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Lenz Truck - Fond du Lac, WI- Service Center

Fond du Lac, WI

4.5
98 Reviews

98 Reviews of Lenz Truck - Fond du Lac, WI- Service Center

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August 11, 2024

My new purchase had problems and your dealership stepped up to fixing a rather complicated set of problems. I appreciate having the loaner made available. I would gladly buy my next car at Lenz. More

by knrme
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pattie Fornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Kimpel
August 07, 2024

Ive never had a bad experience with Lenz service. They have all resources & knowledge it takes to do complicated repairs & describe it well over phone with confidence. More

by Codyweilandscape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept girl
August 06, 2024

Jim in the Parts department was very pleasant to work with in sizing the proper AirLift kit for my truck. He followed up with me when the Air Lift parts came in and worked around my schedule to get th More

by stephanip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in Parts Dept.
August 06, 2024

Great service. I received a fair trade for my vehicle. Sale went very smooth.i would highly recommend this dealer. More

by zip3151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Buhler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach VanderGrinten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pattie Fornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Was good experience recommend them for truck needs the staff are very nolagble and ver clean More

by ddyoung.24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Buhler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Worst customer experience I've ever had! $1700 and still had the same issues. When my vehicle came back with a dent in the bumber, the service manager was the most disrespectful person I've More

by LESLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon from Service department
June 21, 2024

Would not recommend buying a truck here. I bought a truck here a couple months ago have had nothing but issues. There service department is very disrespectful and do not treat customers well More

by colejmc19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Dutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizzy poler, Shannon hogan
June 19, 2024

Team stayed late on a Friday night to finish work on our truck and we were so grateful as we needed it for the weekend! More

by tmarshall02219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
June 16, 2024

No pressure, a great inventory, although I had visited their website and found the vehicle I wanted. More

by pbokelmann
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

The staff was very friendly and accommodating taking care of my issues. Front desk girls were very personable and attentive. The office Manager did an outstanding job of making sure I was happy with my und More

by ggoral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
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