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Lenz Truck - Fond du Lac, WI- Service Center

Fond du Lac, WI

4.6
143 Reviews

143 Reviews of Lenz Truck - Fond du Lac, WI- Service Center

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August 02, 2025

When you have an issue no one returns your call sent email 2 weeks no reponse back More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Patterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

I needed service quickly and they were really accommodating. Josh got me in right away. The staff is pleasant and friendly. The waiting area is really comfortable. More

by diane.weider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Schneider
July 25, 2025

Everyone was so friendly. The vehicle we bought only had one fab. I bought one and they programmed it for me at no cost. I will definitely be back. More

by siske85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Boersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Skow
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Very good dealership to work with, took care of everything I wanted done before purchasing our vehicle. They went up and beyond my expectations and were always timely. I highly recommend Lenz. More

by jbrennan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach VanderGrinten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Skow
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

Great service with a smile, fabulous techs, fair price! Explained everything to me very well and told me my options. Did not treat me like a woman that doesn’t know anything! More

by joannes0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Writer Josh and Tech Urban
July 17, 2025

I overall like the dealership. I do, however, feel like they overprice vehicles and under quote on trade ins. I didn’t feel confident or comfortable enough with our salesman negoti More

by Oakley
Recommend Dealer
Yes
Employees Worked With
Mike Buhler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Lipp
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Usually can get you in when needed and give a diagnosis. Scheduling for any work that needs to be done is easy and fast service for any repairs that are needed More

by D.l.schneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider
July 05, 2025

I worked with Josh and he was very accommodating and professional. There were a couple of issues with the vehicle I wanted and they were willing to fit them without any hesitation. Dealing with their se More

by Eric L
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Boersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Lipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike and Steve in the service department.
July 04, 2025

Great customer service as always, fast efficient, friendly service! Jim took care of us and was very professional. Easy appointment More

by jschuette23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 02, 2025

Josh was great to work with, had a problem and was taken care of immediately. Also the service center was great. Have recommended to others to check their inventory out. More

by cathygrosskreutz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Boersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Skow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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