Leonardtown Ford

Leonardtown Ford has always taken wonderful care of us when we have purchased a vehicle from them. Shelby was wonderful to deal with. I love my new EcoSport when we have purchased a vehicle from them. Shelby was wonderful to deal with. I love my new EcoSport More

Recent auto purchase Top notch.... I shopped at three other Ford Dealerships. Not only did they beat my best deal by almost $1300.00, they delivered my truck to me!!! Don' Top notch.... I shopped at three other Ford Dealerships. Not only did they beat my best deal by almost $1300.00, they delivered my truck to me!!! Don't waist your time at the larger stores, hands down the best buying experience I've ever had..... More

We owe agreement means nothing We had an agreement that we would be provided with our second key at a later time. The sales person said the sales manager had the spare key. We were We had an agreement that we would be provided with our second key at a later time. The sales person said the sales manager had the spare key. We were then told the spare key was lost but they would order a new one. We have brought the truck in and have made multiple arrangements to get the spare key and we still do not have one 7 months after buying the vehicle. It is turning into a nightmare and the dealership keeps pushing us off until tomorrow. More

Fair - Friendly - Honest I had a great buying experience with Leonardtown Ford. I visited every Ford dealer in Southern Maryland and Leonardtown Ford was the only dealer I fel I had a great buying experience with Leonardtown Ford. I visited every Ford dealer in Southern Maryland and Leonardtown Ford was the only dealer I felt comfortable. Every other local Ford dealer treated me like a subject in their kingdom. Playing silly sales tactic games. I feel Bryan Wood gave me a good deal and most importantly when it came time to pay their was no smoke and mirrors and inverted numbers games. I paid slightly less than the negotiated price. I hope Bryan and his knowledgeable sales staff treat you as well as they treated me. More

frIendly and honest friendly staff and experience, informed and patient with my needs. The sales worked together to make sure my transaction was quick and smooth, I will friendly staff and experience, informed and patient with my needs. The sales worked together to make sure my transaction was quick and smooth, I will recommend friends and family More

Great experience ! I have purchased 3 or 4 trucks and a mustang there over the last 10 years they always take good care of me ! Great place. They brought back the manag I have purchased 3 or 4 trucks and a mustang there over the last 10 years they always take good care of me ! Great place. They brought back the manager from Afew years ago and he has made a difference. Dealership is quick and friendly. More

Tell the truth is not hard but it seems for this one. I, Russell Cisco, had a terrible time dealing with Brad of the finance department. Our payment book or statement was near being late and ask for ass I, Russell Cisco, had a terrible time dealing with Brad of the finance department. Our payment book or statement was near being late and ask for assistance and all I got was excuses and told that he would hang up if I did not comm down. I feel that the truth of friendly service is a miss labeled. I hope that all other members of such business are not this way. More

Purchase of Used Ford Truck I purchased a used truck from the Leonardtown Ford Used Car dealership, and was very pleasantly surprised with the experience. There was none of the I purchased a used truck from the Leonardtown Ford Used Car dealership, and was very pleasantly surprised with the experience. There was none of the typical pushiness that I have experienced during other car purchases at other dealerships. Both my salesman Rick and the manager John were very pleasant to work with, as was the finance guy Ted and the very new salesperson Ashley. I had an issue with the truck shortly after the purchase, and both Rick and John handled the issue professionally and quickly. This was probably the least stressful car-buying experience I have ever had. I would certainly go back to these guys again. More

Excellent buying experience The best car buying experience's in my life. The salesman Richard was vey easy to work with, he did not hound and bully like most sales people. He d The best car buying experience's in my life. The salesman Richard was vey easy to work with, he did not hound and bully like most sales people. He did not give us a song and dance, gave time to talk and think about it. The Manager John bargained with the price and was so pleasant during the entire transaction. This is a used car and some issues needed to be completed on the car and some came up after we drove off the lot. John followed through and took care of everything. Parts needed to be ordered and the car was at the service department twice. Both times Richard and John ensured we were taken care of. John always made sure a loaner car was available and ready for us, which does not happen at all dealerships. These are amazing people to do business with. We will return to Leonardtown Ford. More

My Step-Father, purchased a truck from Leonardtown Ford recently and shared the fact he had a good experience. I told him that I have been thinking about trading my vehicle in for a smaller economical veh recently and shared the fact he had a good experience. I told him that I have been thinking about trading my vehicle in for a smaller economical vehicle due to the fact that I travel back and forth to Washington, D.C. for work. My Step-Father, recommended that I go to Leonardtown Ford to check out what they had on their lot. I reached out to Salesman, Dennis, via telephone. I knew just from talking to Dennis that he was not your “typical” salesman. Talking to Dennis and meeting him in person was like conversing with a family member. He was not pushy, direct, coy, high-strung, etc. He was a down-to-earth guy who listened to my wants and needs. He was an awesome listener. I will be the first to admit, I can be a bit difficult to work with only because I have different views and I change my mind too much. Dennis, on the other hand stepped up to the plate and without a doubt took on my “case” (if you will) and did in a manner that was truly professional, compassionate, and understanding. He did not promise anything that he could not deliver on. He did not sugar coat anything during my looking or with the structure of my deal. He laid it out the way it was and he sat back to listen to my rebuttal- all while maintaining his decorum. Dennis is truly an asset to the Ford Family and I was extremely pleased to have him as my Salesman. I would highly recommend Dennis to anyone looking to buy a Ford! The Sales Manager, Eddy, was also good to work with. His determination to make my deal work for me was awesome. Eddy worked very hard on my deal that took a few days, but the ending result was he got me a deal that I was comfortable with. He had a great personality. His professionalism was great and his business approached was superb! I am extremely elated to be back in the Ford Ownership Family, once again thanks to both Dennis and Eddy of the Leonardtown Ford! More