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Les Stanford Buick GMC - Service Center

Ferndale, MI

4.5
85 Reviews

85 Reviews of Les Stanford Buick GMC - Service Center

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January 21, 2025

Idk if it's the crew or turnover but quality and promptness not hitting the same. also wanted to charge me for a recalled part I guess they couldn't be bothered to look it up in the system. or call More

by Shaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know fam name. aint nobody introduced themselves since I signed the lease
January 17, 2025

They took great care of my car Alaa was super nice and understood everything I needed that needed to be done to my car More

by Danielle Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 15, 2025

Had car serviced for 2 recalls, dropped off and they called when done, fast service! More

by jjpmcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
January 03, 2025

Really took care and fixed my vehicle in a timely manner. John Malushi gave great service and assistance to me . Great job. More

by pblake15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Malushi was great.
December 26, 2024

John was very prompt professional and polite. He was friendly and attentive. He offered beverages while waited and checked on me periodically. The overall experience was phenomenal. More

by MarJetta Fair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service department
December 26, 2024

Fast and efficient. Very professional..clean and very well ran by management. Even offer rides if you do not want to wait for service. More

by lindawilliams6767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Marie Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

Best service department I have ever gone too in my 63 years in this planet! More

by Tony Raffin
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tom Gaynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Cowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Haack
December 19, 2024

Had a pleasant visit, everyone I encountered was courteous and polite. I went in for routine maintenance which turned into an oil change so it took over 2 hours. More

by evemontalvo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
December 18, 2024

Car Service and Customer service were excellent. ..that's why always I choose Les Stanford More

by Dave A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Marie Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

This dealership needs a heavy dose of Customer service training. They are just going through the motion s. Disingenuous More

by Karennelson659
Workmanship
Recommend Dealer
No
Employees Worked With
Oil change service only
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