
Les Stanford Chevrolet Cadillac
Dearborn, MI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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I like that there is prompt communication by way of text messages. I have always been treated respectfully. I also like that transportation is provided for pick up. messages. I have always been treated respectfully. I also like that transportation is provided for pick up. More
Les Stanford provides exceptional and quick vehicle service with knowledgeable technicians, prompt assistance, and outstanding customer care, ensuring a smooth and hassle-free experience. service with knowledgeable technicians, prompt assistance, and outstanding customer care, ensuring a smooth and hassle-free experience. More
Worst dealership I ever dealt with. Size, location and image of being a Cadillac dealership could all be improved. Dealership is small so parking was a challenge. No one to greet you up Size, location and image of being a Cadillac dealership could all be improved. Dealership is small so parking was a challenge. No one to greet you upon arrival. I negotiated on a car that was advertised with 6 miles, but actually had almost 500 when I got there for the test drive. The car was dirty, the tires were under inflated causing the TPMS to activate. Rear driver’s side door wouldn’t open. The lack of knowledge on the features from the salesman was disappointing. Upon delivery of the Cadillac, once he got the check, he couldn’t move on to the next customer fast enough. I was left by myself in the new car waiting for tech support from OnStar to help. After almost 25 minutes, I went going for the sales manager. He helped resolve the problem. I was never introduced to the service department or contacted by anyone after the sale other than this survey. Lastly, no bottled water was available. How sad for being a Cadillac dealership. I would encourage the dealer principal to visit other Cadillac dealership to learn how to improve. More
It was a great experiance mark my salesman was very knoladgable and helpful I will recomend you as great delership knoladgable and helpful I will recomend you as great delership More
The workers are good at what they do ( esp Mike K) I have not been disappointed once in over then 5 years. Keep it up have not been disappointed once in over then 5 years. Keep it up More
I took my car there for one thing know my tramission needs work I just paid 800dollars know they need 2500.00dollars worth of work I feel there terrible needs work I just paid 800dollars know they need 2500.00dollars worth of work I feel there terrible More