Les Stanford Buick GMC

We went to and were contacted by this Authorized dealership via the Costco Auto Program. Salesperson and manager acted as if they were unaware of the program Then we asked to have dealer print the dealership via the Costco Auto Program. Salesperson and manager acted as if they were unaware of the program Then we asked to have dealer print the Costco Member Only Price Sheet, Salesman indicated that mfr rebates not to be combined with Costco program. We pointed out, as indicated in BOLD, that we are entitled to applicable mfr rebates and incentives and special financing, and dealer installed items or addendums are included. Salesperson was not knowledgeable about the vehicle. Salesman and manager kept trying to exclude rebates, and would not itemize rebates on paperwork. Finally, after purchasing vehicle, salesman was not able to help me in the personalization/set up of car. When I asked how to check oil %, he was looking on his phone for help. When asked about memory seating, he recommended that I set it up each time between drivers 1 and 2. When I went home it was still in Demonstration Mode. I called OnStar next day for help. We would not have continued with this dealership, if not for the Costco Auto Program. More

Everyone in the service department was so helpful and courteous. I appreciate the prompt acknowledgment when I arrived and the friendly smiles when I left. Thanks courteous. I appreciate the prompt acknowledgment when I arrived and the friendly smiles when I left. Thanks More

Very professional very family like I am very happy I went with them great ppl with them great ppl More

Check in was quick and easy. Workers for all areas are courteous and professional. Waiting areas clean with comfortable seating. Job well done. Workers for all areas are courteous and professional. Waiting areas clean with comfortable seating. Job well done. More

I always appreciate the personal service. I feel like family. I would recommend to friends and family. I feel like family. I would recommend to friends and family. More

Unless Stanford Buick GMC staff was very professional and polite. Ann Nash is a great sales person and gave good customer service. polite. Ann Nash is a great sales person and gave good customer service. More

Everyone is so informative and getting my vehicle serviced was a pleasant experience. The wait time wasn't bad at all. My vehicle was ready on time. serviced was a pleasant experience. The wait time wasn't bad at all. My vehicle was ready on time. More

Sales Department Yes/Service was horrible experience. Had my Hummer for 2 months only to finally look at it and say we need to order a part that’s on back order. If you had looked at it when brought in I Had my Hummer for 2 months only to finally look at it and say we need to order a part that’s on back order. If you had looked at it when brought in I wouldn’t have been inconvenienced for 2 months while my Hummer sat parked. More

Communication with me about my vehicle was very poor. Vehicle was tore apart before they confirmed they even had a part on hand. Had to wait hours for this fix and was not told. Vehicle was tore apart before they confirmed they even had a part on hand. Had to wait hours for this fix and was not told. More

I would definitely recommend anyone looking for a car to shop at this dealership and buy from Oge! The people are nice, helpful, and welcoming. I was able to find something that checked off all my boxes. shop at this dealership and buy from Oge! The people are nice, helpful, and welcoming. I was able to find something that checked off all my boxes. More