Les Stanford Chevrolet Cadillac

Terrace Palmer was great and very helpful. He helped make my first cadillac experience nice. He helped make my first cadillac experience nice. More

Excellent experience. Salesperson was professional, thorough and made the process of turning in my leased vehicle and purchasing a new one easy from start to finish. Thank Salesperson was professional, thorough and made the process of turning in my leased vehicle and purchasing a new one easy from start to finish. Thanks Terrence Palmer. See you in 3 years More

A great experience especially with my salesman. Terrance was very knowledgeable about the vehicle I ordered. Answered every question and explained every function of my vehicle. Terrance was very knowledgeable about the vehicle I ordered. Answered every question and explained every function of my vehicle. More

Used their online calculator to check a lease price. Received a price of $308 for 27 months with $1,300 due. For one month I tried grabbing this deal but Michelle and team dragged their feet and decided Received a price of $308 for 27 months with $1,300 due. For one month I tried grabbing this deal but Michelle and team dragged their feet and decided it was too good a deal too give me. Now I'm still looking. WHAT A HORRIBLE DEALERSHIP. Would never consider them again. Very disappointing. It's their own online calculator. More

my salesperson michelle sladowich was knowledgable and the dealer experience was quick and easy without any hassle the dealer experience was quick and easy without any hassle More

This is the 2nd car I've leased from Michelle and she has consistently been outstanding, often going above and beyond to assure I was comfortable and knowledgeable during the process. She is a precious asset consistently been outstanding, often going above and beyond to assure I was comfortable and knowledgeable during the process. She is a precious asset to not only the GM family but my family as well. More

Les Stanford Chevrolet Cadillac don’t care about customer satisfaction. I back ordered my white trailblazer on December and received a satin steel trailblazer instead after a couple of months. So what satisfaction. I back ordered my white trailblazer on December and received a satin steel trailblazer instead after a couple of months. So what happened is that one of the sales person changed the tag on the white car and sold it to a different customer. I already had the papers signed and deposited money. Kevin did his best to find me a car, he was nice with me but management wasn’t that good. They don’t care about customer satisfaction, I asked a couple of employers and they told me they should give you a better deal or discount. I tried but they don’t care. I don’t suggest this dealership to anyone. FYI - I didn’t have a choice but to buy whatever car was available because i was in need of a car. More

From the first contact with Michelle, I could tell that I was dealing with a professional. I was also working with another dealership and was not getting a good response or follow up. Michelle was thorough, was dealing with a professional. I was also working with another dealership and was not getting a good response or follow up. Michelle was thorough, efficient and easy to work with. She knew that I was on a tight schedule and due to her multitasking, she made it happen. A credit to your organization and the Cadillac brand! More

COARECE A FINANCE GUY AND CRAIG BOND A ACTUAL MANAGER will not,do not return calls horrible customer service worst ever. I bought a new escalade in 2020 and I sold the escalade in nov of 2021. Since n will not,do not return calls horrible customer service worst ever. I bought a new escalade in 2020 and I sold the escalade in nov of 2021. Since nov i have been trying to get a refund on a separate warranty i had purchased they have clinched their but cheeks together so tight and will not refund remainder of my money back these 2 guys COARECE AND CRAIG BOND will not return calls hide in their offices when i came in to start process to get my refund give me the run around and are just horrible people in general My salesperson even was shocked buy their behavior actually came across the street to try to help out and COARECE HID IN HIS OFFICE AND TRIED TO PUT IT OFF ON OUR SALESPERSON. These guys wanted my wife and i to order our new 22 escalade from them and they would get back to me I WOULD NEVER PURCHASE A VEHICLE FROM LES STANFORD CADILLAC AND CHEVY DEALER I WOULD DRIVE AS FAR AS ANOTHER STATE TO PURCHASE A NEW CAR BEFORE BUYING FROM THIS DEALER. More