thought it would be a bad look to have a new paying customer to cause a fuss in their dealership.) I did appreciate that they changed their mind and save me from a trip to the dealership. But when I asked for an apology from Kimberly about calling me "not human, rude and irrational" she claimed that she was "sorry that I was offended." I was a bit disappointed but not surprised she didn't apologize for what she called me given our conversations that morning. More
by nichols92on
December 04, 2020
Second Corvette I have purchased from Les Stanford. Received outstanding service from Goran Krstovski. Would definitely recommend this dealer to anyone who wants to purchase a new Corvette. Received outstanding service from Goran Krstovski. Would definitely recommend this dealer to anyone who wants to purchase a new Corvette. More
by bobsc6
Employees Worked With
November 02, 2020
Melissa was very professional. Was available anytime I called and had a question. She helped me pick out my new chevy Blazer. Would highly recommend Melissa. called and had a question. She helped me pick out my new chevy Blazer. Would highly recommend Melissa. More
by Dee
Employees Worked With
Melissa Sinasac
October 27, 2020
Melissa was great whenever I called she was there ! Best place to buy your first car & start your credit as a first time car buyer ! Thanks to Melissa & Les Stanford 🤞🏼 place to buy your first car & start your credit as a first time car buyer ! Thanks to Melissa & Les Stanford 🤞🏼 More
by Owenshyan
Employees Worked With
Melissa Sinasac
October 22, 2020
Just picked up my 2020 Corvette. This is the second Corvette I have purchased from Goran Krtovski at Les Stanford. Great guy to work with. Kept me updated thru the whole process and made the paperwor Corvette I have purchased from Goran Krtovski at Les Stanford. Great guy to work with. Kept me updated thru the whole process and made the paperwork end seamless! More
by tmbierman
Employees Worked With
October 07, 2020
Michelle was very helpful in locating the vehicle with all of the accessories I wanted. She was very knowledgeable on the car and made my purchase experience easy. all of the accessories I wanted. She was very knowledgeable on the car and made my purchase experience easy. More
by smh
Employees Worked With
September 24, 2020
No pressure sales at any point. Any questions I had we're answered, and other than that I was able see or test drive whatever models I wanted. When it came time to make a decision Melissa priced out a few op answered, and other than that I was able see or test drive whatever models I wanted. When it came time to make a decision Melissa priced out a few options for me which made the choice easier. Her sales manager was able to give me a fair price based on the online prices from another dealer. The process of purchasing was extremely quick and easy. Melissa had everything taken care of and ready to go prior to our arrival. Dale in financing got us a competitive rate and was no pressure with the extras. A night and day experience from my last car purchase, and if I ever need another Chevy I know where to go! More
by cseidl12789
Employees Worked With
Dale Romeo, Melissa Sinasac
September 21, 2020
I had the best customer service at this location!! Customer service is something that is important to me, and I give them 2 thumbs up!!! Customer service is something that is important to me, and I give them 2 thumbs up!!! More
by raynerrobinson
September 20, 2020
The best And customer service and probably the most knowledgeable polite sales person I have ever had the pleasure of doing business with cannot say enough nice kind words. knowledgeable polite sales person I have ever had the pleasure of doing business with cannot say enough nice kind words. More
by Chris
Employees Worked With
September 17, 2020
Goran Krstovski actually cut his vacation short by a day, so I wouldn't have to wait one more day for my 2020 Corvette! Awesome! so I wouldn't have to wait one more day for my 2020 Corvette! Awesome! More
by Terrywilmott
Employees Worked With
